Old Navy

What a mess! This store looks like a surplus store or second hand shop. Clothes are everywhere in piles and crowded on racks pell-​mell.

The whole store is disgusting trash clothes all over the place the manager obviously doesn’t care at all on how the store looks very very poor management
DO NOT COME TO THIS STORE
There literally is clothes all over the place can’t even walk in there

Cashiers are not very attentive… sometimes that works out in your favor (i.e. they remove security tags and forget to ring the items up before placing it to the end so you end up with free stuff) and other times it will cost you (they don’t like applying coupons cause it slows down the line so they will say a certain coupon is not applicable to your transaction).
Important note… if you have a coupon you want to use… Present the coupon and say «I would like to use this coupon today» which forces the cashier to read the actual coupon and apply their intelligence.
The reason being is that most people will phrase it as a passive question «Can I use this coupon?» which quickly prompts a response from the cashier «oh that I believe that is only for [insert color] tag sale items». The cashier won’t evaluate the coupon (especially if there is a line behind you) and you’ll realize later that the coupon was indeed redeemable for your purchase. This has happened multiple times to me at this location before I changed my verbage.
Prices are excellent and inventory is plentiful. Customer service is hit-​or-​miss. Most times its a hit ^^

Their clearance rack was a little crazy for me. One of those racks that so hectic and has so much going on that you can’t even flip through the clothes.
I found a couple of steals which are always my favorite! They are transitioning from summer to fall so they have a lot of 10%, 20%, 40% Signs hanging up throughout the store.
When old navy is having a sale, they are REALLY having a sale! Just waiting on those flannels!!!
The lady checking us out signed me up for the email list and gave us two coupons which was super nice of her.
Good location. Old navy is just one of those stores. Sometimes you win, sometimes you lose. You can always try again the next week when they put out new things :)

Who doesn’t like an Old Navy Clothing store? I went straight back to their women’s clearance and it was extra 30% off on clearance so SCORE! I love their styles and sales. I’m an Old Navy gal through and through. It’s comfortable affordable clothes. I got a pair of jean shorts for only $ 9.99 then 30% of that price so that was even nicer. It’s a nice store with a friendly helpful staff.

Bored at lunch time, I wandered in here for the first time in a while. It will probably be even longer before I return. I used to buy pants here, and I tried on a few pairs similar to what I used to get. They were tight, uncomfortable, and felt cheaply made. For kids, it might make sense to shop here, but I prefer clothes that will last.

So I have purchased clothes, primarily jeans and belts, from Old Navy for over a decade. (Seriously, I’m almost ashamed of how many styles of jeans I used to like that are no longer offered.) And it has been noticeable over the last few years that the quality and durability of their clothes have taken a severe nose-​dive. But to be able to spend $ 30 on a pair of jeans or $ 15 on a belt and get a year or so of wear has been a fair trade-​off to make.
After my experience of the last few days, I will never shop at an Old Navy store again. In mid-​February I went to the Gateway location to pick up two new pairs of jeans and a new belt. The jeans went into my regular laundry rotation, which means that between other jeans, shorts, slacks, Dockers, etc, they have likely been worn and gently washed between four and six times from that date until Monday 5/​4, when everything went wrong.
I was returning from a weekend trip, and a family member was picking my wife and I up from the airport. I loaded our bags into the trunk, shut my wife’s door, and got into the passenger’s seat. As I did, I heard the unmistakeable sound of ripping fabric. Sure enough, an approximately six to eight inch tear had appeared in my almost-​new jeans, starting along the inseam and continuing on up to near the zipper. I was disappointed, but not too worried. In the past I’ve had a couple of items of questionable quality from Old Navy (or more questionable than is to be expected from them) — a pair of jeans with a seam that started unraveling after one wash, and a belt whose «leather» started separating into many different layers after just a couple of weeks — and each time the stores where the items were purchased have been willing to make it right. I incorrectly assumed that would be the case here.
So fast forward a couple of days later (after the post-​vacation hustle has settled back into normal routine), and I call the Gateway location to inquire about exchanging the jeans for a fresh pair. The phone was answered by one of their workers (whom I won’t name here, as he was likely just acting as instructed and seemed friendly and willing to try to help). I explained the situation, what had happened, and what I was looking for. He placed me on hold for a while, after which I spoke with someone identified as the store manager (but who never identified themselves by name). Again I explained the story, advised that I didn’t have the receipt but that I did have a copy of the charge from my debit card records which also identified the store from which the jeans were purchased, and asked if I could exchange what was obviously a sub-​standard and shoddily-​constructed pair of jeans. To which I was flatly told no. I was told that the item was «just on the edge of the acceptable timeframe» and then that they wouldn’t be accepted because «[they] would just have to throw the jeans away, because [they] couldn’t resell them». A little incredulous, I asked them if they thought it was right that a pair of their jeans shouldn’t even last a full three months, especially when they weren’t even worn once a week. No answer was forthcoming, so I followed up by asking whether this meant that I was stuck with an obviously defective piece of merchandise that they refused to make right. I quickly received an affirmative answer this time.
So, I advised the store manager that I would never again purchase anything from Old Navy — and I will stick to that. I would rather spend more money somewhere else, even if it is less convenient, that give these folks another dime, particularly when the quality of their clothes has sunk so low. That might be an acceptable life span for children’s clothes, as they grow quickly and dish out a lot of wear-​and-​tear on their clothes — but for an adult, especially one who handles their clothes gently, this is completely unacceptable. And their customer service, at least at the Gateway store, emphatically sucks.

