R & J Home Services

This company used to be good but now they have lost my business. First, I called twice and had to leave messages for someone to call which they didn’t…this should have been my first clue. I called back a third time and the owner responded and said that he would have a crew come out and we agreed upon the date. He apparently forgot to write my appointment on the schedule and no one showed. I called and they agreed to come out the following Sunday. I called the Friday before and was assured that they were coming on Sunday at 9:30pm. It’s now 2pm and no one is here and no one has called. Of course, I can’t reach the owner. DO NOT HIRE THIS COMPANY!!!

This company had an ad in a circular for power washing and gutter cleaning. I called and scheduled an appointment for them to come and do both jobs. The day before the scheduled they called while I was at work and stated that rather than doing the job at 9:00 as scheduled they would be there at 11:30. As I work and arranged to go in late, I was annoyed about this! I called and told them I was not going to wait until 11:30 for them to first start the job as I would wind up losing the entire day! We agreed they would show up after 4, when I pressed for a time, since I would need to come home early from work, he said they would be there by 4:30.
Well, they showed up at 4:50, and the first they did was tell me it would be $ 100 more than the advertised price! When I balked stating that we had called based on the ad the guy said the house was bigger than they count for the ad. Nothing in the ad stated a size, and my house is not huge! I told them I was only willing to pay what they had advertised and they left.
Three minutes later the phone rang and the owner asked if his crew was there –I am sure he knew full well they had left and why! I told him what had happened and he asked if I wanted them to clean the INSIDE of the Gutters and stated IF I did, that was the extra charge! I told him I was not interested in his doing the work, as I felt he was dishonest and unprofessional.
Consider yourself warned! Stay away from this company, and don’t plan a day around their false promises!

I have used this business for several years. I called and scheduled out annual appointment. On Friday after they were 30 minutes late I called. The lady who answered said she could not find my appointment but she would cal her boss and call me bak. 30 minutes later I called but only got voice mail. Needless to say they never showed up nor did I ever receive a call back. I will never use them again.

They didn’t show up for appointment and didn’t call. Wasted half-​a day waiting for them. Very rude. Stay away from this business.

I am a nut about clean windows. I hired this service to clean my non-​tilt windows 2 yrs ago & figured I’ll never do them again myself. They did the best job imaginable. Inside & outside glass was streak & smear free + sills & all around casings cleaned.
I also hired this team to power wash my deck & seal. They did such an impressive job, I hired them again this year.
I highly recommend.

I recently received a mailer in the paper advertising the services of R and J home services. The coupon was for 5 dollars off for window washing. i thought lets try it, its a horrible job and my windows sure needed it. they came the next day, which was great. The job was pretty good, maybe 3 out of 5 stars, the reason they get 2 from me is that when they were finished, they left, and LEFT MY GATE OPEN! propped open with rocks so they could go in and out of the back yard with ease. Yes, i have 2 puppies, German shepherds, black, and they like to run. they haven’t been chipped yet because they have yet to be neutered. And my boys were gone. They came home about 4 hours later, filthy, limping and hungry. Thank
god they weren’t hit by a car. There carelessness astounded me. If you want to get your windows washed by them, be careful not a good work ethic. I thought the pups were in the basement playing like they usually are and they were gone. find someone else to do your windows,