Mr. Formal

One finds themselves on a very limited basis having to rent from a clothing firm. When you do, like for the wedding of your daughter, you want it too be perfect. I’m happy to say that was the case with Mr. Formal on SW Walker Rd in Beaverton. While the store has been at this location forever… it is clean and fresh. But the reason I took the time to post my comment was «customer service.»
It seems that «customer service» is sometimes lost in the shuffle of day to day business operations. But not here! I dealt with Lexi on both occasions I walked in the door and found her to be EXCEPTIONAL! She was prompt and polite, personable and friendly; and on my second visit remembered me. How often does that happen today?
I got first-​class service as did the other guys in our group. We may not need to rent another suit for awhile; but if we do… we’ll go to Mr. Formal.
Will Lexi still be there? That would be nice… but this young lady might be running the place or have been snatched up by another company that values customer service as much as I do.

Anthony needed measurements quickly so we went back to Mr. Formal after ten years. Angie was most professional and courteously answered all our questions. Those who find this establishment must have a screw loose. They have always been most professional in person and on the telephone. I recommend Mr. Formal if you need a professional suit or any quick fix its in the life of celebrations.

We did experience quite a few issues with this company for our wedding. However, they ended up doing ok. They finally fixed most of the problems. I would recommend, but please hold on to every receipt and take pictures of everything as you go.

I just called this location to inquire about renting 6 suits for my upcoming wedding. Unfortunately, the woman who answered the phone was so incredibly rude and condescending, I could not bring myself to give them my business. I would rather pay slightly more at the Men’s Wearhouse, where at least the salesperson was courteous and patient while answering my questions.

I absolutely LOVE Rod and how nice he is to us when we go in there!
My boyfriend went here to get his tux when we went to dances in high school. Now, we are going here to place the order for the tux’s in our wedding! He is so nice, and gave us exactly what I was looking for when it came to the style of the wedding. He asked about my dress, and helped choose a tux to compliment it. We also wanted my boyfriend to stand out, so he now has a darker tux, and them groomsmen and the honorary members all have different ties to differentiate them.
We had a great experience here, and recommend it to everyone!