Taco Cabana

Today I went to get breakfast tacos they hit the spot…” Good” my taco taste fresh… no reheat… good been & cheese, good potato taco. Need better Customer service in drive-​thru.

This place is near my work so I drive thru there often. Normally it’s no problem but there’s one girl who doesn’t know how to ring up a black bean burrito so every time she’s on the drive through she says they don’t have any black beans.
At 11am…
On a weekday…
And only mysteriously during her shifts.
People like her give fast food workers a bad rep– I called to talk to the manager after the third time it happened but nobody even bothered to answer the phone.

Smelled like shit. Food was not hot. Told the manager the food wasn’t hot. They didn’t care. Smh…

This is the worst location ever. How long can it take for a flauta plate? 45 min? they are always talking to each other n not paying attention, rude ass ppl., 45 min wait, a friend of the employee arrived, & what a surprise, her order was ready before mine. Shitty service would not stop there ever again, They also need to put their hair in a pony tail, disgusting, worst experience, couldnt even enjoy my meal.

Make sure you specify if you want the happy hour margaritas (4−7pm) versus normal sized ones.

I usually really enjoy eating here, but today I had a very unpleasant time. First off, when I went to the bathroom, both of the toilet seats were disgusting and one of the stalls didn’t even have a lock on it. I ordered the steak burrito (that comes with Spanish rice). When I unwrapped the burrito it completely fell apart. The steak was burnt and there was too much lettuce. Next I tried the rice, which had no flavor to it at all. I will not be coming back.

The food is good but I wish they could improve their service on the drive-​thru. Every time I stop through the drive-​thru I’m missing the napkins, utensils and salsa. They just put. the food and expect us to eat it with our fingers and use our clothes as napkins. Common sense.

Family was visiting and went here for some bacic rex Mex food made an order and paid 47 dollars check the bag missing chips for my queso no big deal. Take the bag inside showed them and put chips in the bag and left. Get home and the took the queso out and put chips in and forgot to put the queso back in plus ordered a variety of tacos nothing to complicated a total of 12 tacos and I get 12 bean and cheese tacos when I ordered 2 so I paid 250 a piece for barbacoa tacos and got 99 cent tacos don’t feel like going back and forth between a place multiple times to deal with ignorant people. Customer service was horrible and simple guess u can hire who ever u can get so will not be going back to this location rather drive further away then go to this SHIT HOLE again

Bunch of rude high schoolers bathrooms are gross food was not what I ordered

I just came from this Taco Cabana and I am very disappointed. I come in to the restaurant, and stood there for about 2 mins while no one greeted me. I get that it’s busy but still acknowledge the customer. I am 23, and have customer service experience since 15. Back to the point, as I am standing there Joseph comes from the back with no smile, or any emotion and stand at the other register and tell me «Come over here» I was beyond shocked. Joseph spoke to me like I was a child, and was so rude. I asked him if he was okay, because his attitude was so bad. I asked him to get his manager, and told his manager that he needs to have a word with Joseph. I feel that if you hate your job that much, then quit! Don’t take it out on paying customers. I will never go back to that Taco Cabana location again.

This is one of the few taco cabanas that actually lets people come inside late. It is 3:26am and I am ready hungry. A cabana bowl is under five bucks and has all the stuff you want. Friendly staff and a stocked salsa bar.

First off, customer service was great. They were out of change and a few main menu items but still nice. Luckily, I had exact change, not that I would’ve minded giving a dollar or so but not $ 5.
Got home, started chowing down. There was the top broken off from the edge of a plastic knife IN MY FOOD. Maybe not such a big deal if I would’ve spotted it, but I didn’t until I was chewing and thought I had found a random bone at first which also would’ve been out of place. It was about a half inch long, I guess someone broke it somehow while working and didn’t care to pick it out. It couldn’t have been mine because I used my own silverware when I got home.
That really left me with a horrible impression. Great customer service but apparently too lazy to find the tip of a knife when it falls in your food.
It’s cheap tex mex so don’t expect wonderful quality but sometimes it works.

