Extra Space Storage

Austin, United States

4.1

Closed now

13 reviews

Accepts Credit Cards

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Telephone:
+1 512-219-9130
Website:
www.extraspace.com
Address:
6512 McNeil Dr, Austin, TX, 78729
Nearby public transportation stops & stations:
3.1 miMCC Campus
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 9:30 am – 6:00 pm
Closed now
Local time (Austin) 04:32 Friday, 30 May 2025

Business hours

Monday 9:30 am – 6:00 pm
Tuesday 9:30 am – 6:00 pm
Wednesday 9:30 am – 6:00 pm
Thursday 9:30 am – 6:00 pm
Friday 9:30 am – 6:00 pm
Saturday 9:00 am – 5:30 pm
Sunday –

Description

Specialties

Self storage location with more than 850 units. Security benefits including video surveillance and gated entry with personal access 24⁄7. Call today to speak to our on-​site manager!

History

Established in 1977.

Extra Space Storage is the second largest self-​storage operator in the U.S. with over 1,300 properties across the country. We specialize in providing self storage units for residential storage and business storage, both provided with the best customer service in the industry. Customer service has made Extra Space Storage a leader in the self storage industry over 38 years.

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Nearby

Near this location:
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6508 McNeil Dr
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13 reviews of Extra Space Storage

No registration required
Place rating: 5
Houston, TX
Couldn’t be more pleased, Nicole went of her way to help me. Location is super clean. I’m very happy I chose these guys.
Place rating: 5
Austin, TX
I was really surprised how easy it was to get setup. Mary is awesome. The cost was great, all information was clear, they even sold me a lock and had supplies. Everything looked clean and wall taken care of and safe.
Place rating: 5
Austin, TX
Quick and easy. Pleasant service and accommodating to my needs. When I arrived from DC, I realized I needed a smaller unit, it was changed without fuzz or extra fees.
Teresa
Place rating: 5
Austin, TX
Great service. Staff friendly. The property is well maintained. The price of storage unit very affordable. .I would highly recommend it.
Nonna Beth
Place rating: 4
San Tan Valley, AZ
Mary made the process of getting set up with a storage unit quick and painless. After driving a 26 foot truck with trailer for over 6 hours, the last thing I wanted or needed was complication with arranging storage. Everything was seamless and we were able to quickly unload the truck into the unit and move on.
Place rating: 5
Austin, TX
The manager, Mary made signing up quick and easy. She was able to answer all my questions and concerns. Mary even showed me my unit on a drizzly, cold day. I feel like my items are in good hands.
Place rating: 1
Round Rock, TX
The absolute worst. Fell behind because of health and work issues. Tried to work payment out with them and they refused. They just tacked on more charges.
Said their system does not take partial payment. Now my stuff will be gone after months of trying to work with them. Next stop will be BBB
Place rating: 1
Austin, TX
If you want your insurance rates raised while you have your stuff here, and dont want customer service to call you back, this is the place for you.
Place rating: 5
Austin, TX
After striking out with multiple self storage places in my area, I came to Nina at Extra Space Storage. She is so kind, friendly, and has the greatest customer service skills I’ve seen in a while. She worked with my family this past week and helped to make a really difficult, stressful situation so much easier and manageable. She gave us great advice, answered all of my questions, and played such a vital role in the move. I would definitely recommend Extra Space Storage, and definitely tell them to go see Nina.
Place rating: 5
Austin, TX
Used several storage places in my life, best it gets for customer service, cleanliness of units and price point. Is a little North of Austin, but for what you get worth the extra 2 – 3 miles from other storage units.
Nina Wheless, store manager is fantastic, direct, clear and precise. Kept finding me better units the closer it got to my moving day and in the end saved me a smaller unit right by the access door that I literally backed the truck up to and unloaded.
Great place, efficient and would use again.
Place rating: 2
Austin, TX
I haven’t used Extra Space, but called their ‘new customer’ line to get a rate for a unit. While the man I spoke to was very nice and checked a couple of different properties to try to get me a lower rate, I felt like he was REALLY pushing me to reserve the space. I absolutely hate being sold to — I come away feeling sick to my stomach. I feel bad giving a negative review because I’m sure he is told to push for the sell, and I’m sure they run a lovely business, but the fact that I was pushed so hard completely turned me off. In fact, I JUST received a voicemail from them, 5 minutes after I got off the phone with the first guy and told him I wasn’t interested. I will be going somewhere else.
Place rating: 5
Austin, TX
I looked on Unilocal for storage places around Austin because I needed to store my belongings away until I could move into my new apartment.
I’ve never used a storage center before so I was picky.
The Extra Space Storage on McNeil is great and I will use them again if I ever have to.
Staff is VERY nice and helpful.
Price was reasonable, they have different specials so prices vary.
The Site is safe, clean, and quiet.
Use Extra Space Storage! 5 stars.
Place rating: 5
Jacksonville, FL
Several months ago, while I was still in California, and had picked Austin for my destination. I needed to ship all my belonging out prior to my leaving there. So I called around, in the blind I might add, asking if any storage companies could or would accept my UPS shipments, and store them away, without me being there?
Finally, I happened on this company and it’s resident manager named Sandy. I can’t express what a pleasant experience it was dealing with what turned out to be more than a complicated ordeal.
If anyone needs to rent a storage unit, and this location is not too far away, you will find the essence of quality customer service with Sandy.
Thanx for your help Sandy