Texas Disposal Systems

Texas Disposal Systems left the trash outside instead of picking it up. Would have taken less than a minute to load it. Instead I have to spend over 2 hours dealing with this today and it is still going on. They don’t pick up the phone. I called them within 30 minutes of the truck passing by… explaining that their lazy collector didn’t take all the trash. Now the entire community has to suffer and see this mess. They routinely leave the cans in the street making it dangerous to drive and walk. I will lobby our homeowners to explore finding a better company who cares about its customers and the communities in which they operate. Perfect example of Poor Customer Service! I called and emailed customer service manager… I spoke with Tara in customer service… Only got a super short email saying it was all picked up about noon. No apology or anything. And it wasn’t picked up. They simply do not care if they stink up our community and attract critters and bugs.

We stopped in on a Sunday a couple of weeks ago to dump off an old BBQ. I had my father-​in-​law come by with his truck to help me. Turns out even though the gates were opened they do not take in trash on Sundays. I asked if I could leave it until tomorrow along with name, phone number and credit card info as I didn’t have a way to bring it back the next day but they said no way possible as it «was against state law to dump on a Sunday»…They are always pretty expensive but much better then going out to the the larger dump if you just have a couple of small items. Overall I’m glad we have them in the area but mainly wanted people to know to do their dumping on Monday-​Saturday. Didn’t see any signs saying they were closed Sundays and since they sell compost at same site it can be a little confusing.

One more update, and this is more about TDS being a dump site. I still won’t buy a bag of dirt from them.
Whether they’ve revised their prices, or I had gone before in a much bigger truck (I drive an old 90’s mini-​truck), I haven’t had a bill over $ 15 for a few years now. Luck out and show up when there’s little to no line and this place is a breeze. Not having to drive all the way over to the airport from western Travis County is super sweet.
They get a star back for it. They’re also open longer on Saturdays. I think until 5pm now.