Courtyard Austin North/Parmer Lane

THe hotel is nice enough.
The room had a cigarette smoke smell when I walked in… I almost walked out but I was so tired and I only needed to be there for a few hours.
The bed was hard as a rock.

Great hotel!
Location
Price
Service
Cleanliness
Will definitely stay here again when in the area! Thanks Marriott!

Great Customer Service! The hotel is in a good location and offers great amenities. I enjoy staying here for business and pleasure. My room was very clean and the staff was helpful.

I came down from Houston with my family for Memorial Day weekend. This hotel was right across the bridge from where my brother lives. It was less than ten miles. We should have looked around before stepping foot in this place.
Once you pay for your rooms, don’t expect a complimentary breakfast on the side. There is an area called the Market to buy snacks on the left side before you get to the front desk.
There is no complimentary breakfast or anything worth a free meal here. It is a bistro on the right side when you enter towards the front. The desk personnel will tell you the time when it opens. so you could assume. everything at the bistro has a price to it.
The only free thing here was complimentary water and coffee from Starbucks.
The inside was beautiful. It had a laid out concept. It looked different from a plain hotel. There is a business area. The rooms were nice looking too.
But the beds were hard, not soft. You expect to pay for a hotel and get soft beds. yeah right. Also you expect to pay for a night stay with a complimentary breakfast too. well this is not the place.
This hotel is all around money filled. My family will not be back!

As others have stated, one of the best hotels in that area. My overall experience was good, I stayed there for 3 nights and had minimal complaints. The room was clean and the staff was helpful. However, If you are looking forward to a relaxing bath then forget about it! There was no tub.

I’ve been in Austin on a business trip since 6÷2÷15. Since then, I’ve stayed in 3 other hotels, Courtyard being the 4^th. I must say that this hotel was by far the best one! I wasn’t having luck with the other hotels because they were just disgusting. Unfortunately, the area I had business in wasn’t the best area and each hotel I checked into I had a major problem with.
Anyway, Courtyard was clean, spacious, beautiful, the service was awesome. They serve Starbucks! It’s totally true, you definitely get what you pay for. Although, this place was only like $ 20 more a night than one of the other hotels I stayed in. I really wish I could have stayed there the entire time.
I would highly suggest this hotel anytime you visit Austin University area, 6^th street or downtown. Totally worth it.

Normally this place is fine, but this visit had two issues which turned my opinion. First was rodent scratching noise in wall each night. Room 131 shares a wall with adjacent mechanical room. I brought to management attention. I hope they set a trap and get the rodent out of the wall. Second was a nasty large roach on my bath floor in middle of night. I squashed and took a photo. Room 131 is near the kitchen/​café so this is gross. I hope they have pest control plan.

very nice place to stay, love the décor. Clean, comfy lobby.

I can’t recommend this place. There are too many negatives.
The plusses are the kind and helpful staff and the great free breakfast at the Bistro downstairs. There are also some interesting amenities like flavor-​infused water in a large samovar in the lobby, with different tastes from strawberry to cucumber to pineapple, and a fire pit on the back patio.
The minuses are legion.
— Walls are thin, so we heard every word of the guy talking on the phone late at night on one side, and the people on the other side whose small child repeatedly chanted nonsense at the top of its lungs, which the parents apparently didn’t care about curbing. (On the subject of noise, people in the lobby/​seating area on the first floor are uniformly loud.)
— Smashy, uncomfortable pillows. My neck was twisted every morning when I woke up.
— One of the lights didn’t work (in a room with already dim lighting).
— The bathroom has so many bad points that I can’t even begin to describe it. First, there are no bathroom cups, so you have to poach either from the coffee cups or cocktail glasses in the other room. The shower has no hook etc. for a wash cloth, just the vertical grab bar beside the faucet handle. You’ll need that bar too, because there isn’t any texture on the stone floor to keep you from slipping… especially when you’re trying to shave your legs standing up: there’s no tub, and no bench or seat to sit on. (Presumably designed — poorly — by a man who isn’t attuned to these necessities.)
The place is clean, and it’s cheaper than the hotels closer into town, but that’s about all it has going for it, aside from the polite staff. I stayed at the Hyatt nearby when we came to town before, and would pick that place, or probably most anything else comparable, than select this hotel again.

