Bellaire Family Eye Care

Dr. Voss has been my eye doctor for several years. Each time I’ve arrived for my appointment, the staff greets me by name! The office is always clean, bright, and cheery. I’ve never had to wait more than 5 minutes to be called back to start my examination. I’ve recommended several members of my family to Bellaire Family Eye Care. Most have seen either Dr. Moore or Dr. Tucker. All have been just as pleased with this office. I highly recommend Bellaire Family Eye Care!

Dr. Ann Voss and the entire Bellaire Family Eye Care group are everything that is good about health care and business. Every member of the staff is kind, attentive, extremely competent and enabled to give the highest level of service. I am almost always seen very promptly. They seem to have the latest equipment. There are refreshments as well as toys for the children — who always seem very happy with the attention they receive. I called once in the early morning hours after I had inadvertently torn most of the top cells from one eye and Dr. Voss herself answered the phone. She was headed to a clinic but she contacted Dr. Moore who saw me early and relieved me of my pain. My husband has really difficult corneas but is very happy with the contacts he gets there. Although we live near by, we found Dr. Voss through recommendations by my husband’s coworkers — she is justly respected by men and women. We appreciate her level of care and attention and would recommend her to anyone.

Excellent in every way. The doctors are fantastic and the office is very comfortable. Easy to make an appointment. Seems to get a little backed up later in the day.

I have been going to BFEC for the past 15 years! Everyone is very helpful and Dr. Moore does everything possible to make sure you are getting the most out of your insurance … I don’t know any other doctor that does that! She takes the time to make sure you understand everything and are comfortable during your appointment. She never pushes any tests that she doesn’t think are necessary. This is absolutely the best optometrist office! I have recommended them to friends who also loved Dr. Moore!

I will start off by saying this rating is for the organization and scheduling of this office. The care my infant and I received was great. Both times I have been to this office I have waited over an hour to be seen. I talked to one of the assistants and asked if this was typical as I have had this happen on both occasions. She confirmed to me that unfortunately the office scheduling is terrible and yes this is a standard for this office.

My best experience so far with my 8 year old son who was diagnosed with dyslexia and ADHD. After 3 years doing other things we finally went in for a visit with Dr. Moore. She is amazing and so sweet with kids. 6 months later the results made me cry. he has improved so much in so little. twice a week of visual therapy and his reading is so much better. His comprehension, understanding so many areas have improved. I would recommend for every child with learning differences to at least come for a consultation.

Great facility. Always very nice and courteous staff. Loretta at the front desk is so welcoming and Dr. Tucker is great. She is very proficient and getting to the root of my eye issues. Always getting the right contacts for my eyes. The website is good. Hard to make appointments on the website but it seems those things are always a problem at every other doctors office. All in all, a great place, great staff, and great doctors.

I can’t say enough good things about this clinic. I’d been a very loyal patient at Mann-​Berkeley for years, but when I woke up with pink eye one day (thanks to a very sick shelter kitty who sneezed on me the night before), MB wouldn’t fit me in for a 10-​min. exam. So I called Bellaire Family Eye Clinic, where my wife was a patient. They fit me in the same day, and I remained a loyal patient until I moved to San Francisco.
Dr. Moore is exceptionally nice, incredibly smart, and she was patient with me while I was trying to figure out why sometimes I couldn’t focus on small type. She’s a genuinely warm person, and I’m disappointed that I can no longer be her patient (especially because the OD I found in the Bay Area is fantastically awful).
I strongly recommend Bellaire Family Eye Care and in particular Dr. Marcia Moore. It’s a great practice, and she’s really good – especially if your eyes need more then run-​of-​the-​mill care.

I’m conflicted. I liked the doctor but arrived for an appointment that I scheduled, and they have no record of it. And the people at the front desk are acting like it’s my fault. Well I didn’t just decide to show up this morning. I was told to come for a follow up at this time, and my husband is here too. Absolute rudeness and no apology. Now we are waiting to see the doctor, possibly for more than an hour. My advice? Double check your appointment times! And don’t be fooled by the nice ladies at the front.

I have been bringing my daughter to this eye clinic for 8 years now. The staff and doctors are always very friendly and accommodating. Appointments are easy to schedule and I feel confident in Dr. Moore’s assessment and treatment of my daughter’s major farsightedness and astigmatism.

