Safeway Food & Drug

I sought out this Safeway because of a great experience I had at another store and a product I found there that I’ve been unable to find anywhere else.
I didn’t find this Safeway to be comparable, but I could tell that it was a popular store because it was fairly crowded.
It looked like the building was under demolition or re-​construction even though the store itself was fully set up. For the population of the neighborhood, the selection is also inadequate.
The parking lot design needs improvement. Traffic into the lot does not flow well. It is hard to get into the parking lot and hard to get to the parking area for the store you want to get to. I was careful to plan my exit on way in to avoid a similar hassle on the way out.
I have been here before although it has been quite a while. I thought there was a Starbucks inside but sadly there is not.
The store was neat and clean and products were arranged in an orderly fashion. An employee noticed my empty cart on my third time circling the store and offered assistance.
The prices here are higher than the stores I normally go to.
I didn’t find what I was looking for and left empty handed.

They have always been very fast at filling our perscriptions. I had an issue at this pharmacy but it has been taken care of. Thankyou.

Standard grocery store. Pretty good produce. Deli counter is a huge time sink. Don’t go there if you are in a hurry.

This is for Starbucks. The cashier was friendly but the barista seemed annoyed at me asking if they had almond milk. Different than most customer service I’ve received with Starbucks employees. Anyway, they didn’t have any.

Exceptional Taina!
Customer service with excellence!
I believe in 2^nd chances! And here I am again. This Safeway location has great variety of products that I wish to take home.
Taina, what a difference! Well groomed, greets you pleasantly, carries a cordial conversation, gives you an option for the types of bags to complete your shopping experience. Packs your groceries carefully and quickly puts them in your cart.
Taina, beautiful name to remember. And pleasant memory of my great shopping experience at this neighborhood store. As it should be every time.
The whole store, preparing for a busy Father’s day. Workers courteously smile, make small talk, placing themselves at your service. Every aisle I went, there was someone ready & happy to help.
It was the perfect place to be. In my opinion, a customer should feel any time they come to your store. Since you can’t be in business without customers, customer service should be the priority always.
Taina wrapped me with her angel wings from beginning to end, making me feel welcomed, cared for, and even thanked for being a customer.
I’m very pleased with the service today!

Shopped at the one by my work and forgot to use the coupons. Stopped by this one on the way home asking if the can adjust the price. The Mexican lady said nothing but you shopped at different store. So? And she asked another cashier who looks creepy and rude. They told me I have to come back there to do it. Oh come on I didn’t want to waste my time and gas. That’s why I come in here. Wondering why do they open too many stores for. Never come back this branch

A putrescent obstacle in an already dilapidated neighborhood. The majority of the poverty ridden populace commutes to this abyss on a nearly daily basis. The parking lot is ridden with increments of trash that goes uncleaned, & while entering/​leaving it is wise to look over your shoulder for the occasional drug addict/​vagabond. The interior of the store is equally filthy, it is a journey through the lines each time. Disinterested cashiers. Incredibly slow service. Filthy floors. Do yourself a favor and only go if you have to.

This store rocks, staff are so friendly and helpful… I do have to vent about the ‘just for you’ deals vs the club card… so annoying and inconvenient!
Other than that I do shop safeway more than others based on their goo prices and AWESOME produce section :)

Service has been going downhill weekly, tonight was the last time I’ll go there. First sign of trouble was the sign on the door «Videotaping on progress. please remove sunglasses and hoods» Seriously? It was a Friday night, 3 checkout lanes open, all with 5 or people in line. The whole place was dimly lit, and the floor was dirty, no-​one at customer service counter. I left, and I won’t be back

This store is not maintained very well. Checkers are amazingly slow. Even during busy hours there are only 2 checkers. Bathrooms are disgusting. Their bakery has managed to screw up 2 birthday cakes in a row. The Starbucks inside gets you in and out pretty quick. That’s about all they have going for them.

Friendly staff. .they always have different kind of beers and lagers to choose from. Store is clean. I never saw it before the remodel but it’s nice. I don’t think parking is an issue here. Prices are good if I use my safeway club card.

