Joel Confer Ford

I’ve been taking my Escape to State College Ford for the past two years since moving to State College. A few weeks ago, State College Ford failed to write down my service appointment after I had rearranged my day and gone in late to work, and they didn’t have the parts available when I dropped it off. They did not seem to care that they had made a mistake and they did not say or do anything to try to make it right. They really didn’t seem to care at all. Frustrated, I decided to try Joel Confer Ford. Not only did they save me $ 300 by suggesting a different method for fixing my car, but they were friendly and knowledgeable, as well as willing, able, and interested in explaining my car’s problems and the services it needed. I was happy to have such a positive experience with Ford, because I haven’t since moving to State College. I’ll gladly drive the extra way to Joel Confer’s in the future to get better service!

I had dropped my car off to get what they call The Works which includeds — Oil change — Brake inspection — belts & hoses check — Filter — Tire rotation — battery test — Fluid Top off and Multi-​Point inspection for $ 26.95. A good price, you have a hard time getting oil changed for that price. So I marked my tires and dropped off my car. Picked it up when i got home I looked and the tires were never rotated, I checked the fluids and they were never topped off. Stopped back and talked with service manager and said why did my tires not get rotated, he said they throught they were good. I said i came here to get them rotated like tire company says to. On the sheet it showed the rear tires had less tread then front tires, reason enough to rotate them. I also said my fluids were not topped off. I asked him how do u check the brakes if you don’t take off tires, no response. He slid the paper work over and said there is no charge. Now i know why they can charge so little, they don’t do the work. Everyone becareful!!!