Cooke’s Automotive

Took my truck hood on the same day as the estimate. He finished the painting a few hours early the next day. I don’t know how but it blends so well that you can’t tell on my 2006 truck. No worries in bringing your car here.

Friendly staff, great environment, and efficient job done on my car in a timely manner.

These guys are just great! You can tell that this shop has been here for ages… which is a good sign. They are very upfront with you and don’t try to sell you stuff you don’t need.
Recently, my car wouldn’t start and I was way too far from my regular mechanic to have it towed there… so I took it to Cooke’s who got me fixed up quickly.

This place is reliable and honest. Sometimes they are booked up and take awhile to finish with your car. I am happy to be patient as long as I am getting my money’s worth.

Cooke’s was very thorough in their estimate and plan to fix my car and they fixed it perfectly. They were on schedule and took care of me and my car in the most professional way.
I had had a repair estimate made at a body shop recommended by the Honda dealer before coming to Cooke’s. I found Cooke’s estimate to be more comprehensive, and the estimator better anticipated potential issues that they might need to account for in the repair.
Cooke’s is in the preferred network for State Farm Insurance. I would highly recommend them for any body work.

Cooke’s is superb. Anyone knows how hard it is to find a great mechanic. Look no further. This shop has repaired my BMW x5 a couple of times, and two of my LandCruisers and each visit is as clean cut as you can imagine. Gene gets it done. Period. Very reasonable and professional shop that I will be loyal to and so should you.

I started with an oil change based on the reviews, but I’ll be back for whatever else I need.
The service was excellent… they were ready for me when I arrived, friendly, did what I asked, didn’t abuse their mechanical knowledge to submit me to upsell hell, and the car was ready when it was supposed to be.
Mechanics of the world, it’s that simple… treat us right and we’ll be loyal to your shop till the end. Start abusing our trust and trying to upsell us on things we don’t really need, and you’ll be forced to always find new victims.
I know reviewers have said that customers can always say no, but we don’t want to say no if we really need something, and it’s frustrating to sit there and try to determine if the person is being honest. Why should dishonesty be tolerated when we have choices (and Unilocal)? Me, I’ll keep voting with my dollars.

These guys are the absolute best. We just moved from Florida and had been having a problem with our Jeep Liberty that my previous mechanic had not been able to fix (after spending over $ 400). Cooke’s identified the problem quickly and had my car back to me working perfectly. Very fair price and exceptional service. Rosemary even drove me home after I dropped it off! Cooke’s is definitely the place to go.

My car was sitting at another repair shop in need of new glass in the driver’s side door and wanted $ 550. I called Cooke’s for a second opinion and they recommended a mobile glass repair service to me saving $ 300. They were very helpful and steered me in the right direction for the right price.

I love Cooke’s! I had the privilege of teaching the owner’s daughter a few years ago, so when my car died on me I figured I would give them a shot. Unfortunately, the problem wasn’t fixed on the first try, but their reaction only made me love them more. I took my car back and Gene simply said, «We’ll get it fixed,» and didn’t charge me for visit. I have never experienced a car shop that stands behind its work and its customers the way Cooke’s does.

This update is overdue.
A car is a mechanical thing. Stuff can go wrong with repairs, and it did. However, with any retail business, it’s important how the matter is handled, and Cooke’s came through… again!
No excuses, no whinin’, nothing but «We’ll fix it.» The Shop Manager handled it himself. Mrs. Cooke road tested my car herself. (So much that she decided she really likes Cooper’s.)
While it was in the shop the second time, I had them replace the leaking radiator… somewhat as a sign of good faith. These are good people.
A car is a mechanical thing. It needs maintenance and repair. I trust Cooke’s. Period.

I’m from the Midwest and this is a Midwest shop… family run, honest, reasonable, and good at what they do… I can trust them! After 16 + years and 8 + cars I’ll go to no other.

I got a flat tire and since I was reasonably close I drove into Lamb’s near 2222 and 620. I patiently waited in line for 15 minutes while the front desk person filled out paperwork on another customer. I was never greeted during this time. I explained that I had a flat tire and they told me it would be FOUR HOURS to fix it – a simple nail in the tire and 4 workers on the other side of the window were just hanging out and chatting the whole time. Given the four hour wait time I asked the check-​in employee if i could step outside and give my friend a quick call. I nicely asked if I could keep my place in line if someone else came in during the one minute call. There was one person sitting in the lobby and nobody waiting to check in and the Lamb’s employee said NO he wouldn’t hold my place in line! For a one minute phone call. He was also incredibly rude and condescending.
Despite the fact my tire was flat I decided I would NOT under any circumstances give them my business. I drove on my flat down to Cooke’s Automotive where they were incredibly nice and had my tire fixed within 10 minutes. I will never again give my business to ANY Lambs given my experience. Cooke’s is only less than a mile away. Give them your business instead!

We a big fans of this shop. There customer service is outstanding, their pricing, cost and charges for time are fair and honest. Gene is patient and sets expectations for a job well done. They have ever done research to find specific products that they did not carry. I will continue to refer business and take our vehicles for both repairs and body work to Cooke’s!

Another great job done by Cooke’s. I recommeded the shop to my neighbor; told her to go see Gene. Apparently another shop had dignosed the issue and Cooke’s said it was something elese; fortunately something smaller and less expensive. I am very happythey took such good care of my friend and made me look good. That’s 2 lifelong customers you have now!

Cooke’s has handled many types of repairs on our family vehicles. Gene is friendly and up front about costs and time lengths. They’re are very accommodating for their customers. Their customer service has made me a long time customer.