The situation at this location is the same as at the store at Murrayhill. NEVER enough checkout lanes open. Dumbass clientele asking dumb questions of the checkers who seem to enjoy partaking in a 5-​minute conversation while other customers pile up in line. My items for purchase today were on the moving counter but they didn’t move for 7 – 8 minutes. I would not wait any longer and left the store without the items. There are just too many options in the area to put up with this crap.

I have continued to shop here as it’s SO close to my house. I usually only buy a small amount as I prefer to do my major shopping elsewhere. I wanted to let customers know to ALWAYS check their receipt before they leave the parking lot. For about the 3^rd time in the past 6 months, I was over-​charged today. The checker charged me for 2 pints of sour cream when I only bought 1. (She never even greeted me or said hello which didn’t say much for her either) It’s a pain to have to run back into the store and go to customer service for a refund. Ugh…

Good location, decent parking, love their deli/​bakery/​chinese food section. Not as cheap as Neighborhood walmart but some of the club value prices are awesome if you catch them on a good day. Wells Fargo inside, bonus.

I bought a box of light bulbs here a couple weeks ago. When I put them in the lamps, they failed to work leading me to think it was our lamps. I finally got a new set of bulbs at Rite Aid which worked.
I think Safeway should sell light bulbs that work the first time. Maybe that is too much to ask these days.

I would just like to say the restrooms here are disgusting. Every time I go in, there’s a new horror story to behold. Last time, I checked the log on the door at 9pm, and the last the bathroom had been signed off for cleaning was 8am that day. There were paper towels and toilet paper strewn across the floor. The paper towels were out. Somehow, the toilet paper managed to be removed from the dispenser, with the roll handle, and placed across the bathroom. To top it all off, the seat covers were out, too. I wouldn’t feel comfortable using it even if I was a man who was standing up!
This store regularly has a huge problem with cleaning their bathrooms. Bathrooms, in my opinion, reflect a store. If you can’t keep a commonly-​used facility clean, what else are you skimping on???

I used to hate this location and avoid it like the plague BUT since the remodel I no longer feel dirty going here. The parking lot is horrific but the store itself is great and although this location is one of the smaller ones it is a good store with great prices and helpful staff.

This Safeway is great. Helpful staff has always been thorough and helped me order a cake or get a sandwich or whatever. Since remodel several years ago the store has a nice feel to it and is laid out well. One thing to consider is this Safeway is about ½ the size of some of the larger stores around town. It has a pretty small footprint and that shows in its selection of products that are avaiable in every department. But it has the basics, so for milk, eggs, and such I recommend it.

This Safeway has recently been remodeled. From the short glimpse I got, it looks great!
I just ran in here to get flowers and a card for my aunty who recently had surgery. The floral department is expanded with lots of space, cut flowers, arrangements, vases, plants and balloons. They even have cards right there — so convenient.
Ashley, the Floral Dept. Manager was really great. I liked the style of some pre-​made arrangements, but not the flowers that were used. Ashley helped me pick out some pretty purple double tulips (she even offered to bring out more tulips that she had in the back) and was going to make an arrangement similar to the ones we had talked about. She was only going to charge me for the cost of the flowers and vase. She’d even let me see what she was talking about and then decide if we would add or subtract some other stuff. Then, disaster… she didn’t have any more of that style of vase. But, she took it all in stride and pointed out some other vases that would compliment the tulips we had chosen. We picked out a pretty green glass one (it was on sale and cheaper than the original one we had talked about) and she arranged the flowers while I picked up a couple other things.
When I got back to the floral counter, the arrangement was all packed up into a box that held it securely (no tipping over). Ashley had even wrapped the vase in pretty green tissue. And she only charged me the listed price of the vase and the flowers. They were $ 6.99 (down from $ 12.99) and $ 7.99, respectively. She also included a little packet of tulip/​lily preservative to add to the water the next time it is changed.
She rang up all my purchases and chatted pleasantly. A nice touch was that she came around the counter to hand me the flowers — saving me from reaching up to the counter (it’s tall) or having to slide the flowers through the little opening next to the register. So nice — a little thing that showed she cared. Thanks, Ashley!
My aunty loved the flowers and the vase! She is a flower person and I was glad that I didn’t have to break the bank to get her a pleasing arrangement along with a great vase to add to her collection.
I’m so glad I stopped in here tonight!