They know my order as soon as I walk in. I appreciate the barista’s effort here… makes me feel special because this isn’t even my «home location» lol. It could be that we share the same first name, whatever the reason she pays attention to detail and makes sure my cup of Joe is made to perfection. The inside is the size of a large walk-in closet but the fire place and friendly service is more than welcoming. Pull up a chair and stay a while. ~Christy
Dana N.
Place rating: 4 Saint Charles, MO
Has a fireplace, books, games, comfy chairs and tables. Not very big, near a lot of shopping and restaurant places.
Gary Y.
Place rating: 2 Maryland Heights, MO
20 minutes after I placed my order, I brought to the cashier’s attention that I had received nothing. He was very apologetic and gave me a full refund and an upsize on my drink, but that does not excuse this level of service at these prices. However, it does bump their rating from 1 star to 2.
Jennifer H.
Place rating: 1 Ballwin, MO
I ordered an extremely simple Grande Iced Coffee with caramel syrup and 2% milk. When I drove up to the window, I received a hot coffee. I informed the server that I ordered an iced coffee. The very same hot coffee I was offered was mixed with ice and put into an iced cup. It was disgusting! Then I returned and explained the situation and the woman who took my initial order was telling me what I ordered automatically comes hot. how does an iced coffee automatically come hot? So when I got up to the window for the second time, they gave me what I ordered but made it with the oldest, most disgusting tasting coffee imaginable! Not what I would expect from Starbucks. Extremely unacceptable for a $ 3 coffee. Very disappointed! Will not be returning. Beware!!!
Melissa E.
Place rating: 3 Wellington, FL
The usual great Starbucks products but 2 times I have been there they were out of drink stoppers. This upsets me because I’ve had the lattè foam out the top due to vibrations from my vehicle.
Aamir B.
Place rating: 5 Saint Louis, MO
The staff here is really nice, respectful, experienced and personable. It’s always neat, clean and organized. Beware: this older lady usually comes here. She’s so freaking annoying. She’s here several times a week, will start talking to you and never stop. EVER! A couple of weeks ago someone yelled at her because this lady kept talking to a young lady while she was studying and finally she just told her off.
Becky L.
Place rating: 5 Ballwin, MO
Excellent customer service for Starbucks and this location. Even when über busy, this store takes pride in making the customer happy. Small location, but nice high tables in the back for intimate conversations.
Scott M.
Place rating: 4 Saint Louis, MO
It is your typical Starbucks in appearance, so I won’t go into that. The employees were nice, occasionally there were some conversations behind the counter that I was taken aback by, which actually surprised me. But my mocha was good and I was able to snag a nice comfy chair with a foot rest so I could kick back while writing on my tablet. The only bad thing about this location is that it was my first time there and I passed by it on Manchester the first time. I had to turn on my GPS to figure out I had already passed it and turn around. So careful if you aren’t paying attention(or to the wrong side of the road, look to the South) then you’ll miss it.
William H.
Place rating: 3 Vernon Hills, IL
Its Starbucks. I mean we all know the deal right?
Tericka R.
Place rating: 5 Maryland Heights, MO
Quick and one of the cleanest!
Brett H.
Place rating: 3 Ballwin, MO
nice people. a little slow. need a digital screen to verify order, since they get it wrong sometimes
Marjie T.
Place rating: 2 St Louis, MO
Psych. Turns out this Starbucks isn’t so great. If you go inside the service is SOSLOW because apparently their priority is the drive-thru line. I’ve waited forever multiple times for a drink when it actually would have been faster to go through the drive-thru that was ten cars long. I’ve also gotten the wrong drink 3 times in the past two weeks(including today), prompting this update. Those girls need to get their act together.
Brian M.
Place rating: 3 Saint Louis, MO
Not much to say about Starbucks, its your typical corporate coffee shop. Sure they have some alright coffee and drinks but overall the value isn’t really there. I mean its almost $ 5 for a medium frappuccino, not something I would get often however I do love the Vanilla Bean. Overall sure its great in a fix, however I prefer to find more local coffee shops they tend to offer a better overall experience and value.
Jill L.
Place rating: 5 Valley Park, MO
I love Starbucks coffee. I love the way it tastes and I love the way it smells. But, they are NOT all the same. Some are consistently good and some are flops. This one is one of the best. Take this morning, for instance. I had a nice conversation with the very personable lady at the counter regarding our kids.(She showed me a pic of one her sons — pulled it out of her apron pocket — love that!) Then I waited for my decaf frappucino. The girl making the drink put one down only it was slightly wrong(caramel instead of coffee) so she took it back and tried again. Evidently, she wasn’t able to get it right so she had the guy working there do it. The guy made it(and it was perfection, btw — so many places don’t know to blend the ice until smooth and you end up with ice chunks blocking your straw) and I thanked him and was just about on my way when the girl who had tried making it let me know she had comped my drink since it took a little long. Wait? What? I wasn’t even upset about it nor did I complain and they took it upon themselves to comp my drink? In the words of DJ Lance Rock on Yo Gabba Gabba, «That was Awwwwesommmmme!» Seriously, most places don’t do anything to correct wrongs unless you complain. This was sincerely most appreciated and it dawned on me that I have always gotten primo service at this particular Starbucks. Bravo!
John D.
Place rating: 3 Chicago, IL
Hmfh. This was my first Starbucks. I LOVED the ambiance of the shop inside an old house, so I hung out here way too many times to count. Unfortunately, they bulldozed the house and replaced it with a smaller, cookie-cutter store that looks like the rest of them. Pity.
Chad E.
Place rating: 3 Saint Louis, MO
Is there any point in reviewing Starbucks? It’s all the same; which is not necessarily a bad thing. It’s just the same(unless you go to a real terribly maintained one). They make a good latte. There’s nothing spectacular about it.