Mattress World Northwest Washington Square

First off I’ll start by saying thank you to Jose for all your help and knowledge and directing us to our new bed The Aireloom Enchanted Luxetop Plush. You made buying a bed so much easier and fun than we could of ever wanted or expected. You’re customer service was A++ and we can’t wait to refer you to all our friends and family. Mattress World Northwest you did a great job!

My Fiancé and I were in the market for a new mattress and decided to come to Mattress World NW. We had previously went to 3 other places to look and were bombarded by salespeople and left because we didn’t feel comfortable. The second we walked into MWNW we were welcomed and didn’t feel bombarded whatsoever.
Jose spent over 2 hours helping us and was extremely patient as we figured out what we wanted. I highly recommend buying a mattress from him. Not only was he patient he was friendly and truly wanted to help us figure out what was going to be the best fit for us.
Thank you so much Jose, you were awesome!

We like to shop around to make sure we get exactly what we want. (The best product for the least amount of hard earned money.) After shopping around for a mattress, we ended up at Mattress World. After asking us a few questions, our salesman led us to just what we were looking for. It was an easy process to purchase our mattress and we are now sleeping well!

New to town, just bought a house, and it’s Black Friday.
WoW what a deal, they got damn good deals in the first place, but after getting almost 1k off a mattress:) I’m happy.
Really good service, was shown how mattress work (the difference in the spring)
And had a huge variety for me to try, and the sails man even left us alone to discuss and just lay and ‘feel’ the mattress.
Will be back maybe some years from now but when we need a new one I know where we will go…

My fiancé and I, stopped by Mattress World for a new bedroom set. Robert Waters assisted us in our shopping experience there. I have to say the customer service level is expertise! Not only did Robert help us find exactly what we were looking for, the prices were not outrageous either. No sales tricks here that’s for sure! I highly recommend this location! We sleep very happy at night now thanks to our new mattress set.

I can’t tell you enough just how enjoyable the experience my Partner and I had Mattress World WA Square was! We first encountered them at the Clackamas county fair of all places, and were so impressed by how kind and genuine the man there seemed, that when 3 weeks later we decided it was finally time to look at getting a mattress, we dug up the flyer from the fair and went to their Tigard location.
This was our first time, as a young couple, or as individuals buying a new mattress, a big decision too us. It was scary, and could have been very intimidating, but it was also exciting and fun, I think in large part to the great salesman we worked with, Robert. He was very patient, never pushed the sale, but gave us all the information we needed about the mattresses, and financing options, and then gave us the space (and hours!) we needed to process and make a decision. He checked in regularly, made us feel comfortable and at ease, and in the end we left with a wonderful new queen, box spring, and pillows, within our price range (boarder line, but a great deal!) that we felt confident was a good purchase. What a great guy, considerate, personable, and professional! We will definitely be back here if we ever need anything again. Thank you Robert!
I can’t wait to sleep on our new bed: D

I will admit Mattress World Northwest puts a friendly face to mattress buying. They have a good selection in the store. They were very eager to price match off of online prices. They threw in a mattress cover and pillows. What’s not to like?
— they have outsourced delivery. Delivery crew was a little rough around the edges, comparing them against other pro outfits like Macy’s and Sears and Standard TV & Appliance.
— don’t try to get your money back — whoa! That smile turns upside down. Try to pull a penny back from them you will get a copper wire. If a place is willing to take a mattress back on a comfort guarantee, they should be willing to give a refund.

Robert was super helpful. The Russian Hill mattress I purchased was much too firm and I wanted to exchange it. Robert was informative and really knew the product offerings. He showed me a much softer mattress and assured me I would be happier. And so I was, the first night it slept like a dream and I love my new bed! Mattress World has my vote of approval!