Nice location. Comfortable beds. Would not move us to a room that was not next to the ice machine and washer and dryer which kept us up. There was no accommodation available to rectify the problem. I would not recommend staying at this location. But Grace at the front desk was the exception. She took care of us.

Very friendly helpful staff. Very clean property & room. Also it’s very close to lots of restaurants and other conveniences.

It’s a Marriott property so you know you’re getting a certain level of comfort and staff training. Bed was a little hard but overall a comfy room. Close to the interstate but not very close to downtown Austin (but then again that’s probably why it was considerably cheaper).

It’s OK. I probably won’t stay here again. The price was right (we used a Marriott free night certificate) and the location is OK.
This is clearly an older building that has been renovated. They did not replace the windows or soundproof the walls at all. There also appears to be a light fixture in the bathroom not connected to anything, which is weird.
The bed was not a standard Marriott bed, which I HATE. The bed is half the reason I stay at Marriott properties! The bed was hard and the pillows were low quality and old.
The water pressure made me want to cry… because I would have gotten more pressure from my tears than that shower offered. And only one itsy bitsy tiny shelf to put my stuff on in the shower — I love walk-​in showers, but you HAVE to put some shelves in them!
I give it three stars because the price reflects these things. The staff was über friendly and helpful, the lobby is comfortable, and the outdoor seating is really nice (including fire pit). Still… I won’t stay here again. There are better properties in the Austin.

So let me start by saying my bf and I took a last minute trip to Austin during SXSW and everything was either booked or crazy expensive. We decided what the heck lets put a bid of $ 100 on Priceline and what we get is what we get. Turned out pretty well bc we got a room here that normally went for $ 180 a night. This place is pretty new. The lobby was really nice with a full service café including Starbucks until 10pm. The room was beautiful with a fridge and microwave. The front desk service was impeccable. Although we weren’t in downtown Austin, we were tops 10 min Down I35 without paying an arm and a leg.

Let me first start out by saying this hotel has some brilliant staff and management that is reflected in the customer’s experience.
I was staying in Austin for the first time and I wanted to book room at a hotel that was newer and more modern, yet at an affordable budget. The hotel itself is located only about 20 minutes from downtown Austin and had many great restaurants within a short distance. The hotel staff made check-​in and check-​out a breeze and I couldn’t have been happier with the modern rooms with updated bedding and furniture. They have a nice restaurant located in the lobby where you can get a quick bite to eat for late check-​ins and early mornings.
Besides all of the above things I have mentioned about the hotel, there is one thing in particular that made my stay exceptional. I was in a rush to check-​out because I had to return my rental car to the airport before a specific time and I accidently left a jacket in my room’s closet. I called up the hotel’s front desk from the airport explaining the situation and how I was flying to another destination for business where I would definitely need my jacket. They quickly located my lost jacket and the manager offered to bring it to me so I would have it on my next leg of my trip. That to me is the definition of going above and beyond to satisfy a customer and that is why I am recommending this hotel to you. Stay here if you want an affordable modern hotel with service from hotel staff and management that is truly above and beyond the average hotel.

I have stayed here a few times over the years. I have always found the hotel and rooms to be clean and neat. I love the décor of the hotel and the indoor pool is a nice + during the winter months. Very friendly front desk staff, great prices and a decent breakfast buffet is included with the room. Sure you can stay at fancier hotels but you will pay more.
All in all a great value for the money. On my last visit they were replacing a section of carpet in the lobby area late at night but they had it finished before breakfast the next day.

