Affordable A/C & Heating

I’m writing this to let anyone who reads this know what transpired just after I wrote this. Mr. Sam and I communicated via text about the events. As I stated in my review I didn’t ask him to fix it from the beginning, he chose to commit himself to correcting a my mistake of going through the ceiling. After speaking with him and learning information from him on why it took so long I raised it one star. I have no malice toward him or his company but I wanted to make known he did not shy away from anything once I contacted him. Additionally he responded respectfully and still offered to pay for the hole. He gets my respect for that, my issue was and still is the time in between and the months of no contact. I felt put off and forgotten about and as if I being taken for lip service journey. Aside from that I believe he very may have a good company but we all make mistakes… sometimes they leaving a burning impression the other party could carry for good. As an adult I have to be honest about that and the reason why I won’t raise it past two stars. I wish him well on his future business though.

We highly recommend this company for your AC/​Heating needs! Not only are they professional, they care about their customers. They were easy to keep in contact with. They are very reasonable !! We will definitely call them again in ghe future! I can’t say enough good things about them! Thank you Affordable AC & Heating!

We had a condenser fan going out and Sam cam out and replaced it for us immediately. Great guy and great company — they will have all of our A/​C and heating business from here on!

The best experience I have had with home repair services. I have been in the middle of a home remodel for the last few months, and needed help with my AC. Sam answered the phone on the second ring and listened intently to my problem. Instead of first scheduling and costing me money, he suggested a few troubleshooting options that I performed myself. When that didn’t work, I called him back and he had a competent worker out the next day. The worker showed up on the time promised, and was able to diagnose my system that hadn’t run in over a year and had it pumping cold air within 15 minutes. The best part, when it came time to pay the bill, he gave me an amazing price that was a fraction of the quotes I was provided by competitors because his crew was able to repair with minimal time and materials. Sam is the man, trustworthy and reliable, don’t waste your time with any other AC repair!

What is your hesitation? You see the stars and reviews. No need to write a lengthy review when it has all been said before. Call Sam. He will shoot you straight and give you peace of mind in selecting the right HVAC company.

I can’t overstate how fantastic Sam is! He is a man of integrity and conducts himself with such professionalism! Highly highly recommend Affordable Air!!!

Sam is one of the most honest and sincere businessman I’ve ever had the pleasure of doing business with. He located the problem, gave an explanation of what was wrong and what we needed to do in the future to prevent issues like we had. Great guy that does great work wish more people out there like him.

Very highly recommended. Good people … can’t go wrong here. I like supporting local businesses too. We will definitely be calling on them whenever we have ac or heating issues.

I had an issue with my AC unit here in Bastrop, TX. The unit wasn’t blowing any cool air, and it’s possible it wasn’t blowing at all… just making noise. my home warranty company contacted their vendors and couldn’t get anyone out until the following day (in the late afternoon). i was informed i could find my own vendor and they would reimburse me. i came to the BBB website and found AC/​Heating vendors in my city. i contacted affordable A/​C & Heating after going through the other vendors. i got sam houghton on the phone (awesome guy!). i explained to him my problem, and he told me right away that he’s experienced problems with my home warranty company in the past. i immediately paniced because i thought he wasn’t going to come to diagnose my problem and i’d have to wait until my home warranty company sent one the following day. however, despite his unpleasant experiences with my home warranty company in the past understanding my emergency dilemma he came to my home before he headed out to georgetown on another call. he got to my house in less than 15 mins. he diagnosed our problem before even knocking on the door (we have an outside unit and i informed him of our symptoms over the phone before he headed over), he informed me of how much it would cost, and said lets get them on the line so i can talk to them. after speaking with my home warranty company, which went very smoothly (thank God!) he was done with the repairs in far less than 30 mins. sam houghton is an awesome service provider! he had every excuse in the world to not take my service call (he was on his way to georgetown, he’s had bad experiences, etc), but he came through and resolve my issue with a smile. he was very understand, humble, and straight to work. kudos to sam houghton and the Affordable A/​C & Heating organization. i’d use you guys again in a heartbeat!

Just had Sam install a unit on one of my houses. He was great to work with and I can’t believe that he really will do what he says. He jumped thru hoops to find time to include my repair job into his work schedule. I would STRONGLY reccommend him on any job you may have. Once again, Thanks. Sam for a job well done.
Tom Martin

I can’t recommend this business highly enough. From the courtesy shown on the phone, the prompt arrival for the appointment all the way to the fair price at the end, it was all excellent. The work was completed quickly and we have had no problems since. I really feel you can put your trust here.

Due to the nearby fires, our power went out. When it came back on, we had a power surge and our A/​C had no power. I found Affordable on the BBB website. I left an e mail. Much to my surprise, Sam wrote back and due to the fires, he was too busy to come out right away, but he offered for us to call and he would walk us through the diagnostic process. He was extremely nice over the phone and VERY helpful! He would give us instructions and we would call him back (we have a split system) with what we found. We called him numerous times with our results and no matter how many times we called, he was very helpful and kind. We FINALLY found it was a $ 9 part that we needed. He saved us from a $ 70 service call before 5 and a $ 160 service call after 5 from another provider that we had used before. We are currently housing another family from the Tahitian fires, so we were really needing an A/​C. I will be giving ALL of my business from now on to Affordable and I will be recommending them to ALL my friends and co-​workers that are living in the Bastrop area! We area indebted to them … Especially for saving us all the money for a $ 9 part!!!

I just bought a new condo (well new to me, but old in age) let the fun with contractors begin! The electrician I had out recommended Affordable A/​C so I gave them a ring and made an appointment with Sam to come out and have a look. The tech called me in the morning to confirm a time and get directions. He showed up exactly on time, and went right to work. There was a strange hole next to the ceiling A/​C unit, which he explained was a very bad job at a drain hole for the secondary drain pipe. He went to the truck got some pipe and fixed it all nice and pretty. He thoroughly checked everything, (checked the freon levels, blew out the drain lines and checked the coils) and explained everything he did. I was completely happy with his work. I hope all my upcoming experiences are the same.