Hockett & Olsen Automotive

Bainbridge Island, United States

3

Open now

2 reviews

Contacts

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Telephone:
+1 206-842-2484
Website:
hoauto.mechanicnet.com
Address:
1278 Ferncliff Ave NE, Bainbridge Island, WA, 98110
Nearby public transportation stops & stations:
0.7 miBrooklyn & Madison
0.8 miBainbridge Ferry Terminal
0.8 miB. I. Ride
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Today

Today 8:00 am – 5:00 pm
Open now
Local time (Bainbridge Island) 08:21 Wednesday, 28 May 2025

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday –
Sunday –

Description

Specialties

We perform all types of automotive service and repair, including: Brake repair, Oil changes, vehicle fluid exchanges, computer diagnostics, air conditioning, belts, lights, hoses, batteries and charging system repairs, window mechanism repair, side view mirrors, exhaust, timing belts, and special order tires and wheels.

History

Established in 1946.

The business was established in 1946 by the Olsen brothers. Hockett was part of it for a short time. The business was run by Bob Olsen (son of one of the original Olsens) until about 1988. Then it was purchased by Bob Barrett.

Scott Carlson Graduated from Phoenix Institute of Technology in 1985 with an Associated Science Degree in Automotive Mechanics. Scott worked for General motors for about 11 years as well as several other independent repair shops. At one point Scott elected to go to work for Firestone tire centers to gain additional education in the Management area of the automotive industry.

In December of 1998 Scott purchased Hockett and Olsen Automotive on Bainbridge Island, a long time island favorite. The business was established in 1946, and still carries the names of the original owners «Hockett And Olsen». We continue to provide superior service and quality

The manager of the Hockett and Olsen facility is: Andy Cotey, service adviser; Wayne Pritchar

Meet the Business Owner

Scott C.

Business Owner

Scott Carlson Graduated from Phoenix Institute of Technology in 1985 with an Associated Science Degree in Automotive Mechanics. Scott worked for General motors for about 11 years as well as several other independent repair shops. At one point Scott elected to go to work for Firestone tire centers to gain additional education in the Management area of the automotive industry.

In December of 1998 Scott purchased Hockett and Olsen Automotive on Bainbridge Island, a long time island favorite.

We continue to provide superior service and quality.

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2 reviews of Hockett & Olsen Automotive

No registration required
Place rating: 4
Bainbridge Island, WA
I brought my VW Eurovan to H&O because I needed two tires, which had to be specially ordered. While on a driving trip across country, one tire went flat so we used the spare; within a day of arriving home another tire went flat. H&O let me know as soon as the tires arrived and I was on the road again the same afternoon. Good service!
Place rating: 2
Bainbridge Island, WA
This garage is close to my house, so I really wanted to like it, as it’s very convenient. But alas, my husband and I have both used it a few times for our Hondas, and after this last service, we’ll be taking our cars elsewhere.
First, we brought the cars in for an oil change about a month and a half ago, and they said everything checked out fine. I brought my car to the dealership for a warranty repair in the same week, and they said the power steering fluid needed to be flushed. Not much trusting the dealership, we brought it back to Hockett last week, only to be told that the power steering fluid did need to be flushed. I’m not car expert, but it seems like four weeks would not make the difference between fine power steering fluid and bad power steering fluid.
I also had the timing belt serviced here. The quote over the phone was $ 600, the quote when I actually brought the car in after scheduling the service was $ 900. I almost cancelled the service right there, but they added a coupon and another discount and threw in some extras, so I left the car there.
When I picked up the car, apparently the radio had been disconnected long enough to reset it, requiring the reset password. No one from the shop even mentioned that the radio had been reset, and I picked up the car from the garage and headed straight into an hour drive, with the reset password at home.
I called to complain about the whole experience, and got the «eh, sorry» response. Needless to say, we’ll be taking our cars somewhere else on the island, as super expensive plus bad service is not appealing to me.