I have used Miller and Associates for many years and last year the service I received was awful!!! Do not use Lori Miller if you want your taxes completed on time! I got my tax paperwork in way before her deadline and she still had to file an extension, and then she waited until the last day before the extension expired to complete my taxes! And to top it off, I got a letter from the IRS stating that she had completed them wrong and I owed more money!