Very nice store with great fresh produce, meats, and fish. However, since it’s opening only a few short months ago, customer service has taken a nose dive. Employees appear to be getting their hours reduced and seem very unhappy, yet there is a «now hiring» sign on the front door. Why would they be hiring when they can’t seem to keep their current employees working and happy? Seems poorly managed. Location not great as you cannot see the store from busy Manchester Road. Need a billboard to help make store more visible.
Sarah K.
Place rating: 2 Ballwin, MO
Love the store, but severely lacking in customer service so I’ll go elsewhere. I tried to ask a question of two employees passing me and was greeted with«what?» Not, «how may I help you.» If both were so busy they could have said«let me get someone to help you.» I then walked away determined to find the item myself. She then shouted after me «I was going to help you after I helped this other customer.» Her tone was awful. The cashier was polite but no smile or friendliness either. The items I purchased are good, but it wasn’t worth the severely lacking customer service experience.
Bob G.
Place rating: 2 Ballwin, MO
Nice store with some unique items. Unfortunately it is unlikely I will go there again. The last three times there was only one cashier open. Today, the line was 15 people deep. This is not uncommon. I would have used self checkout but that is not available. Further, while the butchers were quite nice it was obvious they were untrained and really didn’t know what they were doing. I hope these issues are because the store is somewhat new. Regardless it doesn’t seem to be managed well
Michelle L.
Place rating: 4 Saint Louis, MO
I have been to the Fresh Thyme in Fairview Heights, IL quite a few times so I knew what to expect here. I think this one is probably a bit larger than the Fairview Heights location. I like the produce department here, I like the bulk bins, they have a very substantial beer and wine selection, and it’s clean and bright. Perhaps the best department is the Health & Beauty. Their selection is admirable. I have found alternative products to what Whole Foods carries and also the same products in different sizes. It won’t be a regular stop for me but I will certainly shop here from time to time.
Lester R.
Place rating: 4 Cupertino, CA
Nice alternative to the chains. Felt similiar to a Trader Joe’s or Sprouts to me with a good selection of alternative food products. Got some bulk asian snack mix, 6 pack Ginger Ale, 2% Milk and Tortilla Chips for only $ 11.30
Katie H.
Place rating: 4 Saint Louis, MO
Fresh Thyme is a cross between Whole Foods and Lucky’s Market. They have a deli, a huge bulk section(even chocolate covered pecans!!) and isles of health and beauty products. I visited on a Sunday around 4p and it was quite busy. While it’s certainly not in my neck of the woods, I quite enjoyed walking through and I know I’ll stop by if I’m in the neighborhood!
Christy A.
Place rating: 4 Saint Louis, MO
Des Peres welcomes Fresh Tyme! The offspring of Whole Foods & Trader Joe’s. This beautiful new Farmer’s Market & Health Food store located in a plaza next to Sports Authority and on the opposite side of Gold’s Gym. Open daily until 10pm, this grocer offers fresh produce, hot food, healthy options at the salad bar and throughout the entire store from beverages to fresh fish and meats. There’s a deli, house-made pizza, fresh baked breads, cheeses, pet items, baby needs, household and body essentials. You can buy oils and coffee in bulk as well. Staff was cool, not comparable to the personalities of TJ’s staff or the charisma of Whole Foods team but maybe they’ll warm up once the dust settles. We’ve definitely seen this store before, nothing new about it but the location. Product and pricing are equivalent to the other health food markets we love so much(Trader Joe’s, Whole Foods, Lucky’s and Fields Food). Give Fresh Thyme a whirl if your’re in the area.
Paul K.
Place rating: 4 Saint Louis, MO
We just had the grand opening of Fresh Thyme Farmers Market. There was hardly any place to park and the inside was jammed with people not looking like me but purchasing. As expected the check out lines were long but that is to be expected. I wanted to audit the store and see what I would purchase from this new store. The place bills itself as organic. I saw nothing in the store that would dispute that claim. I checked out their meat counter as was limited to sausage, fish, and other items. The sausages looked absolutely wonderful. And the fish looked very fresh. Should be fresh since the place opened today. :) They have a large selections of fresh vegetables celery, radish, lettuce. carrots. They also had a great selection of fresh baked bread which looked great. I walked by the self serve meat section and saw cuts of beef all grass fed, pork, and what caught me attention lamb steaks. I am going back and purchasing them for sure. This is a niche store but much larger than a Trader Joe’s. I see this as filling a void between regular huge supermarkets and smaller stores selling organic food.