Michael Kokolis, DDS

RUN AWAY FAST! I was a patient of Dr. K when they were their other building. Dr. K was the sweetest man at that office. Now, he is next to impossible to get an appt with. His people that he leaves in charge are out to bleed you dry and are running that place into the ground. The hygentist Angela is a joke, half ass cleaning with no floss, no plaque removal, why am I here again? This new location is nothing but greed from the valet parking attendant hungrily waiting for a tip to the clueless women downstairs, then the incompetence goes upstairs with misdiagnoses, recommending teeth be pulled that I no longer have to frivilous b.s. That they try to nickel and dime you for. That is why Dr. K is always on vacation to be away from all the incompetence that this place has turned into. He used to work with me at the other office and now these people are so cold and running a revolving door operation that hungrily gives you estimates for thousands when that work isn’t even needed. The asian dentist leaves a lot to be desired. She needs to unslant her eyes and reread things. Very unprofessional! Think long and hard before coming here, you will get misdiagnosed and ripped off. Oh and I am reporting you to the ADA!

My family has been customers here for about 5 years now. I personally switched after Bayside Dental moved to Great Neck two years ago. About a year ago they moved to a bigger office and now it just a factory.
For basic cleaning and maintainence it is adequate but underwhelming. My last couple of experiences was not good, up and down the line. The person who took my Xrays was nasty and unprofessional — as a business owner, I felt an obligation to tell Dr. K but after coming back the attitude adjustment never happened. I had a filling replaced — word of advice, if it aint broke dont fix it. I had to return 3 times, 1^st time it turned out I had a cavity next to the filling. 2^nd time the same filling was not set right. 3^rd time it turns out the cavity from the 1^st time was not done right.
Well, a year later I still have irritation and have not used the right side of my mouth for months. Guess what 4^th time-​the whole family will be going somewhere else.
BTW, the new office must be have expensive because they make you pay for work not done yet and in my case unnecessary.
Dr. K I hope you are reading this because I’m not in an exclusive club.

I cannot begin to tell you how terrible I think this office is from the front desk to the Assistant to the Dentist. DO NOT GO HERE!
I chose this dentist based on them confirming they were in my insurance network and made an appointment to be looked at.
Upon my first visit I discussed with the dentist my reason for being there the extensive repair work I needed and that I haven’t had the money for a dentist in years and the only reason I was there was the fact I had insurance now to fix all my root canals and cavities. She seemed understanding and asked her assistant to take full x-​rays. I explained that I had a broken tooth which was barely hanging on and it was very painful and that if she could be aware of that while taking the x-​rays.
Nope she jammed the various tools into my mouth exasperated and huffing and puffing with each film she took. When she got to the difficult views she just yelled at me Bite Bite Bite, We have to get through this you’re not doing it right and rolling her eyes. She jammed the tool into my broken tooth and yelled to bite bite the entire scene was just ridiculous she was obviously tired and did not want to be there and took it out on me.
After that ordeal the dentist looked over my x-​rays and said ok well we need to work on alot so let’s start with a cleaning. The cleaning went just fine and I set up my next appointment. I forgot to ask for a Dr’s note so I called the next day the front desk person was so rude to me and said we don’t fax notes so your just going to have to come down here and pick it up. which I did.
The next appointment I still wasn’t sure what I was getting done as the Dr. had done fully explained her plan of what I needed done. I asked and she said we’re doing a root canal. She was working on my mouth for about 10 mins all while her nasty assistant and her gossiped right over my mouth. The assistant while still in a bad mood was not as nasty this day. After the 10 mins the Dr. said she was done and to make my next appointment. Making my next appt at the the front they slam me with the news that the «specialist» who would complete my root canal doesn’t accept my insurance. Great, Thanks for telling me this after you’ve started a procedure are you kidding me? I would be charged $ 300 a tooth for 4 teeth I needed done. The fact that they didn’t tell me this prior to working on me is just unacceptable.
Anyways so I start looking for a Dr. in network because my insurance covers the procedures I need. I call several places and NO ONE wanted to take me considering the root canal was started by another Dr. which was a huge hassle if I had known this I wouldn’t have had them start anything. I finally found one in Brooklyn willing to take me.
So I called and asked for my x-​rays to be sent to my new Dr. the same rude front desk receptionist told me they didn’t do that and I’d have to come down to get them and sign a release if I wanted them. I called over the weekend and that receptionist was very polite said no problem and emailed them to me right away.
After seeing my new dentist who’s great and his assistant who caring
— TOTAL difference in level of attitude and attention.
The new dentist starts working on my root canal plus the others well come to find out the other Dentist has ruined my tooth. There is a piece of a file in one of my canals that broke off.
The new dentist def didn’t do it he took new x-​rays when I came in and he showed me the piece on there also when he worked on my mouth after filling my canals he was soooo attentive with every thing he did he looked at those files after every move he made he even threw out about 6 files while working on me for worry that they bent and might break. The Dr. at this place worked on me for 10 mins and never looked once at what she did all she did was gossip.
So now I’ll prob need to pay for a specialist to fix that.
Also to make things even better the authorization my new Dr. put in for my root canals and etc was denied because Dr Kokolis office had put in an extensive authorizations for the work they had intended to do. I my insurance they said the office would have to notify the insurance they needed to remove the authorizations they requested. Great. I called the office and explained what I needed the same nasty front desk person yelled at me so you aren’t coming back? um no I’m not your trying to charge me for something my insurance covers. I told her I needed them to write something really quick to say they didn’t need the authorizations they requested. She snapped at me we don’t do that and put me on hold and never came back. I called the insurance and said look the office is no help is there anyhting I can do. They said the office asked for the claims they need to just tell us they don’t need it. I called the office again and the nasty front desk woman said look you were only here once what do you want from me? I started to explain my plight and once again she put me on hold and never came back.

