I too am very sad to see Dr. Goldsmith retire. I have been going to his office since I was a kid — it has probably been almost 20 years. He has been not only a great dentist, but a friend to the family. He always asks about my parents(also his patients) and always remembers what is going on in my life. Dr. Cook is also a wonderful dentist, but nobody can ever replace Dr. Goldsmith. He is the only dentist I have trusted for a long time and have gone to him, and him only, regardless of what my insurance says! I have never enjoyed going to the dentist, but find it so much more relaxing to know that I am in very good and able hands. I’m sure Dr. Cook will make my future experiences very comfortable, but there is just no way to compete with Brooks!
Mark L.
Place rating: 5 Austin, TX
Another reviewer posting this morning has inspired me to write a review of Dr. Goldsmith. For the better part of the past 13 years, Dr. Goldsmith has been my dentist. He has an old school way about him that shows good patient care over the quick factory style of some of the newer members to the profession. He is retiring after many decades of care in Austin(he once told me that as a boy, my house was on his paper route). Dr. Stephen Cook has been taking over his practice over the past few years, and I believe he is the right choice to fill Dr. Goldsmith’s shoes. The staff always seem very friendly and professional. I read horror stories about unprofessional staff at medical offices in Austin. You are unlikely to find that here.
W B.
Place rating: 5 Austin, TX
Dr. Goldsmith is hands down the best dentist ever, I’ve been seeing him for over 15 years. I’m really sad that he’s retiring, but he searched long and hard to find a replacement that he would trust for his patients, and that speaks a lot for him. Dr. Cook seems to be a good dentist as well, but I will still miss Dr. Goldsmith. As the other reviewer says, his office staff are all remarkable as well — he’s obviously a good person to work for, given that some of his staff have been working for him for almost as long as I’ve been going there. He’s just amazing — he called me at home, himself, on a Saturday evening to see if my *partner* was ok, after he had a dental emergency and needed some emergency help. He wasn’t even a regular patient of Dr. Goldsmith, Dr. Goldsmith is just that decent a person. And yes, my dental hmo doesn’t cover him, but the woman who handles billing is very adept at filing out of network claims and is excellent at estimating what they’ll pay so you don’t have any nasty surprises when it’s time to pay up. I think he is a good example of why private practices are still the best idea — I don’t want some insurance company dictating treatment to my dentist, or paying them so poorly they have to see patients back to back on a breakneck schedule in order to make ends meet. The only one that benefits from HMO’s is the HMO, in my experience. Where I come from, it was called a ‘protection racket’.