Chase Drive-Up

Really?! Is ANYBODY banking at the giant banks anymore? Well, I just went to deposit $ 200 cash for a sick friend at HIS Chase branch, and they told me they would not accept the cash deposit for my friend unless I had a Chase account myself. Really?!! So, my sick friend, who has a home loan and several accounts with this bank, has to haul his sick body to the bank in order to make a deposit? What a bunch of crap. Of course, they told me, I could BUY a cashier’s check from them and deposit THAT into my friend’s account. Well, if you want your bank to nickle and dime you to death, use Chase. That’s all I have to say. Personally, I use credit unions.

its a bank so not much to love about…

I have only recently moved to Austin, and the bank I used previously is not available here. As such I needed to open a new account in Austin, and was referred to Chase Bank. I work downtown, so the location is perfect for me, well within walking distance from my office. I had a very limited amount of time (lunch break) to get down to the bank and open a new account, so I called ahead to make sure that someone would be able to help me. I spoke to Jackie on my way over and she was waiting at the door for me when I arrived. She was incredibly friendly and super SUPER fast. She answered all of my questions, set up checking, savings, direct deposit, and printed me some temporary checks all within 25 minutes. She was able to do this all while having a lively conversation about our hometowns. I even had time to stop off for a slice on my way back to work. I am so pleased with my choice of bank. I can’t imagine banking anywhere else!

Great location, tellers are very friendly
I work in the Chase building, so the location couldn’t be better. The ATM in the lobby is probably the most convenient ATM I’ve ever used… Perfect.
More important, the staff at the branch is very friendly. I’ve deposited checks, had questions about my account, needed a cashiers check, etc… and they’ve always been very friendly and helpful, which is more than I can say for most bank branches. Because it’s in an office building, there are almost never consumer level types who come in to bank, so it is rarely busy.
If you work downtown and are a Chase customer, I highly recommend you stop by this branch for your banking needs.