Incredible customer service, sent my mother a massage gift card to celebrate her birthday. They know how to keep their customers. LOVE David Yurman Austin!
Renee E.
Place rating: 5 Austin, TX
Me and my(now) husband got my engagement ring and wedding bands here. The staff could not have been nicer! They are so kind, attentive and accommodating– it’s unbelievable. We mostly dealt with a woman named Le who is incredible. She was so personal, invested in our story, and in us being satisfied. They even helped me refurbish an older piece and they always offer to polish my Yurman’s’! My experience there with Le and really everyone i encountered was top notch!!! Very Very happy customer here.
Bike S.
Place rating: 5 Austin, TX
Top notch customer service. Elaine had my jewelry gift wrapped and ready to go in no time and was extremely friendly.
Brad D.
Place rating: 4 Round Rock, TX
The jewelry is very nicely designed but the issue I have with the store is that they do not have a full refund policy. My wife changed her mind(after making a purchase the night before) and called to to see what the return policy was and they mentioned only exchange and store credit. Just something to aware of… friendly staff.
Lauren B.
Place rating: 5 New York, NY
Walking by a David Yurman store, I find myself slowing down & dreaming about all the gorgeous jewels staring at me through the window. :DROOL: Recently, I purchased a cable bracelet and my sister got a ring. She needed it re-sized so we went into this store and they had it sent to get done free of charge(first re-size is free). I went in today with a friend to pick up the resized ring & was greeted by the nicest person behind the counter. His name was Alex Tran & he asked if I’d like something to drink and my bracelet polished(free?! well OFCOURSE I said yes)… then he helped my friend choose out a ring she had been eyeing on the website. I left the store without buying anything because this girl can’t afford any diamonds at the moment but if you plan to buy some nice jewels(hint hint to all you men out there buying for your honey-boo), head straight to David Yurman and make sure to have Alex assist you!