Treasured Entertainment

I used Treasured Entertainment for my wedding back in November. I did a lot of research on many Photobooth businesses and pricing before I went with them. I must say, it was seriously the best decision for my wedding! They were very professional and they even customized the prints that came out to match my wedding invitation! I had so many options of prints to choose from and what colors I wanted my Photobooth to be. I loved this! On the day of my wedding, they confirmed everything and were on time. They set up quickly. Having the Photobooth was a huge hit at my wedding! And I loved that I got to keep a print of all the pictures that were taken. Thank you Treasured Entertainment for helping make my day perfect!

I think I’m in love with Agatha! I booked her a month in advance. Drove from Torrance to Azusa to talk to her about pricing and everything and ask her for a deal. I’m so happy that she was kind enough to give me a great quote. She even added magnets. I last minute contact her for the design for my sisters wedding and she came out with the best design. I can’t be anymore grateful. She arrive an hour earlier to set up. I was afraid that no one would even use the photobooth because we invited alot of older people but I was wrong there were so many people using it. She even gave me an upgrade on the booth. When she was there I didn’t even know that she provided a keepsake book for all the picture. I’m so happy I ask Agatha to specifically be at the wedding. Without her, I don’t think tell booth would operate so smoothly. She is an amazing person and I would recommend her to everyone. She is the best! If you want great deal on a great photobooth contact them now! Promise you won’t regret it!

Had a great experience with agatha. Once I got in touch with her she was helpful, responsive, and did our wedding with 1 weeks noticed. Fairly priced, stayed late becuase the wedding was running a little late, and took care of us without complaining at all. Would hire again in a heartbeat

We hired treasure booth for our wedding reception after a recommendation from my sister. They surpassed our expectations with top of the line technology! Open photo booth is the way to go, props were awesome and perfect for our occasion! I loved that we didn’t have to lift a finger, they provided everything and it looked awesome! I definitely recommended the premium package, comes with photo book that guests can sign, red carpet, the works! I had wedding guests that commented this was the best /​fanciest photo booth set up they had seen! Thank you Treasure booth! –Stacey & Bryan

My response to the reply below:
First of all, when your attendant told me a new booth was on the way she told me that you were 20 minutes away, not 50! If she had told me 50 I would have told her to leave and enjoyed what was left of the party instead of pacing by the door waiting for you to arrive.
Second, I did not belittle your attendant with foul language and she WAS NOT on the phone with you at the time so that was a lie.
Third, you did not come tell me the booth was ready or offer to «compensate for the time lost» You didn’t even come to speak to me, I had to come find you!
Fourth, if your attendant decided to be unprofessional and refuse to do the job for a bunch of 4 year olds, as the owner you should have stepped in and done the job for the remaining 30 minutes.
Fifth, I would have never gotten my payment back if my cousin didn’t step in to reason with you and convince you to give me cash back.
Lastly, you STILL haven’t taken any responsibility for your mistakes or your employees mistakes. Your customer service skills are appalling.
Little do you know, we left our home in Los Angeles in May of 2014 because my father was ill, he passed away only 4 months before the party. We promised our daughter a birthday party with her friends back in L.A. so that we could see everyone we have missed so much and this was our only opportunity to be with most of those people. My time that day was ruined by you and your company because I was so worried about the photo booth and my daughter kept asking where it was that I didn’t get the quality time with my friends that I had hoped for. This is also the reason I wanted a photo booth so much after my daughter requested it, so that we could document our time back with our friends.
You can dispute my reviews as much as you want and try to sweet talk your way out of your mistakes but it doesn’t fix the horrible service you provided and the lack of effort you put in to resolving the problem. It also doesn’t make the truth of the situation any different: Your company failed to provide a service that I paid top dollar for and you did nothing to resolve the problem. A refund was not a resolution, that is the least expected after your company’s performance.
The majority of the reviews on Unilocal prove that I am not making this up. They just prove that you should either re-​work your entire business or close down.

We had an outdoor BBQ. The day that it was scheduled for it rained, so we rescheduled without any issues. They arrived on time and set up without any problems. Vivian was very professional and timely. The props were good and plentiful.
The only minor issue I had was that I did not receive a mock up of the photo border before the event. Vivian made some adjustments and it was very good.
I would recommend Treasure Booth.

