Mission Funeral Home-Serenity Chapel

Death is never easy to deal with. Death is something that surrounds us and is part of life. We are born into this world and we are brought into families. We make friends and we see our family members grow older. We all know that the day will come and we to will pass on.
The Villasenor Family has owned and operated Mission Funeral Homes since 1959. When looking for a place to have your services, Mission should be your choice. The staff is available ²⁴⁄₇ and they are very professional. Mission offers pre-​planning that can help you plan for the future so your family and friends will not have to worry about financial obligations when that time comes. My parents have done this not only for themselves but for us.
I have attended many funerals and have interacted with many funeral staff and seen many services. Each funeral home is different yet the same in many ways. What sets Mission Funeral home apart from the the rest is their staff.
They have always been professional and they always show compassion and empathy for the families they are helping get through a very sensitive time in their lives. Having buried a dear family member the staff was very helpful and treated us all with the utmost respect. With emotions running high and just wanting to say goodbye to our loved one, the experience of having to attend a funeral and make sure everything goes off without a hitch is very overwhelming for most.
Death will never be easy to deal with. Mission Funeral Home and their staff make is easier.
We live on forever through our loved one’s memories.

Anne, the funeral director, was very rude, uncompassionate and unfriendly. The only reason I didn’t rate 1 star is for the fact that the funeral was orderly and organized, and my grandpa looked great. Within the short day of my grandparent’s funeral, there were 4 isolated events of Anne being rude to family members… she actually made my dad, who is a pretty strong guy, Cry!!! She made him feel like crap because he made a mistake when putting my grandpa’s casket into the hearse… She was rude to my aunt, who is a sweet, God-​fearing woman, and my male cousin whose 24 years old… I noticed her being short with me, but I’m pretty thick-​skinned. In other words, Anne’s lack of compassion or empathy, does not discriminate. We have used this funeral home for 3 other members of my family. but the next one who passes away, I will see to it, that they will not have services at Mission Funeral Home.

My god son died Sunday night in a car wreck in Refurio county. It was an impossible moment. He was 14 and I had seen him just Friday afternoon. Hell, he texted me a couple of hours before he died. As a family, we were all devastated.
The father, my best friend, was trying desperately to get his son home. We called Mission at 1 in the morning and spoke with Rose De La Fuente. She was kind, empathetic and very professional. They told us that we would not be able to view his body until he was «cleaned up» and that the tiny mortuary in Refurio county didn’t even have refrigeration.
Rose not only coordinated a move to a better place in Victoria but managed to deal with two very distraught parents and their extended families. I cannot stress enough how professional and yet courteous these folks were.
If you’re ever in the position to need a funeral home (and I don’t wish that on anyone) — then I can think of no one better than Mission. A class act.