A-1 All Night Service

Tom was amazing!!! He towed my girls & I for a two hundred miles, while always being professional and courteous. He was kind and helpful to us, and your company is very lucky to have you, Tom!!!

Came in with a blown out tire they were very polite and helped us out and at a great price too! Definitely recommend these guys

We got a flat tire on the way of Las Vegas. So, we stopped here to get fixed. The guy was super nice and fast! Thank you so much! :)

thank u so much for rescuing us from our nightmare, broght us home safe. very helpful and willing to help us in any way possible. Gob bless your job

I would rather over heat in 100 degree weather then ride with this company again we had a driver named Tom he was the rudest human I’ve ever met he not only explained to us how ppl like us that call tow truck company’s only want to abuse the system he didn’t even say hi or offer us to sit inside his fing truck while he loaded the car. We where stuck due to my car over heating (my mother and I) and he said well that’s not his problem where are we going… As we gave him all our destination Info I walked to the 4 door tow truck and opened the back door and he sharply said «how did you get in that door» I said ummm by using my hand? And he said oh well it’s suppose to be locked!!! Rudely NEVER USING THIS COMPANY AGAIN ASK FOR ANOTHER TOW COMPANY. Hey tom who the hell do you think your pay checks come from? Yea premium AAA members !

My 2006 Kia Rio died on me in traffic and A-​1 was able to help me out on short notice but also calm me down from a tearful panic attack.
I cannot express how helpful and considerate Randy was throughout the trip, and he was able to identify the possible issue and explain it to me in a way I understood. I am a small female, driving alone, so the thought of staying in traffic after dark scared me, but they got to me in less than the time quoted and took care with loading my car up.
Randy was a complete gentleman, he was able to distract me and help me look at the bright side of the situation while heading to the mechanic.
I hope karma pays him back double because he helped me so so much. Thank you.

I wish I can give zero star if I can. I have AAA membership for 14 yrs, and this was the worst and rudest driver I ever met. He was ignoring me when I said hi, and all he said was «ID and membership card» well… he didn’t have to be friendly… but from beginning to end… his attitude was rude, intimidating, yelling… whenever I tried to explain something, he kept cutting and yelling again… So… whenever you call AAA near Baker city… you may want to request the service from different company, not A1 TOWING…

My husband and I were on our way back from Vegas and a HUGE accident occurred right after the Baker exit and according to google maps we were headed towards doom. Therefore us being adventurous and risky, we took a back road, and although we were driving carefully there was an unforeseen pothole over the hill that was more than a foot deep that popped my front right tire. Now we were in the Mojave National preserve with no businesses in site and 40 miles each way to the nearest business establishment.
Ironically another car behind us ran into the same pothole and popped the same tire, and I guess their triple A tow truck showed up earlier than ours and they had their spare put on. We walked over and it was an A-​1 tow truck and we asked for his service while he was here to help another couple. He was happy to help and just verified our triple A membership and then we were towed to the Baker exit. On the way there our driver suggested several tire shops in the area (I have a Kia Optima and its a rare tire I guess…) and finally after all his suggestions we were able to find the one place in town that had our size. He dropped us off and made sure we were OK with the tireshop people and then went on his way.
What could have been very miserable turned out to be a less grumpy experience thanks to A-​1!

Thank you Randy for coming out to change my tire and jump start my car. You did an awesome job.

Bachelorette party in Vegas! Whoop whoop! This is going to be SO MUCH FUN… And it was, until we blew our transmission 60 miles from the Nevada border. Called AAA and they sent out THE BEST TOW TRUCK DRIVER in all of California. His name was Randy from A1 all night service. He arrived before the expected arrival time, he identified the issue with our vehicle immediately, and towed us to the nearest mechanic. Randy was knowledgable, urgent, compassionate and he made this awful experience seem like only a minor setback. We were so grateful for Randy and the A1 staff, we cannot thank them enough! Five stars! Randy deserves a raise… Seriously.

This is definitely the bet tire shop I have been to of all cities. They are willing to go above and beyond to help their customer. The shop they referred me to has the size of tire that fits my car, but the mechanic couldn’t get the tire onto the rim after working on it for two hours. The mechanic thought there might be something wrong with the rim, and suggested me to take the car with spare tire to Barstow and find another shop with the same size rim. I went back to A1 seeking advice on how far the spare tire could go. They told me maybe Barstow but definitely not Los Angeles. The rim looked fine to the guys at A1. One of their people accompanied me to the other shop and helped the mechanic put on the tire. A1 did not charge me extra. They really made me feel that they are there to make sure customers are fully satisfied, not just making money from people’s car breakdowns. I highly highly highly recommend A1.

We came in on a Friday night with a front tire close to blowing out. They had a matching tire (but only R rated, not ZR rated), installed and had us on the road in around 15 minutes. They were all very nice and I’m really glad they were there when we needed them. Thanks A1!

These guys were awesome. We got a blowout on our Mercedes tires and they towed us to their shop and found us two tires that would work and sent us on our way.

⁷⁄₉ we have a hella trip back home from vacation and have encountered several AAA tow truck driver along the way as we had to call AAA 6 times! This company had the worst customer service I have ever had and I have had AAA many years.
Jason was the first person we meet from the company. He was very rude and abrupt. He was saying we were maybe not covered and how much it would be if we weren’t. We explained we had called in to check and everything was fine. He said he had to hear that from dispatch and we said that’s fine, but he said it might be 45 mins to hear back. We said we wanted to make sure we were covered before we load up. He was very aggressive about loading us and said this «your welcome to stand out here and sweat». Mind you it was 109 degrees sitting in the desert on the freeway. They then sent out a second driver. His attitude was good but safety not so good. Talked on the cell several time while driving. Drove 75 miles an hour pulling my 42 year old retro travel trailer. Dropped the F bomb durning a phone call with our minor child in the truck. These guys need some costumer service training and a safety check!

Fast, efficient and personable. AAA called them and they arrived well within the stated time and my tow was covered – what more can you ask for?

Glad they came when they did. We were LA bound, then due to an emergency needed a tow back to Vegas. The boyfriend and I were in a rental car to LA early on a Saturday morning, hit something in the middle of the road and ended up stuck on the side of the road (secondary one) just outside of Primm.
After about 1 hour of waiting in the cold (accurately predicted by the AAA representative), one of their representatives came out. Thank goodness for AAA. We rode back to Vegas, had the car towed to a body shop. Luckily, the truck had an extended cab and was rather warm, so we took a nap on the way to Vegas. After a bit of paperwork and some negotiating (the guy knocked $ 50 off the bill since I didn’t have the upgraded AAA membership which meant that towing was gonna be expensive, thankfully) I was able to get back on the road again.
Thanks so much.

Fantastic service. Large clean crew cab and efficient driver. He made it to us in half the time AAA said it would take at 2 in the morning. He also was the driver who picked us up in the morning to take my car all the way to Vegas for a repair. Safe driver and good conversations. Very personable. Great experience. I hope I never break down on my way to Vegas again but if I do I hope it is within range of A-​1 All Night Service.