We got off the elevator on the 7^th floor and it smelled like mold, like muggy nasty bacteria and funk. We shrugged and continued down the long corridor to our room at the very end of the hall.
The room smelled even worse, the windows don’t open, and it was so dark and old looking. The sink was separate from the toilet and shower. The bathroom was so small I almost couldn’t close the door (I’m 5ft tall). I opened the door, turned the air on full blast and turned on the vent in the bathroom. It only helped for that moment. The smell of sewage was emerging from somewhere in the bathroom. The room was right next to the freeway and it sounded like we were standing in front of traffic. No double pane windows to block the noise? We called down and asked for another room.
The next room had a larger bathroom, but the ventilation still sucked. It was an adjoining room and I could hear the people next door very clearly. I travel pretty frequently and have never had a problem with hearing people through adjoining doors.
I found a dirty hair tie sitting in the middle of the floor.
Housekeeping starts early and they don’t care if you’re still sleeping. They yell to each other from room to room and bang their vacuums up against your door. Every morning I could hear them talking, yelling, moving around. This is also something I haven’t experienced before in my travels.
The front desk was very nice, but unfortunately that doesn’t carry through my experience here.
The hotel is near some garbage restaurants, but other than that you’ll definitely need a car to get around. A couple of miles to anything decent and about 6mi to downtown. I overheard several different groups of people waiting for a taxi between 30−50mins.
Parking and wifi are complimentary.

I’ve stayed at many a marriotts and have been known to opt for the courtyard rather than indepndently oqned «quaint» establishments. I stayed at the Courtyard during my interviews prior to moving to Austin and couldnt have been more satisfied.
The place is clean, well maintained, well air-​conditioned and the staff are genuinely kind and helpful. Champions food isnt anythign to write home about, but does the trick if you’re hungry and only in ATX for the evening. They have a full breakfast buffet in the am equipped with cereals, muffins, eggs, make your own omelletes, waffles, etc. My parents now stay here any time they come visit.
Also, the courtywar dis conveniently located near ALL downtown hot spot attractions. If you’re going to be in the area, book this one. It’s got the necessities and ammentieis down pat!

I am a Marriott Girl. I love my Marriott Points, but not always the hotels… THis time I picked a newer looking Courtyard to try it out.
I walk into a clean lobby with a set up to my right similar to a small restaraunt… they serve breakfast there and then have dinner service with a pretty decent bar selection…
After check in (very friendly) I notice the interactive billboard which is awesome… find a good place to eat!.. behind the billboard is some more seating and a little buisness area with two computers you can use in a jam (i always have my laptop on me, but use these if I am in the lobby waiting for someone and need to look up something).
Outside the back is a little fire pit area… Great indoor Pool, and fitness center.
The rooms have been updated with flat screen TVs (many Marriots are lacking) and are comfortable, clean, and just makes me feel at ease…
Our of the Courtyard’s I have visited, this was one of the best for Marriot so far… Cant’ wait for them to update all their hotels…
I booked the travel for my team (5 of us) and they all had positive things to say about the hotel as well…
Free Internet is always a plus…
Will be here again…

BF and I were on our way down to ACL this past weekend with no hotel in store for Friday night. We knew we would find the best luck with the ‘burbs, so as we pulled into Round Rock, Pflugerville, etc we started scouting for a hotel off 35.
After several pull offs and on’s back on the highway because we missed what we were looking for, we saw this Courtyard. «Honey! Exit! Exit now!» as I screamed at him.
I was immediately impressed with the well-​lit parking lot and clean exterior — I could tell the building was relatively new. The friendly and helpful front desk clerk got us in a room for $ 109…sweet deal. In fact, I almost wish we would have canceled our Sat night room downtown and just stayed here.
The room was VERY clean and well laid-​out, complete with a walk-​in glass shower! That sold me right there. The bed was pretty comfortable and the linens were soft and fresh.
The next morning we went downstairs to eat in their new «reimagined» lobby — they had a quick breakfast/​sandwich counter complete with Starbucks coffee. I had a yogurt/​granola parfait and latte, and BF had a fresh-​made egg and ham sammich on ciabatta with breakfast potatoes. Not bad for a quick breakfast!
I had trouble printing our ACL tickets on the lobby computer, so the front desk girl offered up her personal deskspace and PC in the back office for me to use. I was shocked! I can’t imagine another hotel just letting you wonder around in the back by yourself to try and print out some tickets.
We will most DEFINITELY stay here again. In fact, I’m considering emailing corporate and applauding the staff and cleanliness of the hotel… it was just that awesome.