Lake Travis Cyclery

Guy named Mike was very helpful. But, their operation seems to be lacking, they’re letting things drop through the cracks, or something. I’m not sure but they’ve never had more than 1 guy in the store when I’ve been in, no one working on bikes. They were to call me in a week when my order came in, never heard from them. Couldn’t reach anyone on the phone. When I went in at 2 weeks they told me that they just placed my order 2 days ago and it would be in in a few days. I wish they would have called me to let me know that my order wasn’t placed until a week after it was supposed to have arrived.
Basically their customer service is lacking a great deal. I hope they can get it together but my first experience with them is not good. I’m going down the street to SW CycleSport instead.