The UPS Store

This place was truly a lifesaver! I was in a client meeting and noticed I was missing a critical form. I rushed over to this location in the middle of the meeting and explained to them my time crunch. They allowed me to personally walk behind the counter and search through my email server to locate the document. I’m truly blessed that this sort of southern hospitality business still exist on the west coast. The manager was super cool and as I promised, I’m giving you a Unilocal review!

This has to be the worst UPS store I’ve ever been to. Not only were they rude but they wanted to charge me $ 2 to put a piece of tape on an Amazon return. Forget that noise. Do yourself a favor and go to the one in Redlands. It’s busier for a reason. This is some small market BS where they just assume that you will pay for their nickle and dime nonsense.

I love everything about this store. I refuse to go to any UPS store front because their customer service is so great

My husband and I have a box at this location and have been doing business with them for almost 10 years now! We love the whole crew there, especially Nick, Yoko, Becky and Alvin!!! They are so nice and helpful and very professional! They always see us coming and have our mail waiting for us! Even though this location is a little farther from us now after our move, we don’t want to ever change locations because of them. They are like family now, love you guys!!!
Pam and Doug

We’ve been to this UPS location at 1440 Beaumont Ave and received an exemplary customer service better than any location we’ve been to especially their notarial and packaging services. They were very attentive to your needs and we have no qualms of telling all our friends. Good luck.

The two employees that were helping me were nice and the pricing was average. They sell strange things like grocery store candy, gum and knit beanies. The biggest turn off was when what looked like the store owner and a district manager bashing about the other stores right in front of the employees and customers that were in the store! Extremely Tacky!!!

I would give this place zero stars if I could. DO NOT COME HERE! This is the second time I come here and both times they try to screw me over. I came here to return a shipment of vitamins that came via UPS GROUND so I figured I would ship it back UPS GROUND. The girl behind the counter quickly takes out a tape measure and pretends to be doing «wonder calculations». I told her… its going back the exact same way it got here, in the same box, it hasnt been opened. $ 13.85 to ship! I told her why… I only paid $ 6 to get it here. She okay… the best I can do is UPS GROUND for $ 11.65.
Honey this was sent UPS GROUND for $ 6 its going back to the exact same place. She said «maybe its a rural area». No. Its a business in Salt Lake City. The manager comes over and says businesses get better rates. I told him no… I paid for the shipping here $ 6. He said oh but we go off the size of the box. I took a deep breathe… THIS IS THE EXACT SAME BOX IT CAME IN. So you want to charge me double… and I have 2 boxes! $ 24…well thats the rate on my computer. Thats what UPS charges. I opened the box and showed him the receipt and I said look…$ 6…he said I see $ 59.40…(are you joking???) Oh thats the price of the product and the shipping. So what are you charging me double? I can call UPS and find out. Sounds good… call them. What’s your name and number and I’ll call you with an answer. No… I want to know right now. He just looked over to the line… NEXT CUSTOMER IN LINE. What… excuse me? NEXT CUSTOMER IN LINE. what??? You guys try to charge me twice AGAIN! I came here about a year ago and they tried pull the same thing. I went to the Post Office and paid $ 5.50. These guys are shady… save your time and money… go to the Post Office.

went into this store 6÷29÷13 wanted to ship a pre paid us postal service box. was told it was gonna cost me 3 $ kind of fishy employee looked at me and said they needed the money for gas and time to take it to the post office. dosent the mailman come to your buissness anyway? after a couple seconds he told me he would settle for 2 $ what kind of buissness is this i paid the 2 $ no receipt nothing all you people in Beaumont stay away from this buissness RIP OFF!

Really nice people working here and good customer service every time I’ve been in there. Night and Day between this store and the post office-​type store near Frijoles on 6^th St. Those employees are rude every time.

Okay, I never ever go to any UPS stores. I am a post office girl personally. However, I was led to this UPS store for the use of its notary/​fingerprinting. The people there seemed pretty nice and helpful with my fingerprint situation. As I was checking out I noticed the employees knew a lot of the customers by name, which gave the place a wonderful neighborhood feel. The envelope I was given for return shipping was a FedEx envelope. Haha. The guy got me all setup by resealing my package with packing tape on top of the normal seal, with the contents inside, and he also gave me a new clear shipping slip envelope. He did not have to help me with any of this since the envelope was setup for me to do myself. It was just really nice to have him, the professional, help me. I forgot to print something from my email that belonged in the envelope, and the guy opened the package, let me print my email, and resealed the package for me again– I was kind of a hassle. He even told me where a FedEx drop box was. All in all he made the whole ordeal go really smooth. I would recommend this store, and these people, to anyone.

I came to this location because of the UPS name and because of its relatively convenient location. The owner Nick warned about the local post office’s poor service compared to his own, but when after a month into a 3 month mailbox contract, I tried to get a refund for unused months, the once polite Nick changed his tone. He stated that his policy forbids refunds, and when I asked about what would to the box, he said he’s just going to rent it out again.
It seems rather harsh to impose this sort of policy on customers in a recession, esp. those who are new to the area. My advice — treat it as a stand-​alone business, read the fine print, and don’t be taken in because of UPS name and «polite» service. It has a price.

Nice employees and everything you’d expect from a UPS Store. Nothing special except the people. It seems like alot of people here in Beaumont are some darn nice folks.

I worked with Nick yesterday to pack and ship two fragile items. Oustanding service! Nick went above and beyond in his accomodation of my packing and shipping needs. Additionally, he kept me informed every step of the process and grouped the charges to make them easy to review.
This UPS Store offers mailboxes, copy and fax service, utility bill and credit card payment acceptance service, Western Union service, packing and shipping boxes, and some office supplies. I’m sure I missed something but I cannot tell you what it is right now. This place has everything.