Sonic Motor

Well, this sucked after the first transaction. Requested a new quote for rims, springs, and wheel lugs. After 3 days of «sorry kinda busy», «sorry i’m working on it right now», and «sorry I’ll have your quote later this afternoon». Still nothing from Zach. Its been over 2 weeks now and still nothing. Its ok, I took my business elsewhere. Good luck Sonic Motor, you’ve just lost a customer. I guess you’ll have to catch him when he isn’t busy.
Cheers!

The story goes like. We wake up to drive to sonic to pick up some car parts, all there entrances are locked. So we decide to take the exit into them shop. Super getto looking place. Has one of the workers motorcycle parked in the entrance, YES, in the walkway! Wth? We go inside and they have nothing we wanted. They had a price match option, but they wouldn’t do it for us, and the item we wanted needed to be special ordered. A waste of my Saturday morning.
Pro
— high warehouse
— solid pricing
Con
— shady
— won’t work with customers
— dude your entrances are locked
— wouldn’t help a brother up.

I was here to get a bucket seat and the reps here are very helpful and quick. They also made sure I was satisfied with the deals they gave me before the purchase. Not pushing a sale and quality first I appreciate that. Great products with great quality and service. Will definitely come back to get more items from them in the future

If there where more stars to be given, Sonic deff deserves it. This place is my one stop place to buy anything i need for my personal car or my track car. The staff at Sonic are always on top of their game, always inform you on how long it will take for the parts to be received. Also they have the best prices on virtually anything you might want or need for your car. Thanks again guys for all the help

I never write reviews but I had a good experience here at Sonic Motor.
Varrstoen was offering 15% off everything during Black Friday so I decided to order a set of 19″ ES1, along with lug nuts/​locks and hubrings through Sonic Motor. Texted with Karl and he was extremely helpful and a stand-​up guy. The OTD price definitely beat other vendors and was too good to pass up. Placed a small deposit, the order was placed the day before Thanksgiving and was already available for pickup in 2 or 3 business days. Sweet!
When I got home, I unpacked all 4 boxes to inspect the wheels and 1 wheel had some noticeable paint issues with what looked like some weird dried up blemish and marks on one of the spokes. So I decided to contact Karl and he assured me that he would get it taken care of for me and would have a replacement wheel the following week. It was not Sonic Motors’ fault at all, as all the wheels were sealed in the boxes when I picked them up.
Today I went in expecting to walk out the door with a brand new, non-​blemished wheel but turns out Varrstoen had sent him the wrong wheel. Not only was it a different size (18), it was also in a different width and wheel pattern! Really, Varrstoen??? So while I was in the store still, Karl was nice enough to work out a deal with Varrstoen and he ended up offering me a nice little monetary compensation, along with several Varrstoen goodies in the mail, in turn for keeping the «defective» wheel. I didn’t want to take the chance of Varrstoen screwing up the replacement order again so I gladly took the deal. I did feel bad that Sonic Motor had to pay me up front so hopefully Varrstoen reimburses them real soon.
Overall, I was very pleased with how Karl handled the whole situation. With so many tuner parts shops cluttering LA and surrounding areas, customer service is what I value when I narrow down which place to give my business to. It seems to have become a lost art now-​a-​days. These guys definitely have that, along with competitive pricing. If I need any parts in the future for my Genesis Coupe, I will be back!

I purchased the Sonic motor complete HID conversion kit for my Miata in January and they have been running strong. I would definitely recommend others to this kit and store. 5 stars!

Best at what they do and the customer service is on point talk to Charlie if u need anything what a guy my salesman for life keep it up guys

Visited the shop during the Cali Fitment car show and was definitely impressed! Great products and prices, will definitely come back for more parts.

I buy from Charlie! I’ve been buying things from him for years, he can get ANYTHING, I mean he can find anything for anything. Turn around time is short. nice location with easy low car access.

Got a replica bucket seat from here and I couldn’t be more happy, it feels sturdy & comfy and has not fallen apart like replicas tend to do. They have tons of other parts as well, dont hesitate to shop here.

Great prices and great customer service! Karl has helped me on multiple purchases and have helped made each transaction easy and smooth. Will definitely do business with again.

This review is a long time coming. I purchased an O-​Nex HID headlight kit for my Subaru from Sonic Motor back in October 2010. I got it for a great price and for $ 10 bucks more I got a lifetime warranty on it. The unit functioned great and performed better than I expected. Come April 2014 and my right light bulb goes out. I emailed Karl at Sonic Motor, he found my profile in their records and told me that the bulbs are covered under my warranty. A few days later I drove down to their shop, and he gladly exchanged my old bulbs for new ones. Karl even took the liberty of taking out a battery to test the new bulbs on my HID ballasts which still worked great. Their customer service is top notch and I will always be going to them for my lighting needs.

I used their live chat feature during their business hours to see whether or not they had a few items in stock. I was instantly greeted by Karl and he told me they had one of my items in stock and they would have to order the other item which would arrive at their location the next day. Since they’re location was super convenient to me, I chose to pick up the merchandise and Karl gave me a phone call of when my items would be available for me to pick up. Once I arrived to their shop, I was told that they had misplaced one of the items I had ordered and offered me a better item for the same price as the original item. Their staff seemed genuinely happy to assist me as soon as I arrived and the whole ordeal took about 15 minutes. Overall, I was pretty happy doing business with them and would go back to them if I had any other automotive needs.

I’m a repeat customer for a reason. Very friendly, knowledgeable, prompt and professional. Definitely recommended and referred several friends for all of their part needs. Big thanks to Kyle & Sonic Motor on my recent purchase!
Happy Holidays!!!

Outstanding prices you can’t beat for HID’s with a no-​nonsense exchange policy if there should be any faults! Great guys here that offer desirable customer service.

Bought a few HID kits here. They offer a lifetime warranty if the bulb ever burns out, it just cost a little bit more (I think like $ 10) anyway it was a good deal, and they have good prices on quite a few parts for 240SX cars.

Purchased: Exedy Stage 2 4-​puck clutch
Charlie Bui was able to help me last minute and gave me a great deal. Will definitely be buying from Sonic again.

This shop is a great place to get your parts. I’ve been a customer for a couple years and will continue to come back. Anytime I need something I get a quick response via forum, and they’re always willing to help me out in getting the parts I need and are very knowledgeable. Great customer service, good employees, communication, and prices, you can’t beat it.
The showroom is packed with parts, and a separate room that has a bunch of various seats that you can try out before you buy.

Extremely poor service, and even worse recovery from a situation that went bad. Bought a radiator on Friday 8:35 in the morning, paid 3 day select delivery and now almost a week later, it has yet to arrive.
Called to complain, and suggested a refund on the up-​charge for 3 day delivery was appropriate, and was met with multiple excuses from Denise — first contact in customer service, and when I asked to speak to a supervisor (Andrew) he got on the phone with the announcement «do you want to explain again, or do you want to hear my decision?» — Wow! Didn’t really want to to listen, did he?
Careful — others may like these folks — maybe the ones who walked into their storefront. But be wary of ordering anything from them with shipping involved!
Eek!

I got my HID kit and Bucket seat here.
Exellent service. Competitive prices. What more can you ask for?