I can’t say enough positive things about Mattress World Northwest. We really had a fantastic no pressure time picking out a mattress on Memorial Day Weekend (which apparently is the best time to buy a mattress).
Neither my husband or I have ever bought a mattress brand new, have always had hand me downs. So after waking up one too many mornings with back pain and creaky springs I said enough was enough. We visited a discount mattress showroom on Canyon which was so high pressure we ended up walking out. They followed us around telling us what we should buy. They actually disregarded our budget and tried to show us mattresses that were double what we wanted to spend, and in my opinion uncomfortable. They actually tried to start a bidding war between us and another couple on a clearance temperpedic mattress (that we weren’t even sold on). It was reminiscent of a used car sale.
After that my husband wanted to go home, and I kinda did too — but we trudged on! Now I have lived in Oregon my whole life and I have seen hundreds of thousands of Mattress World Northwest commercials, and I can honestly say it truly lives up to the hype.
We were greeted with free hot dogs and bottled water, obviously a long weekend for these guys. Every person we came in contact with was friendly and professional. Luis helped us pick out a few options that he thought we would like, and had us lay down and try them all. Never pushed us or tried to steer us toward the high priced models. We ended up choosing a Sealy Optimum Gold, which WE LOVE! It has changed our lives for the better. Better sleep = better moods and happier marriages. Luis was super professional, patient and a real pleasure to work with. We chatted with the sales manager also and were really pleased to be giving them our business — they seemed like a great group of guys. We got a really great deal and were sleeping in our new bed within 3 weeks. We actually spent less than we thought we would — when does that ever happen?! They also gave us free delivery.
On a side note I was also VERY impressed with the delivery men. They came actually earlier than they had said, but we were luckily home at the time. Within 15 minutes they had my old queen moved into my spare room and the new king bed moved into my master bedroom. Very friendly and professional all around.
I would HIGHLY recommend Mattress World Northwest Washington square, they were a pleasure to do business with. Not to take this to another cheesy level, but we just bought a car at a dealership and my husband and I both said to each other «I hope this is as easy as buying our mattress was.» And thanks again to Luis, the experience was memorable in all the best ways!

Finding out I was going to be a new mommy, I knew one of the important things I needed to do for myself was invest in a new mattress… King size :-) Rob was such a huge help, and so patient with me. (I could not make up my mind on what I wanted) Financing was easy and Rob made sure to find what I needed within my budget. I would recommend Mattress World to all of my friends and family! Thanks again for selling like a friend and not a sales employee!

We had an amazing experience. From the moment we were first introduced to the moment we were finishing the purchase, the entire experience was great. Our salesperson, Luis, was very personable, and he made the shopping experience fun and easy going. We got the bed we wanted, at a great price, and Luis and his manager went out of their way to make sure we walked out happy customers. We definitely are happy customers, and highly recommend this store and Luis. Thank you for everything!

Thanks Robert. I got a great mattress and pillows. I told him exactly what I was looking for and the first suggestion he made I bought. Great quality! Besides the commonly known closing sales lines he used on me my experience at this store was great. Delivery window was between 2 hours and they arrived right on time. In and out set up and removal. No issues at all.

We bought a memory foam mattress here about 6 years ago, before they were Mattress World Northwest. The mattress started caving in on the edges & Englander has a 10 year warranty. I suggested that we try thru Mattress Worls NW, My wife didn’t think that the new company would /​could honor the warranty. I talked to the manager, showed him our documentation, from the now out of business old company. He said «wait a minute, we may just be able to help you». He gave me the name of the adjuster/​inspector to call. I called & they came down 3 days later & said that yes it was still under warranty & they would replace the mattress. Guess what… Mattress World Northwest now has a customer for life & I will reccommend them to everyone I know.

Great experience. Trevor was the greatest sales person I’ve ever come in contact with. If you’re shopping for a bed this is the place to go. GREAT customer service.

Very pleasant experience as far as mattress shopping goes. After hitting the other usual suspects, plus Macy’s, my wife and i concluded that Mattress World NW had the best mattress value. The salesman was informative and informal, something we both appreciated.