Park at Monterey Oaks

We’ve been here about 6 months and I can’t say enough nice things about this place. It’s very convenient to shopping (Randalls, Whole Foods, Costco), lots of places to eat (too many to name) — it’s very easy to zip out and get what you need without fighting a lot of traffic.
I also thing the staff here is awesome — very friendly, very attentive, and just all around good people. And the maintenance staff is second to none! I haven’t had many maintenance issues, but when something happens, they take care of it quickly and extremely courteously! It’s an older complex (about 20 years old or so), so things sometimes go wrong, but one quick email and it’s done.
We love the green space — they have a walking trail, a big open green, a dog park, and lots of room to roam around in. If you have dogs, this is the place for you!
We really recommend it here — if you are looking for a nice place for a reasonable price with tons of amenities, this is it.

I lived at the Park for about two and a half years and really enjoyed my time there. The front office staff was friendly and welcoming and made an effort to personally get to know me and other residents. The units themselves are cozy and well-​maintained, and the outdoor space is pretty nice. It’s a really safe area, and I was never concerned with walking outside late at night. It also helps that you have a good amount of dining, grocery, and shopping options really close by. Although a bit pricey, this was a great place to call home, and I would definitely recommend it others.

Five stars isn’t enough for the staff at the Park. My husband and I spent one year living in the complex and enjoyed every moment. The apartments are what you’d expect, new, clean, modern (and the staff are honest with you about what you’re getting). If anything needs repair they respond within one day and get the job done. The staff at the leasing office is not only filled with enthusiastic, hardworking, dedicated employees, but they also go the extra mile. My husband and I got married while we were living there and wanted to have a small family party after the ceremony at the patio near the pool. We asked to reserve the space. Not only was the space reserved, but they had decorated with balloons and signs congratulating us. Wonderful people. Shout out to Monica, Thomas and Aaron! Ya’ll Rock and we miss you! Vicky and Horacio

I loved living here. The staff was responsive, friendly and professional and maintenance was professional and helpful. It is in a great location a great place to have dogs. It is convenient to walk around and I felt safe. I lived in a great apartment with a yard and garage so it felt like a nice little home for me.
Thank you !!

I’ve been here for about 7 months now. The apartment community is pretty, and well maintained. However, there are a few major issues. We had our new truck vandalized in the parking lot (01/​29/​2016). They took all 4 wheels, and left it on blocks. This seems to be happening all over Austin. However, there are no cameras or any other deterrents for crime. I called the corporate office, and spoke to someone. She told me that crime doesn’t have an address, and best of luck.
Cons:
— Crime does occur on the property, and they don’t have security or anything, so it’s pretty much just the gate.
— The valet trash personnel are lazy and picky. They’ll occasionally take 2 of your 3 trash bags, and leave a note on your door. This usually results in a $ 25 fine at the end of the month.
— No package notifications. It’s up to you to find your package in their package room — which is a mess.
— Pool doesn’t get much sun since it’s mostly covered by trees.
— It’s still a hike to downtown during rush hour traffic.
— Lease renewals are usually a $ 150 — $ 200 a month increase.
Pros:
— Nice gym for an apartment. It’s not Gold’s, but it has the basics, and you can get creative. It’s not bad if you’re wanting to skip a drive to the gym.
— Good green space! Great for pets and walking.
— Some of the buildings are quieter than others due to their construction. Buildings 12 and 11 apparently are built with more concrete since they were test units for the downtown AMLI properties. I don’t know how accurate that information is, but it was quiet in our building.
— Location/​Value, if you work south of the river.
The community is nice, but it could be a lot better. Best of luck!

So very happy with our experience here! We have a 2-​bedroom, 2-​bathroom + study apartment with a «yard» (no grass grows in ours, so it is a collection of random paving stones and gravel, but hey, it’s something) and have had a great experience. The community and management are very dog-​friendly, which is a great benefit, and the dog park (complete with a dog-​washing station and kiddie pools for the dogs to splash in), maintained walking trails, and shaded pool are fantastic. As are the maintenance and front office staff, who are responsive and professional. This is as close to having our own house as it comes, I believe. I’ll definitely be staying here for as long as I’m in Austin!

Me and my wife lived here for just over 2 years. WE LOVED EVERY MINUTE OF IT. It is not your usual apartment complex. They have no towing policy, so you or visiting friends are free to park wherever you want. The landscaping and amenities are upgraded and kept looking amazing all year round. Maintenance is super fast, they even replace lightbulbs. Twice I needed maintenance to come out and both times it was same day. The dog park is HUGE. We went there as much as we could. There is a great crowd of people that go to the dog park, everyone gets on really well. THE STAFF ARE SO HELPFUL. I remember when I moved in I was surprised that immediately all the staff knew my name. Whenever I went into the office they always greeted me and asked if they could help with anything. Thomas, Aaron, Monica, Kim and Sally — they are all so helpful and always have time for you. I refer people here all the time now. One piece of advice in choosing an apartment complex, trust the reviews. This place is awesome.

