South Congress Storage

I recently rented a space at this facility to store a shuttle bus. Upon walking in the office, an odor of dog urine can overwhelm you. The office is filthy and smelly. I rented a space only for a month while researching my other options. The hours are not flexible whatsoever. They open at 6am, but you have to return your vehicle by 9pm, which is not convenient. The parking spots are not well lit, so I felt somewhat unsafe at night. I paid my account on the 1^st of the month and when I found a better location, I canceled it on the 4^th. The manager told me they do not prorate the amount when you close your account so basically I wasted $ 60 for a total of 3 days. What a rip off!!! Do not use this location. If you have a large vehicle and need storage, I can definitely recommend some place better that is a better price, cleaner, safer, and has excellent customer service.