Harmony Hearing & Audiology

After reading the review I wrote November 25, Dr. Perry of Harmony Hearing called me with a heartfelt, and I feel extremely honest, apology. He assured me that there was never an intent to defraud and I believe him. I realize now that I should have taken responsibility for calling my insurance company myself. Had I done so, I would have learned that for audiology, a deductable applies as opposed to a copay. In turn, Dr. Perry has advised his staff to be more explicit when discussing insurance benefits with patients. I appreciate his candor and his honesty and the fact that he took the time to call me. As I mentioned in my original review, everyone was very nice; I would like to add that there was absolutely no pressure to buy hearing aids, I was upset when I wrote my original review, and feel that the misunderstanding has been resolved. Note to readers: check your own insurance.