My family has been going to Bell Dental Care for two years now. At first, we had our general cleanings and was not having any significant issues. But now I realize that the office is a scam. They are only concerned with getting you in and out and making money while doing it. Their waiting room is always packed, but the dentist spends very little time with you (a minute or two).
At the last cleaning, I was told I had a two cavities and had to have them filled. I procrastinated and at the next cleaning (6 months later) I was told I only had one cavity (as per the Xrays) When I asked them about the other one, the dentist told me that must have been a mistake. I didn’t chuck it up to dishonesty, just a little puzzling.
Recently my husband’s molar tooth chipped and he went in to Bell Dental. He was told he needed to have the in house oral surgeon remove the molars instead. They told him he need a total mouth scan that would cost $ 170 out of pocket. We called our insurance just in case and was told the scan was included in our insurance. When we told the office manager this, she yelled at us and said there was no way it was going to be covered. We asked our insurance to call the office to give them authorization. When OUR OWN INSURANCE called them, the office manager still did not believe it! I don’t know what more proof is necessary. To top it off, our insurace asked my husband how many teeth are being removed? We said ONE, but they said Bell Dental had put in a claim for THREE teeth.
After this last episode we are done with Bell Dental. If you are lucky, you might go in for a routine cleaning or Xrays. But if any other work is needed, you might be paying an arm and a leg. Just check with your insurance before paying any out of pocket costs, don’t trust what they tell you.

I was recently referred to Dr. Michael Kokolis from a friend, a referral that exceeded my expectations. They were thorough in confirming my appointments. On all three of my office visits, I arrived early and within minutes they accepted me without having to wait. Their staff is friendly and their office is clean. The hygienist was careful and caring throughout the laser cleaning and thorough teeth cleaning process. I have received many positive reviews on my own business and realize the satisfaction that comes with reading positive comments about your business. I take this time to write my first Unilocal review to a dental office that well deserves it… Thank you Dr. Kokolis

Dr. Koklis is great. I remember when he first opened his practice. Now it’s booming, and it is because of his personality and care.
His work is professional, as painless as dental work can be, and he really welcomes you to his practice.
My wife and I like going to him, even if we have to wait now that he is so busy.
His front staff does the best they can, but sometimes they can be stressed by the pace of the office.

Love Dr. MIke. He is soooo nice and cordial. The office setting is very relaxing and soothing (especially for those who hate going to the dentist). Staff is nice too.
He is the only dentist that I actually feel comfortable going to,

Dr. Kokolis is the best dentist I have ever been to. He removed two of my wisdom teeth. I was really nervous and he did calm me down and made sure I was comfortable. He did extensive work on my mother and she is not the easiest patient, but he was very patient with her. Also the other dentists he has on staff are good. I have been going to Bell Dental for a while and I plan on sticking with them.