Travis County Clerk

THe people who run this office are horrible and borderline illiterate. If they don’t quite like you, not only will they tell you, they will make veiled physical threats against you — illegal under federal law/​election law.
The office itself is away from the bustle of downtown – and most of the other Travis County offices. So this place is run like a fifedom. Dealing with these people is like being in a parallel universe. They do whatever they want, whenever they want.
If you disagree, you are of course wrong. An appeals process does not solve anything – except giving you a massive headache and tons of additional paperwork to attempt completing.
I really don’t recomend getting involved with these people unless you absolutely have to. One of the single most unpleasant experiences of my life.

i for one have always been pleased with the county clerks office
for the fact that i have known people working there for over
two decades… however…even i was very surprised at the great
turn around time in regards to my retired dad’s absentee
voting form response… went to heb and faxed the application
for the absentee ballot last wednesday evening… after
five pm mind you… and my dad received the absentee ballot
in the mail… last friday… so in response to mr. james h…
on behalf of all my friends at the travis county clerks’
office…very sorry for the perhaps less than perfect
service that you received sir… however…i for one whom]
have known many people who have worked for various
county departments. can tell you in all honesty that
the less than perfect service that you sir had received
is not in any way… the norm for the service that is provided
for people by the great staff of the travis county offices
on a daily basis… i can say without a doubt that the reason
why many people including our county clerk; dana have
been working for the county so long is because of their
kind sincere service that the travis county clerks’ office
as well as the travis county elections department as well
as the other departments have always been know for…
cheers.

Well I was a bit put off by how a new business registration changed from $ 10 to $ 24. You want a copy? $ 2. You want to pay with a card? $ 3. So I paid nearly three times what I was expecting. The person who processed my forms didn’t seem to care at all about me and never said thank you. Basically, she showed no customer service skills at all.
The vehicle registration across the hall is MUCH more friendly. They should learn something from them.