Rented a uhaul from this site. No issues with the truck, however the customer service was brutal. Unfriendly to say the least. Will not be coming back to this location.
Solisa M.
Place rating: 1 Bakersfield, CA
Rented a storage unit for a little over 2 years. Over the 2 years they raised the rent twice. I always felt a little creeped out there too. When I went to my storage unit they always found some reason to drive or walk past me making me feel like they were checking out what was in my unit. The office was always stinky and they had a rather odd presence. I didn’t like going there alone. I ended my rental before the end of the month but they charged me 15 days extra, read the fine print with them. I would never rent there again.
Casey R.
Place rating: 2 Honolulu, HI
Rented a Uhaul from this location over the weekend for an in town move. The Uhaul was fine. Clean and in average condition. The service however was slow and not at all friendly. It took 25 minutes from the time I walked in the door till the time I left with the truck. There was only one other customer before me and he was returning a truck so for it to take that long was absurd. Especially since there were two people working behind the desk that day. When I returned the truck I asked what was the mileage put on the truck to make sure they weren’t overcharging me. He told me to sign the paperwork and then he’d tell me. I told him how about you tell me and then I sign the paperwork. Seemed a little shady but he charged me appropriately so there were no issues. It was also about a 15 minute process when returning the truck even though I was the only customer there. I wouldn’t use this location to rent a Uhaul again. The place smelled like old people too. Yuck!