COBB Tuning

This is a review for customer service. JRod the legend in his own mind should go back to cleaning the shop. Total a hole that thinks he is cool. JRod should pedal his greasy AZZ back to school and learn respect for others! I will never buy from this place again or ever refer others either. Arron was awesome and corrected all of JRods short comings. Moral of the story is one bad apple can ruin the whole bunch. Arron took care of me 100% if you call in support DO NOT talk to Jrod!

Just have to put my two cents in for COBB. They’ve got awesome products, many of which are on my car, and awesome support. Haven’t yet felt the need to go full force with a pro tune yet, but if I ever do, I know where to go!

My husband called with a couple of questions and the guy was very polite and helpful.

I purchased a vehicle that had been Cobb tuned by the previous owner. Curious about what refinements had been performed, I called Cobb and received excellent customer support and advice about my Subaru and it’s tuning history. Customer service like this goes a long way in my book.

Bought a shift knob for my WRX here. Ordered online. Shipped same day and since I’m in Austin i received it the next day. Pretty awesome to have them close by!
I would buy from them again.

So i just received the best customer service I have experienced in a long time. I will leave out some details to avoid obligating Cobb to certain things. So lets start with this. I ordered an Accessport on the 2^nd of may. Received my military discount and decided to route the savings toward shipping speeds with Next day air to Hawaii. When I ordered they were back ordered so it shipped monday. When I looked at my tracking information it stated it was sent ground. I left a voicemail on their customer service line asking for a call-​back, but stated I was in Hawaii and not to call to early. Next day I called back after I had awaken. Eric I believe was the rep. He answered and happened to have already read my email and had solutions lined up for me. First great thing was another was immediately shipped out next day air while the original was reversed and canceled. In addition he managed to help a buddy out that also ordered a AP. Lets just say there will be 2 super happy customers tomorrow. THANKS

COBB is an automotive tuner that specializes in upgrades for turbocharged imports.
Their 1^st Thursday events are laid back, well attended, and diverse. And hey, there’s free food.
Best of all, the employees walk their talk; you’ll find them at Harris Hill, CoTA, and your local autocross. The business and 1^st Thursday are both biased towards Subaru, but hey, that’s how they got their start.
For the .2% of you that are in desperate need of extracting the most power out of your car before the next track day, give COBB a call, they’re good people.

This is Cobb’s headquarters – a primarily R&D office full of genuinely cool people. They may not work on customers’ cars here, but they still have a First Thursday, which is one of the best car nerd meets in town. They’re always on the first Thursday of every month, and they’re somewhat of an open house/​meet-​and-​greet type event. Best of all, it’s a lovely diverse crowd that brings everything from hellaflush to hellafunctional (with more of the latter!). It’s not rare to see at least one or two actual race cars out in the parking lot for First Thursday. Me gusta. There’s also free food and giveaways as well.
If Cobb made anything for my car (their focus is primarily on turbocharged imports) and I felt like being un-​lazy and actually modifying it, I’d buy their stuff in a heartbeat. I’ve been impressed by the way the engineers take feedback not just from what comes in to them, but what’s said out on forums and in other venues about bugs that need to be fixed or features people would like to see. I got to drive a friend’s Evo X that’s had plenty of Cobb mods done to it, and «wheeeeeee.» Yeah, that’s about all I could say in between giggles.
Many of the Cobb guys track and autocross their cars, too, so if you don’t meet them at their office, you might meet them at the track. I can say the same about a large number of the guys who show up to their First Thursday nights as well. Best of all, it’s a very friendly crowd. If you’d like to play with your car and have questions about driving events or performance mods, this is one of the best places to meet people, get advice, and find fun things to do.

So many places I frequent with no reviews! This must be rectified.
Though in this case, I suspect that if you know who Cobb Tuning is, you probably don’t need a review from me to sell them.
The long and short of it is, these are the premier tuners for Subaru, Nissan, Mazda, and a few other makes. Not only that, they’re a great group of guys who are really trying to foster a sense of community and not just another tuning shop out to make a fast buck. Their monthly «First Thursday» meet ups are fantastic, the owners and employees of the shop hang around inside and outside the shop, usually bring a few race cars out to poke at and stare at, and provide food, entertainment, and a nice atmosphere for meeting other car people.
And they’re serious about performance. This isn’t the Stanceworks/​Hellaflush crowd. While you might see a few of those cars lurking around, you’re more likely to see an absolutely pristine R33 or R34 or even a Miata with a Corvette motor crammed under the hood. Most of the people at the shop actually compete and have actually driven a car in anger at a real racetrack. They know exactly what they’re talking about and what will make your car fast.
They don’t make anything for my car, but if they did, I’d happily bring buckets of cash to their doorstep.