Food was standard mediocre Taco Cabana.
This one-​star review is because of the bathrooms. I had to use the restroom on my way out of the restaurant and it was just the most disgusting thing I’ve ever seen. It looked like it hadn’t been cleaned since the mid-2000’s. Both toilets were just repulsive. Not flushed. There was urine on the floor. Dim lighting. Some shit straight out of a horror movie. And this was the woman’s restroom!!! I will never go back. :(

I would give this Taco Cabana ZERO stars if I could! I order 2 breakfast tacos, very simple stuff: blackbeans, potatoes and cheese. It was 9AM, you would have thought the potatoes were 100 years old, they tasted and felt like rocks! They were freezing and so hard that I think I chipped a tooth! This was 9AM, not noon or a later time. Not acceptable for the breakfast rush, I’m pretty sure they were old as hell! They also did not give me a receipt, therefore not able to leave a proper survey for their management.

A bit better than Taco Bell I’d say. Not sure about all the food poisoning reviews. I survived without even the slightest stomach ache. And mine is sensitive. Huge box/​platter thing for a quesadilla, which is kind of weird. Decent fast food.

To begin my review lets start with welcome area
Walking in to the restaurant
I start my order on Sunday they are out of fajitas yes fajitas can you believe that.
Well I try to get some salsas from the salsa bar and all I see there was a big mess all the spot were Enty and salsa all over the place I think this people is maybe is changing the container or something but the salsa bar stay like that for a good time during my visit so I ask for fresh salsa at the line serving and they told me they are out
Well I guess this one was one of the best taco cabana long time ago here in Austin. Since the company was sold I see lots of mess on this restaurant all over Austin
Look at the photos.
Sorry photos are here now

Honestly screw all the people w the bad reviews. Like whatever. We all get it. It’s a fast food kinda chain. But like honestly I would never put this on the same level as Taco Bell and shit. I’m vegan and I can actually eat here!!!
I think the food seriously tastes pretty damn good. Granted I’ve only ever been at 3am completely smashed but still!!!
And okay I’m not at all saying Id chose this over one of the amazing locally owned food trucks but when it’s 3am on a Thursday your options are seriously limited and I will always chose this. Like you can go inside at 3am!
And the staff is sooooo nice and accommodating. Again, vegan here, so it can be difficult. One dude named Richard and all the ladies that make the food the nights when he’s on the register are so legit. They always hook it up. I never know what I order, I still don’t, I just tell them what I like I pay a fair price and I get an ass load of dankness that my drunk munchie binge eating ass can’t even finish in one night!!! (That’s not an easy feat-​I f*cking eat like a 300lb man when I’m drunk). Also DONT BE A DRUNK ASS HOLE AND YELL AT THE PEOPLE THRU THE SPEAKER. THEY ARE PEOPLE TOO. DONT BE A PRETENTIOUS ASSHOLE AND THINK YOURE BETTER THAN THEM. Jesus Christ.
Anywhoooooo for what it is it is fucking legit. I do not eat fast food, but I eat Taco Cabana. It’s cheap, delicious, and oh… Did I forget to mention… THE MUTHAF*CKING SALSA BAR??? (I’m broke so I usually fill up 3 of every single salsa and take them home muahahahahba)

Don’t go here. This place is a rip off and the food is awful. Let me explain:
First of all, I was yelled at and sarcastically spoken to at the drive-​thru.
Secondly, I ordered «Steak Street Tacos» and the meat literally looked like a turd; the meat was supposed to be chopped up beef and looked and tasted like garbage.
Third of all, I paid $ 10 for this piece of crap meal that wasn’t even decent.
Needless to say I won’t be returning, there are a lot of other better options to eat at in Austin.

Don’t eat here. Saw one of the cooks throwing up in the parking lot. I’ve had bad experiences at these places before and didn’t want to stop here but everyone was hungry and it was open. I’d rather eat tasty cakes and go to bed than eat Taco Cabana.

The staff was very nice and I love how the salsa bar is always full no matter when you go. They have happy hour 4 – 7 with margaritas for less than 2 dollars!