I waited almost an hour to see Dr Hicks, he came in and asked all the same questions his nurse had and offered no assistance. He said he was going to prescribe me something for my ear issue and when I showed up at my pharmacy, they told me nothing was called in. This was a horrible experience and I would never recommend Dr Hicks.
Mike D.
Place rating: 1 Chicago, IL
If anyone would like to join in a malpractice suit, please contact me. Circumstantial evidence has been found, but we need more proof.
Joe J.
Place rating: 1 Austin, TX
I went to Dr. Hicks to get a hearing test. I was really having a hard time hearing. They actually accused me of faking it and put it in my permanent medical records. I have never been so outraged in my entire life. If you want a quality E.N.T. doctor with a quality staff then stay away from these idiots! I wish I could give them zero stars!!!
L W.
Place rating: 4 Austin, TX
I went to Dr. Hicks after being referred by my GP for chronic tonsillitis and throat infections. After one look in my throat, Dr. Hicks suggested a full tonsillectomy. I asked him about the procedure and he was very forthcoming and informative. I went to the Austin Diagnostic Surgical Center off 360 for my procedure and the whole thing went very quickly and without a hitch. I never saw Dr. Hicks the day of my surgery though. The recovery was very rough, as expected, and Dr. Hicks’ associate Dr. Bryarly was on call through the weekend. I had more communication with him about recovery problems and he was very helpful and always returned our calls. I was admitted into the hospital on Day 3 for dehydration and extreme pain and Dr. Bryarly was there to check me in. Dr. HIcks did eventually show up to my room the next day and didn’t have much to say. He didn’t even look at my throat, which I thought was odd. He did however prescribe me some great pain relievers which helped the rest of my recovery to be far less traumatic. But as far as the surgery goes, I was out like a light before I even remember being in the operating room. The wounds were very clean and neat, so to speak. My uvula was not swollen a bit, this can be a problem from doctors banging around back there. My face wasn’t sore and my tongue felt untouched. I read a lot of stories about the horrible tongue pain(from the mouth clamps they use) and I had no issue. Based on videos I’ve watched and information I’ve read about tonsillectomies, Dr. HIcks did an excellent job of removing them. There was absolutely no post-op bleeding either. I would recommend both doctors at the ENT department of the ADC. Tonsillectomies are MUCH harder for adults and it won’t be a fun or easy ride, but I’m glad it’s over and I believe I was in good hands.