All my goddaughter wanted for her 4^th birthday party was a photo booth so her mom booked Treasure Booth. The photographer showed up on time, set up then told us she didn’t have the cord necessary to do the work. She did not apologize, offer to go pick it up, call someone to bring it to her or anything else that would have helped the situation.
Eventually the owner came and spoke to the host and offered to do what she could to finish the party but the photographer refused. She said my friend, the host, had been rude to her.
Here’s the deal — my friend was upset that her daughter’s one and only request was not being honored. If the photographer had been apologetic and at least tried to fix the problem, it would have been fine, but she did not say she was sorry once. They didn’t offer my friend anything to make up for this at all and didn’t seem to feel bad that they ruined a 4 year old’s birthday party.
I’m a professional photographer who often does birthday parties so I did what I could to get my friend and goddaughter some great pictures but I was appalled by the behavior of the owner and the photographer. If I ever showed up to a shoot without all the necessary equipment I’d bend over backwards to fix it. If I couldn’t fix it in time to complete the shoot that day I would apologize profusely and at least offer them another shoot in the future for free. I’d be mortified. It is beyond unprofessional to show up to a paid gig unprepared and this company did nothing to make it better.

Hired Treasurebooth for my graduation party of 75 guests and wish we went with another company. I’m still waiting for them to call me back regarding the refund they promised since they messed up the photos for my event. I’ve left 3 messages…
The photobooth was suppose to run 9−11pm, it didn’t start and wasn’t fully set up until 10:30pm, not to mention the font and design I picked out to have printed on the pictures as a border didn’t turn out. Instead the borders were plain white and didn’t have the design I agreed with them to have on it, which was extremely upsetting and disappointing.
Finally around 11pm another staff member arrives at the location to fix the photobooth and the design print starts printing out on the photos… So only 30 minutes left for people to take photos with the event design I chose to print out.
The memory book is so poorly put together as well… Not worth it at all, will never hire them again and still waiting for my discount because they ruined that portion of my event.

Thank you Agatha! You did a wonderful job on such a short notice! Your prices are great and you are super sweet and professional! Thanks for being a part of our wedding
Xoxo #kcewedding2015

I did not book Treasure Booth because they didn’t have availability on the day of my event. However, I called this place over a period of about 2 weeks because they had a groupon special that I was interested in. No one EVER answered the phone, I even left 2 voice mails and never got a call back. Unresponsiveness is just not okay. Surprisingly, the last time I called someone answered to inform me that they were booked on the day of my event. Fine. She was really polite but at this point if it was THAT hard to talk to someone regarding possible new business for them I probably don’t want to know what it is like to actually work with them.

I used them for our wedding reception and purchased the Groupon special.
There were good and bad about this place.
Let’s start with the Good.
— They showed up on time
— Picture Quality was great
— I got the basic prop package and they were a hit
— Loved the velvet back drop.
— They did a nice job with the photo strip design. She tried to copy the invitation, but it just didn’t work out for me personally, but it was a nice idea. I wanted something a little different. She followed up with me on what I wanted.
— Prices are very reasonable
— Great set up
— Friendly when I finally met Rae and Agatha (unfortunately this was after my wedding)
— All photos can be accessed via their online gallery, which was pretty great to allow all my guests to access.
— They were great to stay just a few minutes over so that some of my guests could get in.
The bad and yes I spoke with Agatha on this
— Communication was very poor — I spoke with Rae initially to get information and NEVER spoke with anyone after that, unless I hounded them, and yes I did. Weeks to return emails, and never a returned call. Agatha text me once a month before the wedding and from there, all communications were sent via text, at least I was able to communicate one way or another.
— I had to ask for a proof of the sheet. Not sure if I was going to get it, but I saw another review that stated they never did so I did ask and I did get it
— Phones were rarely answered — She worked from home so it appears she used Google voice as their main contact number. (she has a store front now so maybe this would change)
— You really don’t get a receipt with details — Would like to see an itemized receipt sent.
— I never saw the attendant during the reception. I am guessing when my husband and I took our pictures, she was eating dinner? I know we are busy, but all of our vendors came up to us at some point of the night, even just to say hi. I only knew someone was there the ENTIRE time because one of my guests mentioned it to me.
— Everything was running behind due to transportation issues on our end. I would loved for the attendant to come to either my husband or myself letting us know our time was nearing an end, we would have definitely added another hour. (If you didn’t know who we were, I don’t think anyone could have been missed, after all, I was the one in the big white dress)
It was a bit awkward that I wasn’t able to actually meet or speak with this vendor. Suggestion: about 1 – 2 weeks PRIOR to wedding, commit to at least a 1 hour phone call to explain to the bride and groom who will be the attendant, what to expect, and assure them of what will happen. All information I received on what they did was AFTER the wedding. I would have liked to have known that they are insured, that they bring a second camera with them in the event there are issues with the one they bring, and what is available to us in case we wanted any last minute add on’s, which I did AFTER the wedding.
The good thing, they gave me an extra set of the pictures, they finally have a store front where you can see their set up. I unfortunately had to rely on pictures on their website and on Unilocal.
Would I go through them again, I would give them a second chance, they were actually decent people, in person. Just would like to see it more often if needed. I know us brides can be a little on edge, we just need the assurance all will be taken care of and their pictures were pretty good.

