Blind & Sons

We have had several services with Blind including furnace and air conditioner installation, drain cleaning, and furnace tune-​up and have always been happy with their work and good customer service. Most recently, Adam Johnson and Adam Rees came out to clean our air ducts and dryer vent. They fully explained the procedures and were extremely knowledgeable, efficient, friendly and professional. We could not be more satisfied. Thank you again for such a pleasant experience.

Sales and Service are both of high quality. Many companies stop at the sales process. Blind & Sons goes way beyond that. Their technician are highly trained and very professional. Never had an issue.

Don’t hire them! 18 days after «we found the problem» and we are still waiting for them to come back and install the right part.

They are good! My drain is unplugged for the first time since I’ve got my first house, and I’m so happy.

Showed up bright and early on Monday. Told us ahead of time what had to be done and how much it would cost. Our Plummer was fast and efficient, he was very polite and personable. He cleaned up everything before he left. Very satisfied with Blind & sons pluming. I would recommend them to everyone.

Total run around to just get an appointment scheduled. Unprofessional and rude! I cancelled and will hire someone else.

I keep asking myself how these people are still in business? My company had a man named Russell come out and look at our air conditioner unit and give me a qote on replacing the entire unit. Russell said he would send me an email that day with all the information I needed. That was on a Monday so that Wednesday I called the company and asked when I would recieved this email the lady I spoke with said she would send him a message right away and remind him… The following Monday still nothing so I call back another lady apologized and said she would make sure it was taken care of … Here I am 2 days later in my office its exactly 81 degrees in here and still no word … so I called Jennings HVAC and talked to them a guy showed up in 15 minutes have me a qote before he left and will be installing tomorrow I can’t wait to give the money to Jennings because blind & sons damn sure will never get a dime from us… useless!

blind & sons was total crap! They (Anthony the sales guy) talked a good talk and I was impressed the first day but after the install they’ve been out 5 times to fix things — and it’s still not right. They also ruined our brand new patio by letting our old unit sit and leak the oil out all over. The air purifier was installed backwards and the motor on the heater was broken BUT he INSTALLED IT ANYWAY and told us to call for service the next day. Everyone there blames it On Someone else and nobody is willing to take the blame and/​or fix anything. The installers left a mason jar with soda in it in our basement — not a huge deal but after everything I’m fed up. The sales guy left cigarette butts all over our driveway and promised us that they would install our AC unit on legs. well, they didn’t bring the legs with them at the install. When they sent someone out to fix it, he didn’t bring them either!!! We were also told that the install (including electricity) would be done in one day. Well they said that the electrician would have to come back another day and it would be for about an hour. He was there for THREE. The installers blamed the factory for a faulty part and blamed the sales guy for not writing anything about the legs on the order. The service guy blamed the installers and told us to request a manager to come out. He did and sent out a guy to fix everything and he didn’t bring any of the right tools with him and said that it wasn’t on his work order… A Total cluster f#%*. Save your money, your time and your sanity!

Called Blind & Sons to fix a drainage issue in our upstairs bathroom. Lloyd was fantastic. Very friendly and knowledgeable. He fixed our issue and provided a nice explanation on how to possibly avoid future issues. We will continue to use Blind & Sons for our old home.

Replaced my furnace. Did a terrible job. Wiring wasn’t hooked up right so a/​c didn’t work. They ran 4 stands of wire when the thermostat needed 6. Business owner tried to blame us for the problem. Was rude and condescending. Had to hire another contractor to finish their shoddy work. Stay away.

We were having some drainage issues in our kitchen sink. So we called Blind and Sons because it was only a $ 99 dollar charge to fix it. Good deal right? Not! When the guy came in I showed him where the kitchen sink drained into the basement. He didn’t have the correct tool that he needed to open up the drain cap so that he could snake it. So he proceeded to snake it from the sink itself which took about 15 minutes. The other half hour to 45 minutes he was there, he was trying to sell me their Annual Service Maintenance package. I really wanted him and his sales pitch to leave I felt like I was backed into a corner in my own home. About two days later after he snaked my
kitchen drain our toilet started backing up so I called Blind and Sons back and talked to the receptionist. I was told that that is another charge because the kitchen and the toilet drain into completely different pipes. Its different because the toilets go into the sanitary drain and the drain from the kitchen sink does not (!!!) What? Okay then, where does the kitchen sink drain into? I don’t want my garbage disposal food going into my storm water drain! it goes into the sanitary drain! Any plumber company should know that right? Why am I being told differently? Needless to say I could not fight a losing battle so we hired somebody else to do the job and do it correctly. I think their interest is more about selling their Annual Unnecessary Maintenance packaged!

I agree with the other post. I had Blind come out a few years ago to service my a/​c. While the tech was very good the estimate was not. With the labor and a fan installed by them the price was so high I might as well replace the unit. Of course they quoted that but I got a 2^nd opinion and replaced the fan instead with another vendor. Unit has run fine ever since.
Bottom line… these guys are good but very expensive. I would search out other options.

We have used Blind and Sons to maintain our HVAC system for over 5 years. They have maintained our system and keep it running smoothly year in and year out.

We just had out fall tuneup and filter replacements done today. Tech 657 Dierre did a great job. Clean, neat and expedient. Thank you Blind&Sons and Dierre too.

I bought my Trane furnace w/​whole house air in 2004. since then I’ve had a new mortor replaced. charged twice a year for never working. Blind and Son sells bad products and gives worse service and over charge. I’m writing the Attorney general of Ohio. Why does a furnace need a repair EVERY year??? And last year they came out to fix the Airconditioning and left wires lose on the furnace so i had no head come winter. I had to pay for that too…

Called these folks to do some residential plumbing. Nothing major or «high tech» — just several nagging issues I thought oughtta be taken care of.
The tech was a nice fellow and seemed quite competent. He did an OK job. That’s the good news.
Unfortunately, I feel absolutely and positively RIPPED OFF! As near as I can tell, if I subtract the cost of the parts used — at retail, not estimated wholesale — their labor rate is around $ 200/​hour — PLUS the cost of a service call. They disguise their actual rate by quoting flat rates for jobs rather than T&M. Blind advertises «no overtime — ever.» Great! I can see why! When you’re making $ 200/​hr — what are you going to do – charge $ 300/​hr? Mark up your «job rate» 50%??
Would I recommend this company? ABSOLUTELY NOT! I think the better solution will be to CAUTION everyone I know to AVOID them.
(I’d give them a single star if the tech had not been good. As I said — I feel VERY strongly that I was ripped off. I am writing this so you won’t be as angry as I am.