Shocked to walk in with a friend and find a substantial amount of yoga pants that were slinky and half the price of Academy.
Epiphany, not of the Ancient Greek kind.

Clothing stores like Old Navy are hit or miss. Lately Old Navy has been quite the hit for me.
Employees here are super helpful. I found a shirt that was in the wrong spot and they found the right size for me when I asked.
They have great sales and I have managed to leave the store with a decent amount of items (5 – 6) for under $ 75 or so. That’s pretty good.
I’d never shop here without a sale or coupon just because I’m always looking for a good deal but that’s pretty easy to do here since they always have sales.
Download shopkick and you can get points just for walking in here as well as purchases if you connect your cc and the points can go towards gift cards for more shopping!

Well, here is another place I frequent that i just never thought about reviewing. This is my main location when I physically come into the store. I do prefer online; however, sometime they have great deal in store. The staff are always pleasant. Everything has always been clean and well kept. The location is convenient for me as it is close to my job, so running in here from time to time to grab clothes is perfect.
I will admit; though, I do come here 95% of the time for my children’s clothing, not mine. Their clothing is durable and withstands little hellfires, if you know what I mean?! They always have the latest style available, and, believe it or not, they keep in line with what kids wear these days. although Im not a fan of fashion. I try to half way keep up. :)
There really isn’t much to say about ON. Good clothes, good service, clean store. I shop here, I like it. I prefer it over many others… especially with clearance and «specials»!

I am a personal assistant and have gone to Old Navy for a long time to get clothes for my clients’ children. Today I went, picked out a great neon outfit that my boss’ child needs for school tomorrow and then went to check out. The lady in front of me was checking out until they asked for her ID. She had her husband’s card but they would not let her buy her items because the names weren’t the same. They said that she would have to come back with a matching ID. After watching this, I let the teller know that I was a personal assistant and my ID would not match the card I was using. She said that she could not let me buy my items. I then offered to call my client and let her speak to her. She refused and said she could hold it for my boss to pick up. I explained that the reason I was employed was because my boss does not have time. I also told her that I go to Old Navy all the time and I have never been asked for my ID. So today was officially my last day to ever go to Old Navy again. Ridiculous.

I’ve shopped here for years. The store is always clean, the bathroom even cleaner, and the shelves usually adequately stocked with merchandise. Because of this location’s popularity, I sometimes have trouble finding things in specific sizes, especially if said things are on sale.
Recently, I wanted to return some unworn clothing but noticed my receipt had expired. Since I was already there, I talked with the staff to see if anything could be done. The manager was very helpful and patiently worked with me to get store credit for the full amount paid. I was truly grateful as otherwise would have received only one-​tenth of the original amount due to markdowns (a potential loss of over $ 100, not insignificant!). Thanks, y’all.

