St Elizabeth Rehabilitation And Nursing Center

Do not allow your loved one to be placed here! The department of mental health and hygiene’s site has it ranked one of five stars and couldn’t be more right. My grandmother is 95 and very cognitively «with it», although a physical invalid due to mobility and arthritis issues.
She is often not «changed» or cleaned in any type of a timely manner and unless loved ones are there chasing employees down for hours, it doesn’t get done. Her meds are inconsistently given and many times have almost been given in overdose because there is no system of tracking who gave what at what time. Again, loved ones being there have to tel the nurse «no, she was given that an hour ago by xyz»
Our family has someone there in the room nearly 16 hours per day because we fear what would happen if we didn’t. If they cannot be straight on changing and bathing and meds, then how can we trust that’s they will feed our grandmother. In other occasions, we have gone up and the weekend crew turns her heat off overnight for their own convenience presumably — in JANUARY!
There is a new director (6 – 7 months) but I would say that he has not done nearly enough of any noticeable degree with organization of scheduling of meds/​feeding/​changing/​cleaning etc. There is no evidence that any supervisory follow-​through or discipline occurs with more than ten instances of the above mentioned issues in a month, and no sign that anyone is vested in improving things. It is business as usual day in and day out with the exception that the evening crew seems to have it together much better. Also, we often hear that they are understaffed on weekends and that is the reason for many issues, but not sure WHY since all residents love her and have needs there 7 DAYS A WEEK!
Like I said: STAY AWAY!