Sinai Hospital

7 hours sitting in the ER waiting room. This is beyond ridiculous! How is this place considered a hospital?!
We were there because the doctor, who was on call at the hospital, TOLD US TO GO THERE! We watched people come in, get treatment and go home … we were still waiting.
Decided to go home without ever getting treatment. I could understand that long of a wait if there was some kind of an epidemic or a catastrophe causing large amounts of people to be there but the waiting room was mostly empty.

My first night food service was horrible but they turned it around and made it right. Food Service Supervisor profusely apologize with such sincerity everything else from maintenance Check to food service to nursing to housekeeping

As soon as I walked in the door I smelled the strongest urine odor. I tried to tell myself maybe the smell was a patient but the smell lingered for over 5 hours. I know it lasted that long because we waited in the ER for over that amount of time. I have never waited in the ER that long in my life. The floor was filthy and although the custodians came to sweep up trash that was in the middle of the floor every couple hours, they never did anything to restrooms except add toilette paper. Unless it is a true medical emergency and I have no other choice, I WILL NOT return to this hospital. Sinai hospital has went down. WAY DOWN. I even heard they were on the news as one of the worst hospitals for ER wait times.

THE WORST ER I HAVE EVER BEEN TO! DO NOT LET YOURSELF OR LOVED ONES GO HERE!!! There is one nurse in the ER, who is literally the nastiest human being (I use that term begrudgingly as she was barely human) I have ever encountered in a medical facility or hospital. I wish I had gotten her name… unfortunately I was in too much pain and too ill to do that. However, I am sure there will be other complaints about her… my hope is that she has already been fired. She refused to care for me, help me with my gown, get me water, give me pain meds, help me when I was literally on the floor from excruciating pain and throwing up (sorry TMI). I discussed this all with the attending physician, who was lovely but I will be filing a formal complaint in the near future. TERRIBLE.

They have made some improvements to this hospital since the last time I was there. I think It had been bout sixteen or 17 years since my last visit and I was pleasantly surprised by how much it had changed. My daughter had to come here to have a test done so I didn’t have much of a choice whether I wanted to come or not. The was very modern and well maintained. Chairs are large and comfortable. I noticed that they have free wifi which is a great. I just wush they would validate or have free parking.

One of the best hospitals I have ever been to. Was a hospital sales rep for over 8 years so I know what I am talking about. The people are so nice and friendly. The facility is so clean and pretty!

I’ve been to this hospital three times. I absolutely love the ppl here. I don’t really have much to compare it to because I don’t make frequent trips to the hospital, but everyone is kind. They do their best to make you feel comfortable. I even got a wheelchair race when I visited after my car accident. Lol

horrible experience in the er that had me walk out after waiting for hours. Threw a ball today and my arm went num. my hand was turning purple and pains where shooting up and down my arm from my elbow. After checking in they told me to go see a nurse to have my blood levels taken as well as my weight. she asked for my number… i informed her i didn’t receive one and she said then they will just call you by your last name. after waiting 2 hours my fiancée and i started to notice a trend of people coming in and being helped. Because of this my fiancée went to the front desk and asked after 2.5 hours. She was informed that they had a room ready just were waiting for the doctor. 30 minutes pass and its now 12 so she goes and asks again and gets the same response. its now 45 minutes later and 12 45 am. she goes up to ask again and they said they had been calling our number but we never responded. At this point i almost lost it because we didn’t have a number and had already gone over this. Its now 1 am and 4 hours after getting here. We go to the desk and inform the same nurses that we were dealing with about the situation and the nurse says i’ll set you up in the X-​ray room. I told her that its not the bones and feels like a ligaments in my shoulder and elbow. She then informed me that i should take motrin and put ice on my elbow. Thank you but this has been a problem since i was 12 and the pain is finally to the point that i can’t take it. I believe i’ve tried that already i just wanted to see a doctor and get mri but i was told to ice it. Because of this we left because an X-​ray wouldn’t even be the right thing for my issues. Horrible…

Please do not let your family or friends go to this hospital.
Their customer service is flawed in so many ways that there are not enough keystrokes or time to warn you enough.
Thanks to their lack of aftercare, my loved one had to call 911 withing 24 hours of rushed recuperation period and still no call from her doctor 3 days later and counting.
The home nurse was late and only talked about her problems parking and how the meter was running so she had to be brief.
Her home nurse had NO INFORMATION about her patient history and was useless.
The best part for you all out there is that my mother is a retired R.N. and knows the system and how it is supposed to work, and has asked me to warn you all.
She is due for another surgery with the same doctor (you know, the one who doesn’t care to call or even return any of the numerous messages that you leave) who probably hasn’t even figured out that he has lost that privilege.
What is the point of having a successful surgery to only be followed by a total lack of communication, compassion and competence.
I wish that Unilocal had a no star rating…

The check-​in process was quick; however, the hospital needs to come up with a better method to getting information from their patients. Explaining the exact same story to three different doctors, multiple nurses, techs and everyone else is not very good when you are in excruciating pain. They admitted me into the hospital for constipation and never addressed my initial concern. The reason for admitting me is that they had to eliminate one thing to see if it would help and if it didn’t (which was the case) they would try something else. The ER doctor was excellent but the Gyn Resident was the exact opposite.

