We Can Remove It

This guy was on point. He showed up early, and was ready to work hard. We had him help clean up a house we were moving out of, mostly getting rid of a lot of trash and junk we didn’t need anymore. He was efficient, nice, and very trustworthy. We underestimated how much we had, and his truck was full before we were done. Even though we couldn’t be there the next morning, he came back and finished the haul even after we had paid him. Very professional, and I highly recommend him to anyone with similar needs.

My experience was almost exactly like the other one posted above. I needed some junk removal at a vacant property that we did work on outside of Baltimore. Basically we had 30 garbage bags sitting outside of the house ready for pick up. I sent a picture and he quoted me $ 150 to $ 200 max. That works for me so I gave him a phone call to verify we wanted this done. I expressed how important that this was done Monday around 1pm at the latest because the bank is waiting for pictures to verify completion… not a problem says Nate.
Fast forward to 1pm… I call and text asking for a status with no response. My business partner has a Baltimore phone number (i don’t) so I decided to call off of that. Guess what, good olé Nate answers his phone now! I give him the benefit of the doubt that maybe he just became available and ask if this is still being done. His response was that one of his other guys should be on it. We left off that conversation with me asking for a status specifically saying let me know yes or no either way so I can find someone else if you can’t do it.
Two more hours go by and Nate is once again not responding to calls and texts. So I send another text expressing my frustration and letting him know I will let the online community know how he conducts business. 5 minutes later the phone rings. You would think he would be apologetic at this point but what ensued was downright incredible. He let me know how well his business is doing and that he did not need my job but at the same time admitted to this being unacceptable… all of this in a very aggressive tone. NOW he doesn’t want my job! Gee thanks Nate that is pretty obvious to me but it would have been nice to know 8 hours ago.
20 more minutes go by and I get another call from our buddy. Communication has suddenly picked up after I let him know what my plans were to leave a review. He was much more calm this time but now he is threatening that he plans to get his lawyer involved (insert FACEPALM). He has the nerve to tell me that I cannot threaten businesses with bad reviews. I simply told him it was not a threat but a statement letting him know I plan to practice my right to free speech and let other people know my personal experience with dealing with him. You know what IS illegal, leaving fake reviews. Maybe you should use someone else’s name than your own G+ profile (See Screenshot).
This entire situation could have been avoided with a simple phone call to let me know they were passing on the job. A good business would take this experience and attempt to improve. Based on my experience I’ll bet you he comes and tries to blast my credibility, I’ll grab some popcorn for that.
In Conclusion: WHAT A NIGHTMARE, STAY AWAY!

The owner, Nate, was very professional and courteous when I called to schedule the move of a bedroom dresser. On the day of the move, his company did not show up. I even called to at 10:30 am confirm my 1pm appointment. (It would have been nice if he had called me to confirm). Nate informed me that he was «running late,» and would call back in fifteen minutes to confirm his arrival time. By 1:45pm, he had not called. Again, I called him, and his phone went straight to voicemail. I left a message stating that I would make other arrangements. I was very disappointed and cannot recommend due to this experience.