We loved living here! We just moved out a few weeks ago. It was the best thing to getting a home that we could find. Suppppper dog friendly with a ton of greenery! Our apartment was spacious, with the exception of the master bedroom (which was TINY). We lived in a 2 bdrm/​2 bath with attached garage, study & yard. It was the closest thing to having a home that we could find! We only left because I got a job in north Austin & was tired of making the commute.
Probably my only complaint was the amount of times a day or week the sprinklers went off. A lot of times, they would flood out certain parts of the trails or dog park so you couldn’t use them. & the mosquitoes were TERRIBLE because of that. We never hung out in our yard because of that.
Other than that, fabulous place. Great staff. I highly suggest living here if you can afford it :)

The Park is absolutely outstanding in EVERY area. I am so grateful to have found them, as I am happier than I’ve ever been with an apartment and the community as a whole. The grounds are spacious and beautiful, and my apartment is gorgeous with perfect new fixtures and accoutrements for a very reasonable price. I love the trash pickup, the staff, my relatively cheap covered parking, and how I have NEVER heard my neighbors besides footsteps — but that is so not a big deal and 100 unavoidable. I have had some decent apartment experiences, and some very bad ones, but this place is better than I could have even hoped. WELL DONE, EVERYONE! And thank you!!!

This review might get long… I’ve lived here for over 2 years and am moving out next month. I will update this review if something goes wrong with move-​out but I don’t expect that. This complex is large with a lot of green space which I really liked. It’s not the newest fanciest complex and it’s very south but the prices are pretty good compared to some other complexes in Austin. I have a 2 bed, 2 bath with a garage and a yard. It’s basically a town house which is hard to find in the city and I think the price was fair although they keep raising it and now it’s about $ 350 more than when I moved in.
Most of the apartments aren’t upgraded. Mine didn’t have granite or modern appliances– everything was white with linoleum. When I moved in I had tile but my apartment flooded (a lot of units did in October 2013) and they replaced the entire flooring with a wood-​looking paneling. During the flooding the complex was very disorganized but overall took care of the residents that were affected by reimbursing us.
If you have a dog (which I do) this place is great. My unit has a yard and they have a big trail for walks and a nice dog park. However, as people have mentioned, any time it rains the entire area floods making it unusable for at least a week. Luckily it doesn’t rain very often! If you don’t like dogs, don’t move here!
To add on– there are a lot of critters here. You name it I have seen it on property: snakes, wasps, armadillos, squirrels, mice, fire ants, crickets, spiders, lizards, etc. Most of the time these are outside but not always. I definitely had a mouse in my garage for a while and I wasn’t happy about it. We got an email about all the snakes on property early this summer.
Maintenance requests typically take at least a week and while everyone who works here is friendly it can be hard to communicate as they are only here limited hours. They aren’t great at responding to emails and most of the communication is still done via a flier attached to your front door. The best luck I have in talking with them is to actually find time when they’re open and go into the office and hope that somebody is there who can answer my questions.
I’ve never used the pool but it looks fine. This is more of a family complex so it’s a lot of older people or kids at the pool usually.
The gym is horribly outdated and the only decent machines are the treadmills. I think they are in the process of updating the business center. I stopped having packages delivered here because they don’t notify you when you have one. Once somebody sent me a surprise and I didn’t get it for 3 months (when I was expecting another package). Nothing goes to your door it all goes to the office and they don’t notify you so you have to keep going in and checking. I found it too annoying and had stuff sent to my parent’s house almost all the time.
Overall I will miss the dog-​friendly parts of this complex the most and the other residents and their dogs. I will not miss all the flooding, the pests, or the other annoyances I went through living here.

just over a year on, they are trying to make us go to a much longer terms lease, if we do not comply we either have to move out in 30 days or pay an EXTRA 30% rent hike!!! Imagine suddenly have to find an extra $ 400 every month. Personally I’d stay away.

I lived there 4 years. A very nice wooded property. Awesome staff. Ultra-​convenient location to the city.

This place is almost perfect. If half stars were an option, I’d give it a 4 ½.
The good things:
It’s dog friendly (even for big dogs), well maintained, THE OFFICE STAFF IS FANTASTIC, management tries hard to build a sense of community, maintenance is usually prompt, they take pride in the grounds, parking is plentiful, there is a valet trash service Sunday through Thursday, it has a beautiful park with a walking trail, the pool is beautiful and the location is central and close to everything. In general, it is a great place to live.
The bad things:
The dog park (and walking trail) often floods to the point where it becomes unusable; however, this is the only place dogs can go off leash (and because of that, the only place my dog would do her business since she won’t do that on a leash). As a result, a couple times a day, sometimes for weeks in a row, I would have to wade through basically a swamp (mosquitoes and all) so she could do her business. But, the staff was attentive to this and tried various things to remedy this problem.
Some people have vicious «rescue» dogs that are «anti-​social.» These types of dogs should not be allowed in the complex, and Monterey Oaks actually forbids them in the lease, but it wasn’t enforced. They should require the dogs pass a temperament test around humans and other dogs before they allow them to live there.
Lastly, the laundry room often had machines that didn’t work. It was up to the residents to report these non-​working machines to the company that leased them. This system didn’t seem to work. It would be better if management took a pro-​active approach to keep them working.
No elevators made living on the third floor difficult at moving and times when heavy things needed to be carried up the stairs.