This location always has more product available than the Cedar Park location, but parking here is crazy if you arrive during the middle of a weekend day. Never really crowded and always enough cashiers so you’re not waiting too long. Standard Old Navy clothes, good value for casual wear.

Beware if you want to do an exchange w/​o a receipt, even w/​the original tags still on. These jerks will only send you a credit in the mail, you cannot exchange for anything on the spot. Policies like these probably save them a fraction of a cent per transaction, but show a lack of interest in good customer service. I will be taking my business elsewhere.

Bathroom was a ⁷⁄₁₀

Do you know why I love Old Navy? Because I can put my ankle biter turning pre-​teen into great quality clothes without feeling like I have save for months for him to look ‘respectable’ and clean cut.
Yeah, I am a «mean mom» there will never be way oversized clothes, sagging around the waist, etc. in my house. If he wants to get a job and store that stuff in his locker at school that is another story. Now that I have gotten off track on fashion let’s return to my review shall we…
The staff was helpful and at times a little overly helpful –but when digging through folded jeans or cargo pants it’s nice to have a second set of eyes trying to find the right size.

I went to this Old Navy when they had a sale on polo shirts for $ 5.
I had never shopped at an Old Navy, so I thought I would check it out.
The first thing I noticed about the polos was the material was very thin and it felt cheap. But for $ 5, I decided to buy 4 polo shirts. I tried them on and they looked and fitted pretty good. However, after one wash, they shrunk big time and didn’t fit me anymore. They had shrunk so much, my belly button was showing. I ended up giving them to Goodwill.
Their clothes are inexpensive but are cheaply made.

Had lunch with one of my super shopper friends today and she told me about the sale at Old Navy. Tees are on sale for $ 7.00 and if you get an Old Navy/​Banana Republic/​Gap credit card they knock off 30% more.
After lunch, I stopped in at Old Navy to see the selection of mark downs. Bright colors and stripes. Long sleeves and short. I purchased 6 tops and spent $ 30.00 plus tax. Most of my tops are long sleeved and all of them can be worn under a sweater or hoodie. One top was a black stretchy tank that had colorful faux jewels across the bodice. It will be cute with a black or red jacket.
An added bonus is that if I want to take the Kid back through November 8^th, I can continue to get 30% off. Friday the coats go on sale at 50% off. They give you a tote filled with your purchases that you use for your next purchases. Hanging on the tote is a tag that says 10% off. I’m not sure where that discount fits in because at that point my head was spinning with too many numbers and discounts and I needed a calculator.
So about the credit card. I will pay it off immediately and never use it again – until the next sale.

Someone at Old Navy headquarters deserves a medal. I walked into Old Navy this weekend and was AMAZED at the clothing selection. I always thought of Old Navy as great place to get basics… khaki pants, white shirts, etc. This weekend I walked into this place and was floored by the difference in their selection. There stuff was fashionable, cheap, and I wanted it. I can’t remember the last time I spent 70 dollars at Old Navy. We walked away with some awesome clothing…
Give Old Navy another try… you won’t be disappointed.

This Old Navy used to be my favorite place to shop. Whenever someone needed something in a super small size, or a plus size, you had to go here, because nowhere in town would carry your size. (Or at least none of those clothes would end up looking relatively attractive, as most plus size clothing is of the stretch pants and tunic variety.) Another old perk of Old Navy… they used to have amazing clearance section. Amazing. 5 dollar shirts, old jeans, thrown in with out any organization, giving a new meaning to treasure hunting.
Now. All gone. Well mostly.
The jean selection has shrunken considerably. They will have the size you want, but not in the right leg length (one of the things old navy is usually good for is having pants in short, regular and long.) I searched for 20 minutes to find a size for me and my sister, and luckily found a pair I liked. The clearance section has also disintegrated. Now they have very carefully organized sections of clothes they never should have created in the first place. (denim vests anyone?) And all of the clearance items are overpriced. Yes. I am mad at Old Navy, and I think back fondly to what it used to be like to shop there… :tear: