Uptown Auto Service

I had an issue with something loose under my car. I took it to Uptown to get it looked at. The manager, Mark, was very friendly and helpful. They got the car in and found what could have been a major issue with the front ball joint on the driver side. While they had the car, they checked the brakes and other mechanical issues. They came back with a short laundry list. To my surprise, there was no high/​pressure push to fix everything. The suggested a time line of how long the problems would hold up and when in the future I should look to do additional repairs. They fixed the ball joint at a reasonable price. I appreciated the thoroughness, professionalism, and low-​pressure way that Mark conducted himself. Nice to find an honest and reputable mechanic. I’ll be returning there again. Thank you.

Beware of of this auto service center. They advertise a price like on the building and charge a added 5.99 shop fee then tax.
So a if you go in on the advertised $ 17.99 expect to get hit with a $ 5.99 shop fee plus Tax. Once I questioned the person who wrote the quote he took it off saying it was a mistake. When asked why the last time my wife was in she was charged a shop fee he replied it was for «the paper floor mats and stuff» we use not to get your car dirty.
Two days after my wife’s wheel aliment I noticed the hubcap was broken pretty bad. I figured the aliment machine bracket caught the hubcap when they pulled it off .It was too late to complain so I eat the cost of a new hubcap.
Now being a month later I figure while passing that I’d grab a quick $ 17.99 oil change. That is when I noticed that shop fee again in-​which I mention he took it off the bill. BUT yet again I come to find out they broke the oil dipstick while checking the oil. That was going to cost me another $ 17 because the said they break all the time.
At this point I told them to just stop everything I just want to leave but I guess they had already put oil in the car and needed to check it. I had to wait for e new dip stick to make sure they even put oil in it.
While protesting having to buy a new oil stick the manager, a young mouthy little arsa hole, started telling me how things were in my generation. Referring to my age and when I worked on cars they were different. Well whatever age I am I’ve pulled the dipstick on my Dodge charger not less than 100 times between both the late model Dodge cars and have never had a dipstick break. Im sure they do break but it seems more than normal having something break at this shop.
The Manager was so cocky he was telling me to call the store owner though the thought never crossed my mind. However, I do want to warn everyone about this shop.
I did get my 17.99 oil change, they decided not to charge me for the dipstick and shop fee, however I will never let my family use Uptown Auto for anything.