I moved out last month, and I want to update that l still enjoy living there for most of the time.
I loved building 5. People in that building are very nice and friendly. I would give the property 5 star for experience living in building 5. My worst decision last year was to move to building 6 because I wanted a smaller unit.
Don’t choose building 6! Neighbors in that building are horrible! You can see cigarettes on the floor and hear loud music blasting throughout the night IN YOUR BEDROOM. Noise complaint didn’t work. And I got trash violation reported by my neighbor because I put the trash out before 6pm. From the policy, I can only throw trash from Sunday to Thursday 6 – 8 pm, which means I have to get back home every day BEFORE 8PM!

Great place to live. Office staff is always nice. And they sign and hold your packages for you! Unlike most complexes near by.

I have only lived here a few months, but it has been great so far. I like that it is quiet, and that the complex is between mopac and 290, and everything is pretty convenient (for me anyways). I like the price for my apartment, I think it suits the type of complex pretty well, I was previously in Houston and paid more for way less. Not sure how long I’ll be staying here, but till I leave I’m pretty sure I’ll be happy.

We are still here and very happy.
The management is great! I can’t say enough about the entire team at The Park. They really listen to your concerns and take action. They communicate well and that is very important to us. The property is great and very dog friendly. Come check it out! You won’t be disappointed!

I am lived in several apartments around Southwest Austin and non them compare to The Park at Monterey Oaks. I have lived at The Park at Monterey Oaks for over a year and I am just as happy with the complex as the day I moved in. The staff is very friendly and helpful.
The Park at Monterey Oaks is very pet friendly. They have a large dog park and a walking trail that goes throughout the whole complex. They have more poop stations than anywhere I have ever seen, so there is no excuse not to pick up after your dog. These are the only apartments I know of that allow 3 pets. There are many first floor apartments with fenced in backyard’s is great for grilling and for pet owners. My particular apartment didn’t have a yard when I moved in and The Park at Monterey Oaks fenced in an area upon my request to create a backyard. Now that is good customer service!
The Park at Monterey Oaks is a little pricey, but in my opinion worth it.
Monika in the office is wonderful!!!

This is my first Austin Apartment, I have lived here for 1 yr.
I just got my renewal letter and ofcourse my rent is going up.
When I look online, the price for my same size apartment is over 100 less than what is offered on my renewal letter. I guess they are upgrading the apartments once people move out, but the price I will be paying will have no upgrades.
I am disappointed and am not looking forward to looking for and possibly moving again as that is expensive and time consuming, but once you get to almost 1100/​month for a 1 bedroom (with the longest renewal) you have a lot more options. To be fair, the price includes a carport, but I wouldn’t have to have a carport if there was enough parking near my building, but I got tired of getting new door dings and not having a space to park near my building, often having to park 2 buildings away. (I specifically asked if this was a problem when I was looking and the leasing agent said she never had anyone complain), but it is a big problem for my building and have heard several of my neighbors complain about this.
The comunication with management could be better. I was out of my apartment for about a month due to flooding, not the apartments fault, but the communication throughout the whole thing was horrible. Seems like I was the only one not on the email list for the flooded apartments, I let them know several times that I was not getting any notifications about when the workers were going to be there. It is a little unsettling having random people in your apartment for weeks at a time. Some of the work was horrible, and had I not said something I don’t know if they would have fixed it. I will say that the staff overall is very accomidating and friendly and have let me print things from the computers in front when the printer in the business center is down. I use the business center a lot because I have problems with both ATT and Timewarner for internet conncetion, but that is a whole different review.
When I first moved here, I got the impression that residents stayed for many yrs, but I have had several new neighbors since I have lived here, and doesn’t seem to be targeting the same type of resident. I can often hear people coming in late at night (used to never hear the neighbors) and almost daily I have to pick up cigarette butts from my yard, and I don’t smoke, and peoples dogs bark almost everytime I walk outside or past some apartments even with the doors closed. Others must have complained about this because we have gotten letters about it before.
Things I like about the apartment
pool is nice, lots of shade in hot summer months.
The grounds are beautiful (used to be a ranch or something.
Apartments are pretty large and open, but I’m not really sure if I would say luxury (that term seems to be used liberally here in Austin.

I lived here for 19 months since I moved to Austin and all I can say is this complex has the most amazing staff that every facility management company could have.
The place is very fancy, the floor plans are huge for an apartment, most of them are upgraded and if I have to say what I like most it would be the location, you can get everywhere easy and quickly except downtown which is 10 minutes away. (bazinga!)
I just moved to a house but this was my first place in the States so this apartments was an excellent decision.
Thanks