Friendly, helpful, thorough, knowledgeable… and I could go on. As my eyes have become more problematic as I have aged, they have been right on top of the issues, both identifying them immediately, and readily referring me when the need for a specialist has arisen, or inexpensive supplements that effectively resolved the problem. Unfailingly nice and helpful from the front desk to the doctor, even serving a choice of coffees, and sometimes treats during the very short wait in the waiting room. I recommended them to my husband, who has also been very pleased.

Great office. Very helpful, thorough, and friendly staff. Can’t get any better. They also offer additional testing to the visual system if your kids need that.

I would highly Recommend Dr. Voss and all her staff. Efficient, Courteous, & Expert Professional eye-​care– They will be my eye-​doctors for life!

Dr. Moore was wonderful with my 8 month old and my 2 ½ year old. I truly could not have asked for a better experience. We drove from Sugar Land to go here, and I’m so glad we did. They had grapes and raisins in the waiting room for the boys and nice toys for them to play with. I highly recommend Dr. Moore, especially for children!

Friendly, professional, efficient. Respectful of your time. Patient with all your questions. Dr. Ashley Tucker is phenomenal! She finds the best contac and eyeglass prescription matching your life style– driving, reading, using the computer, etc. So thorough. She is the Life Style Coach of your Eyes!!! So glad they accept Aetna insurance + a moderate extra fee for contac evaluation and renewal of prescription.

I’ve been going to Bellaire Family Eye Care for a few years now and I really like it. The front desk staff are always friendly and helpful. The main doctor I have seen is Dr. Tucker and she is great! Dr. Tucker will go out of her way to help and make sure you’re happy. She helped me try hard contacts (something I’d never even been offered before) for the first time and now I can actually SEE in my contacts! Whenever she tells me about an eye product, I almost always receive a free sample, which is really helpful.
The only minor complaints I have are that parking can be a little hard to find and it seems expensive. Maybe I just have really terrible eye insurance, but I feel like BFEC is more expensive than places I’ve been in the past. I once went in to ask why my eye kept watering (I was afraid it was scratched), they looked at it very briefly, and then charged me $ 120. I’m not saying it’s their fault, I’m just saying I’m always surprised at how much money I spend there.
But I keep going back because the service is good, I love Dr. Tucker, and the office is close to where I work.

I highly recommend this group! They are a comprehensive, full-​service group! I had some issues with my eyes not moving exactly at the same time, making reading difficult. It is not noticeable at all, I was just struggling with reading. Once I had kids, I wanted to make sure they were seen by a group that could take care of any necessary testing. Super doctors, super staff — You will be glad you chose them!

A great staff. Everyone is super friendly and they know what they’re doing. You can call or come in anytime they’re open in they’re always be able to help. From the completely blind to those who just need reading glasses this place is great!!!

Wonderful caring staff and doctors. They think out of the box and can find solutions to your vision problems that many doctors don’t even know are available. They are upfront, honest, and great at what they do!

I had such a pleasure to come back here right before heading back to college in Bryan/​College Station. I didn’t the last time I was due because I got a call saying they no longer carried my vision insurance (VSP). I almost tried to see someone completely new and unfamiliar, but tried for Bellaire again. Sure enough, they accept my vision plan again. I was so pleased!
My whole immediate family has been seeing them for about four/​five years.
This really is an above-​and-​beyond place. Dr. Voss (who I tend to see the most) and Dr. Moore are very professional, knowledgeable and kind. Dr. Voss even happily calls herself a perfectionist because she wants to get your vision as perfect as possible for your glasses and/​or contacts.
Speaking of which, they have a wide variety of contact and eyewear brands to chose from, even some really nice designer brand names in eyewear.
The office itself is extremely nice, with snacks from chips and crackers to pastries and fresh coffee. There are magazines for both kids and adults as well as some toys for the little ones. The whole staff, from the receptionists, to doctors and opticians, are exceptional and very kind.
If you are a prospective new patient and looking to give them a shot, their website has various forms you can print and fill out prior to your appointment to save both you and the staff time. You can also request an appointment time frame via the website outside of business hours, but if they are currently open, go ahead and give ‘em a call so they can tell you right away what times are available. You can also check out their contacts and even vitamins they sell from their website as well as in-​office. Their web page also links to their Facebook page which often posts links to eye-​related and eye health news.
One last note, they are now offering an optional, but highly recommended, photographic retinal examination. Chances are this will not covered, so they tell you it’s pretty much an extra $ 35/​$ 40 paid directly to them.
All-​in-​all, give these good folks a call. I personally will do my best to go out of my way to continue seeing them, despite soon to be moving back up and living three-​hours away round-​trip!