Treasure booth was great! They have great customer service, all the guest at our party enjoyed the photo booth. The pictures came out quickly and bright. I would definitely use them again

For our wedding reception event, they did great! The best part is that the printer was super quick, immediately after you take the photos. No waiting around 3 – 5 minutes and backlog photos, loved how quick it was to print.
Rae personally came to work, setup and be there til the very end. Their prices are competitive with other photo booth packages and is very easy and outlined in their website. The open air setup worked great for our reception, people were constantly using the photo book throughout the whole night. I also got the digital copies so the people can keep the photos and I didn’t have to worry about missing out on any. Can highly recommend their services if you can get them!

Rae was excellent! Professional from the start. I spoke to a few different photo booth companies and for our last event we went with a different vendor that was horrible (old looking equipment and highly unprofessional)! I chose to use treasure booth for my sons 6^th birthday and loved it! They were professional, had great personalities, worked well with all the parents and kids, and the photo quality was amazing! I host corporate events and I definitely plan on using them in the future!

How can our experience differ so far vastly from other Unilocalers? Fake reviewers? Maybe.
The only positive is that they honored a 20% Off Groupon Local Deal offer available at the time of booking. This brought the price down to $ 160 from $ 200. I can’t help but feel that the services received are reflective of the price paid and not of the full price of the Groupon. Imagine using a 20% off coupon to a restaurant and only receiving less than the full price offered. It’s ironic because it’s usually advised to tip on the full price.
Minus 1 Star — An extreme lack of communication caused a great deal of anxiety for us. Even though this was a last minute booking, much more effort could have been asserted to ensure that the customer was fully aware of their responsibilities. There was no mention that we would need to provide a table for the props. We ended up having to pull a dining table for our guests, leaving them to eat off their laps. There was no mention of a long extension cable needed. Luckily we had one, otherwise their would have been no power.
Minus 1 Star — Rae, the person I was dealing with, asked to approve the picture template. I mentioned small revisions to be made and they were never done. The errors showed up in the printed pictures. Why ask us to approve the template if you’re going to stick with the original text and disregard our revision attempts?
Minus 1 Star — Pictures were extremely washed out. They were overly exposed. Everything looked blown out. We were embarrassed to share the gallery with our guests due to the extremely poor quality. It was nothing like the sample images on their site.
Minus 1 Star — They use insecure software on their site to process reservations. Beware that if you reserve a booking on their site, all of your information submitted (name, address, email, phone, etc.) is easily visible by any other person submitting a booking. In this day and age even when the largest companies have a hard time preventing hackers from accessing their users’ information, this is absolutely unacceptable to have private information so easily obtained without any hacking knowledge.
On the same note, their «password protected» galleries are a joke. They automatically assign an easily guessable password which using the same logic can allow easy access to other customers’ galleries. They won’t let you change the password so it just goes to show how much they value their customers’ private information.
Minus 1 Star — Not even a single reply after I submitted a formal complaint to Agatha about the services received. So to all of you who praised Agatha, she failed to respond when it mattered most. Just goes to show that this is a company that doesn’t know how to handle issues. Often times, a company is tested by the way they handle problems. I can’t even rate how they handled the situation because they chose to ignore the issues. Ignoring customer concerns is not a way to run a business.
That should give them zero stars, but Unilocal doesn’t allow that. If you’ve ever felt that because you used a coupon, you received less than stellar service, you probably know how we feel. It’s like thinking you scored a deal on Priceline or Hotwire and then finding out you got the old, unrenovated room from the 1960s.

