Computer Support Buddy

Specialties

Computer support and advice for those who did not grow up using computers

Historically, options for computer support involved tapping a tech-​savvy relative or friend, paying up to $ 100 an hour for professional help or getting mired in an automated or outsourced corporate support line. Computer Support Buddy can help with questions ranging from printing files to finding the best online travel deals.

Our Buddy Support Plan includes:

— Direct access to a Support Buddy to answer questions, fix problems and provide advice.

— The ability to work with the same Support Buddy each time you call.

— Genuine customer service — no automated phone menus, no technical jargon, and no outsourcing.

— Screen-​sharing technology, which allows us to see your computer screen and answer questions more quickly.

— A sense of security knowing that computer help is available.

We also offer Gift Certificates for those who typically play the family IT guy and need a break.