Patriot Engine & Transmission

My concise review:
Jacob and staff are «over the top» friendly, and more than willing to discuss their work in detail. Their prices are very reasonable, and I would highly recommend them to all, especially for major engine work.
The engine in my ’99 MX5 Miata needed rebuilt. I noticed that Patriot Engine had some very positive online reviews, so I emailed Patriot for a quote.
I received a prompt response from Jacob with a very reasonable quote for a rebuilt long block, including a repair time estimate. I made an appointment, and Patriot performed the work. After picking up my car, I had some minor issues which Patriot diagnosed and fixed promptly, without question at no charge. Then (unrelated to the engine rebuild), I had a «check engine» light that Patriot diagnosed as a problem with the EGR valve (carbon deposits). Patriot recommended that I might minimize cost by using some fuel system cleaner added to the gas tank. It didn’t clear the light, so Patriot cleaned the valve at a reasonable charge. My only complaint is that there were some communication slips between Jacob, the front desk staff, and customer. A very minor issue when weighed against 10 star customer service, prompt email responses outside of normal business hours (wow!), and outstanding engine expertise. P. S. Frank at the front desk is awesome.

My husband and I have brought 2 of our cars to Patriot Engine for repairs in the past and really cannot say enough nice things about them to our friends. They are honest and upfront with you about diagnosing your car and explaining what needs to be done and do not try to up-​sell you anything that you really don’t need. That is probably the number one reason that we keep coming back and recommend our friends and family take their vehicles there. My husband trusts their work so much that he often refers his customers to this shop for their repairs (he is a tow truck driver). As long as Patriot Engine is in business, they have our business and our promise to recommend anyone who needs repairs for anything car related. They offer competitive prices and a friendly atmosphere. Glad to have found a honest repair shop in Austin.

I brought my car into Patriot Engine after another shop was unable to locate a problem. The mechanics were able to not only locate the issue, but get my car back on the road quickly. The owner was very honest with me and charged me a very fair price. The customer service I received was way beyond what I expected and is the reason why I will continue to refer my friends to Patriot Engine.

I dropped by with a friend who was going to get an engine installed by Patriot. I filled out a form indicating I am looking for a transmission for my old truck. 2 weeks go by and I don’t hear anything so I call and speak with the owner. He asks me for the info and I give it to him. Been 2 more weeks and no call. If they want my business I figured they would call.
How did it go for my friend with his car? I will let him write up his own review.
Glad to see others had better experience there.
*******UPDATE********
Seems this lack of communication was due to incorrect phone number they were calling. I called and Jacob was very helpful. I will be taking my vehicle in for diagnosis. This review is under review. **********

The guys at Patriot Engine Installation have saved my beautiful 2002 Cadillac DeVille from being sold for scrap, and have also renewed my faith in honest auto repairmen. This vehicle is in 99% showroom condition, but had an engine full of water instead of oil; a combined result of poor manufacturer design and improper maintenance by the previous owner.
The business owner is Jacob Loyd. Mr. Loyd is honest, straightforward and always immediately responsive when I contact him, and, unlike most auto repair places, he has no problem communicating via e-​mail.
He replaced the bad engine in my big daddy caddy with a used engine and gave me a 1-​year warranty on the parts and labor. He told me it would take about 8 business days to complete the job, but when I asked him if he could do it in less than half the time so my wife and I could drive it to a wedding at the end of the week he agreed with no hesitation or lack of confidence that it could be done — and indeed it was ready within 3 days of the used engine arriving from his supplier.
The service was excellent and the price was right.
I also own a Malibu and an F150, and Patriot Engine has certainly earned all my future business to ensure my fleet keeps rolling!

So glad I found this place! I have entrusted them with both my El Camino and a newish-​fangled Kia and was quite pleased with the results. Repairs we’re done in a timely manner and at an affordable rate. They patiently explained the issues with the vehicles and helped me locate parts for the Elky.

These guys are great. They were reasonably priced and completed the work promised on schedule. We had an engine replaced and a power steering leak repaired. They super helpful in explaining the problems and solutions and did not try to up sell us any extras. We felt they were honest and professional.

My 2007 Toyota Yaris was making a terrible sound when I started the engine, so I knew it was likely time to replace the serpentine belt. I didn’t have a favorite car repair place in Austin yet, so I was just going to go with something like Firestone or the Toyota dealership… until my friend recommend Patriot Engine!
It’s local engine repair shop right on Manor in east Austin, and the owner Jacob couldn’t be any nicer. He shook my hand as soon as I got there and assured me that he would be able to take care of my car repair (a worn serpentine belt). I dropped my car off on a Wednesday afternoon and it was ready the next day. It was a straightforward repair, but I was thrilled to see that he only charged me about half the price I expected to pay at the dealership!
At first it might look like the shop only does large vehicle repairs, but they did a great job with my small Toyota Yaris. I will continue to be their customer and recommend their service to my friends! Jacob is honest and polite, and I had an overall great experience.