Treasure Booth is absolutely amazing — don’t waste your time looking elsewhere!
I had a Christmas party and wanted to do a photo booth, as it’s something we’ve done before and it was a lot of fun. So, we did some research and found that Treasure Booth was local and had [well-​earned] high reviews on Unilocal.I gave them a call and could not be happier that I did — they are amazing!
Agatha was incredibly easy to work with. She explained their pricing in a super straightforward way that was easy to understand and work out what we did and didn’t want to get the most for our budget.
One really cool thing that they did was they made a custom photo strip for us based on our invitation! I sent her the invite that we used for the party, and she designed the most adorable background for the photo strips with our party tagline at the bottom in the same font I used on our invitation. They looked so cute and amazing, and was perfect for remembering which party this was from! (;
We ended up getting a pretty basic open air booth for 2 hours, which turned out *amazing* for the party. They were at our house from 9pm — 11pm, which was enough time for almost everyone to take some really fun pictures. They brought some props, but they also let us put our own props on the table (plastic animal masks, etc.).
Jesse came out to operate our photo booth, and he was fun, energetic, friendly, and really easy to work with. They were on time, took almost no time to set up the photo booth, and were having just as much fun as we were the whole time.
Jesse also agreed to set aside one photo strip from every set for me to keep, and gave the other 3 to whoever wanted them. I really highly recommend — it was great to be able to look through everyone’s photos the next day!
The photo booth left no mess, were very polite, and made sure we got the best photos of the night. It was the most well spent money of the party. Agatha was also very quick to get the digital copies to me (the next day!), which included the whole photo strips as well as individual photos (hello instagram posts for weeks). The photos were also really high quality, which is amazing!
In all, the only downside of the photo booth was that I didn’t have more money to spend to keep them there longer. Easy to work with from start to finish, their price point is perfect, and it was an amazing feature for the party. We will definitely be hiring them next time we want a photo booth.

Call and reserve your photobooth with Agatha!!!
Thank you soooo much for helping to commemorate such a happy day!
Treasure Booth did such an amazing job with my 30^th birthday. I will forever treasure my scrapbook! I was able to use a groupon and avail of a wonderful deal.
My family and friends enjoyed themselves immensely. Pictures were printed immediately with as many copies as people in the picture. Scrapbook included with package. Professional, punctual, and creative to boot! Agatha custom designed the photo décor based on my invitations.
Thank you thank you thank you!!!

This was my first time using the Treasure Booth and I/​we could’ve been more pleased. She was efficient and patient. It was my daughter’s 22 birthday and graduation from college celebration. Everyone in attendance had an absolute blast in the booth.
Her prices were great and we got everything we asked for and a little something extra. My daughter will always cherish the scrap book that was created for her.
Thank you so much — you rock.

First off, I have nothing but great things to say about Agatha and Treasure Booth!
I was having a baby shower and our Photo Booth had cancelled on us last minute-​in desperate last minute search I came across Treasure Booth-​she had initially informed me that the day (it was very last notice) she did not have availability. After calling numerous other places, who also had no availability on short notice, I called her back to see if she could refer me to someone else.
She then informed me that that day was her birthday and she would be happy to help but already had plans in place, but considering my situation she would host the photo booth for 2 hours. I was in shock! I was so happy and felt so bad at the same time, haha. She also gave me a killer deal! I had told her about a groupon deal I had seen, she let me know that it was an expired deal but was able to give me a very reasonable price-​as an 8 and a half month pregnant woman stressed and running on fumes at work-​she made me so happy I could have cried LOL.
She made the CUTEST layout for me to match my theme. The photo booth arrived, it was a great set up and great props-​everyone LOVED it! Also-​they made a scrap book of every single picture that was taken and put it in a book for me to keep! Our guests signed next to their picture and many wrote a small, cute note.
I am SO impressed and I will never be giving any business to anyone else for future photo booths!!!

I must start off with THANK YOU for such an amazing time with your Photobooth !! All our guest were fascinated with it.
You did such a good job from sitting up to helping our guest out (patience:)) and the best part was the scrap book!
What I really appreciated was that you gave us a couple minutes before you left for our family to take some last minute pics!
Totally booking you again!