I never had treatment here but the food in the cafeteria is amazing. Today I had a banana pudding for lunch and some wings. Both was made to perfection. I’ve been coming here for years and I have never been disappointed. Only a few hospital in get this 2 thumbs up for food and this is one of them.

Thanks to the free wifi, I can work remotely while waiting for ICU visiting hours!
It’s hard to rate a hospital since its not somewhere you WANT to be, or CHOOSE to be, but Sinai makes visiting mostly a pleasure. The ridiculous parking rates not so much.

E. R is horrible staff is rude and ghetto. I rather drive the extra miles to Towson! I will not recommend this place to an animal.

Pathetic. I am a nurse, and my wife was taken here thru’ ED with a serious condition. I have never seen such substandard care. Doctors don’t communicate with each other. Nurses speak broken English as a second language. Nurses don’t respond to calls. Techs nowhere to be found. Lots of «that’s not my table» responses to inquiries. My wife lay on the floor in a puddle of her own urine for over half an hour and had to call me and her daughter because nurses would not answer bell repeatedly, this following a craniotomy and IV Lasix. Charge passed the blame and argued. Got her out next day, Never again.

Great foods in café. Good service.Has a $ 10 store located on the first floor with great purses, jewlrey

The patient is my wife. The ultimate diagnosis was small cell carcinoma cancer. The result was death.
Very disappointing & discouraging experience which I’m not sure if it is unique to this hospital or symptomatic of the true problems with our narional health care system.
I’ll post more but for now a brief synopsis:
1) so many Doctors, so many tests, such different diagnosis ranging from «we are going to discharge you tomorrow & schedule follow ups in 2 weeks» to «death in a few days is imminent» and several diagnosis in-​between. it’s no wonder I’m a basket case right now”. no obvious, to me anyway, teamwork at all between the various medical professionals.
2) various monitors at bedside, constantly going off right in the patients ear. Totally unnecessary. The nursing staff needs to know what’s going on, the patient has enough to worry about & theres nothing they can do about it anyway. Those summon the nurse buttons are just about useless. A 100 decibel alarm blaring in the patients ear at 3am in the morning and no response from staff for over 20 minutes and then come to find out nothing’s wrong it’s the machine being ultra sensitive.
3) drawing vials & vials of blood and doing «routine» (check temp. Blood pressure etc.) every 2 hours at night. How is the patient supposed to rest with constantly being awoken to get meaningless information that the various monitors are supposed to provide.
4) I held my wife’s hand as she died. After she died one Hospital Admin or Doctor (not sure) was «consoling» me and as she gave me a hug, she whispered in my ear you have 72 hours to get your wife’s body out of here”. REALLY! I understand that is information that needs to be communicated but that way?
This is about all I can post for now, I’ll try to more later.

Pretty bad. They have «room service» for meals but that means no food between 7 am and 6:30 pm, You have to be awake and aware enough to call on their house phone and order off a photocopied menu of bad food. Then you wait 60 – 90 minutes for it to be delivered. this is waiting a long time on hold at their call center. Some good nurses, so that don’t give a flying… I would not recommend this hospital.

I used to go through the ER here frequently as a kid, because of my asthma attacks. Each time I was admitted right away, and was treated within minutes. Could that have changed? Possibly, but I really have no plans to find out.
As far as the actual hospital, they are pretty top knotch. I had a back operation here when I was 11 (for scoliosis, I have steel rods in my spine yay!) and they took remarkable care of me. They have an amazing pediactric wing. I was taken care of extreamly well and was back home in a mere 3 days. My boyfriend’s younger brother was taken here years ago when his appendix burst, and he lives all the way in Bel Air! Again, he was given amazing care, and was out within a week.

Their ER is extremely crowded especially on weekends, so if you are on your deathbed and can avoid going here, I beg you… GO ELSEWHERE.
I got misdiagnosed with a condition during my pregnancy that could have harmed my unborn child. They prescribed me medication for a condition I did not have and luckily I was smart enough to read the insert that said do not take during pregnancy. I waited to see my primary care physician who backed me up on this. They will also try to run every test in the world on you just so they can send you hella bills later. What a nice treat after almost dying, huh? Their collectors are a-​holes BTW, so if your insurance does not pick up the tab, be prepared for some serious harassment.
On a brighter note, there are quite the characters in the ER and on the unfortunate occasions I have had to sit there for hours and hours, I’ve witnessed some pure comedy that cannot be replicated at any other medical institution (well, at least in THAT immediate area lol).