Dr. Collins is great, runs a good ship. I have been going to him for years now. I think some of the reviews below are not accurate. He moved offices across the street, plenty of room and he hired another dentist.
Ellison J.
Place rating: 3 Baltimore, MD
I have been bringing my 2 kids for dental work. It seems that they over book their clients. No enough Doctors to handle the demand. Dr. Lee seems to be the only Dr. Working. Trying to hang in there, but may have to look elsewhere.
Talia S.
Place rating: 1 West Hollywood, CA
In January of 2013 I went to one of the doctors in Dr. Collins office because this was the closest dentist who took my mother’s limited insurance plan. Big mistake. The doctor who took my x-rays told me I needed to have cavities filled. We decided to do the procedure right then and there. My mother, who was with me, was a little wary thanks to the cramped conditions and potential health code violations going on as she walked back to visit me while I was waiting in the chair. She had to squeeze past a man who’s mouth was wide open and being worked on in order to talk to me. I wasn’t as concerned and trying to save some money consented to having my cavities filled. Part way through the procedure the dentist slipped and the DRILLSCRATCHEDMYCHEEK enough to cause me to bleed slightly and leave a curved scab from the corner of my mouth to the middle of my cheek. The dentist barely acknowledged what she had done and just dabbed vaseline on my scratched cheek and proceeded. My face was numb and I had no idea exactly what she had done until later. When she finished with my fillings they were not filed down properly and my bite was off. Not only did we pay money to this dentist for a TERRIBLE job but my mother, in her guilt, paid for another, highly recommended dentist, to fix the problem even though we had to pay out of pocket. Luckily the scar left by the drill on my face went away, otherwise I would have to be reminded everyday how terrible this practice is.
Pat C.
Place rating: 4 Baltimore, MD
I have been here twice, the first time for an emergency problem with my tooth — they fir me in right away. the second time for a regular cleaning. The staff was professional and very nice!
Stacey M.
Place rating: 1 Raleigh, NC
Updating this to add that the crown that I had placed by Michael Collins was placed incorrectly and I got an infection under my gums from it. It had to be completely reshaped and has cost me $ 600 in emergency periodontal treatment that could have been avoided.
Kira B.
Place rating: 1 Baltimore, MD
Dr. Collins is terrible — do not go. First, whatever work you need to have done, he will take no fewer than two visits to do it. If you have a cavity, he will look at it, give you a random cleaning that you may or may not need, then tell you to come in again another day to have your cavity done. This is because he wants a) more money and b) to schedule as many patients in one day as possible not leaving enough time for all your needs. If you have two cavities, he will again split them between two visits. After explicitly asking him to not do this and leave time for my two cavities in one visit, he STILL did the above. Second, he seems incompetent, awkward and unable to do a cavity painlessly without anesthesia. So if you don’t mind coming in over and over again for what can be done in one visit, go right ahead. But I would not recommend it.
Carol R.
Place rating: 1 Baltimore, MD
Wow, worst dentist office ever. I even went twice to give them a second chance. I chose them because they were under the JHU insurance, close to campus, and Dr. Collins had a dental degree from a good school(UPenn I believe). Located on the avenue inside a creeky row house, the service from the front desk was spotty. There were 2 dentist seats and the light above the chair was held up by duct tape. After a long wait, dr. collins came and did this really random cleaning and flossing of my teeth which took a total of 10 minutes. I told him I thought I had a cavity on my lower left jaw. He ridiculously asked me «WHERE do you think you have a cavity.» I dunno, you tell me doctor! Then he proceeded to have the gall to «take x-rays» even though the machine was broken. So he charged me for xrays but didn’t have anything to show me. He called a few weeks later saying the x-ray looked fine and i had no cavities. When I asked if I could see the x-rays, he got squeamish, and said he’d have to charge for another appointment. Even if he wasn’t lying about printing the xray(which I believe he never took), this dentist seems incompetent and has poor customer service.