Browz & Henna

**This is the new location off of Lamar and Crestland**
Solid eyebrow work. Mamta did my eyebrows. She cleaned them up and gave them a good shape. Definitely a communication barrier if you don’t speak Hindi/​Urdu. She was VERY quiet, but got the job done.
She told me they moved from Highland Mall, and business hasn’t picked up yet. so give them a try if you are over there.
Overall take-​away for me, was that for $ 10, quick in-​and-​out, and in my regular route it’s a solid 3 stars. I would give them 3.5 if I could. Nothing bad, but nothing outstanding either. They could bump up their customer service to inch it over to 4 stars.

Worst place ever do not go here even if its the last place in Austin. My wife went there and they did a horrible job, horrible customer service worst place in Austin. Their credit card machine wouldn’t work and tried to blame it on not having any money on the card do they not know the different between a communication error and declined they are two different errors that mean two very different things, and wouldn’t even admit to their mess up. Half of her eye brow is gone she went in with nice full brows and left with barely pencil thin brows. These people have no idea what they are doing and have absolutely no customer service If I could go below a 1 star I would.

Read the reviews prior to coming so I made sure I showed a photo of me with how I like my eyebrows — highly recommend this if you are super picky. They do have posters with different eyebrow shapes if your prefer using that.
This place is BARE BONES! 2 chairs and no ambiance (not that you need any.)
Had a quick wait of 2 people ahead of me. Showed my picture and she went to work, after the first eye was done she had me check to verify I liked it. It was good and she continued. She finished with scissor trim and aloe wipe.
Cost $ 10 + tip.
I’ll be back as it was quick, did what I wanted and is close to where I live. Only reason not a 5 star review — the cleanliness of the place. They don’t seem to really care about the appearance of the place. You have been warned.

Updated review: Browz and Henna has relocated off of Lamar, just north of St John. Service is still good. Walked in at 5:30pm on a Friday without an appt and only had a short wait.
*****
There are a handful of reasons to go to Highland Mall — La Chaparrita (great Peruvian — just go), Foundation Communities (amazing non-​profit), early voting, and now, Browz & Henna.
Granted, this is the only place I’ve had my eyebrows threaded, but I thought they did a great job. I’ve been three times — never a wait, very quick and efficient service. I showed a photo of own brows after my first experience so the stylist knew the look I was going for. Much, much easier than plucking myself. $ 10 for brows, $ 5 for upper lip.

Unless you want little skinny eyebrows, don’t go there! She thinned my eyebrows so much and plus arched them too much! Horrible job.

I’m not usually one to write a negative review, but for the first time I’ve been driven to post about my disappointment.
I went to Browz N Henna today to get henna done before my cousin’s wedding and was thoroughly upset with the result. First, then photos posted in her Unilocal pictures must be fake… my henna looks NOTHING like the pictures. I’m Indian and have had my henna done many times through out my life and never has it been this bad. Second, the henna is clearly not natural. It smell terribly of chemicals and instantly stained my skin a horrendous black/​brown color. The consistency is super runny and it’s absorbing into my skin. Third, the service was terrible. I had an appointment for me and 4 of my girlfriends that have never had henna before. Even with our appointment she had us wait for 30 minutes. At that point we didn’t have time for anyone else to have their henna done. Finally, the woman working there does not understand English and I had to repeat myself multiple times in Hindi before she could comprehend what I wanted. Not to mention she tried to charge me more for my henna because it was «so big»…um it’s just on my forearm.
I don’t know about her eyebrows, but her henna was awful. I will say I had to wait for 2 women to get their eyebrows done and she took FOREVER.

Never again, I told her what I wanted and she did an awful job. I’ve been treading for a few years now. She thinned out my brows when I asked her to keep them thick. Luckily eyebrows grow out quick. Ladies do yourself a FAVOR and dont go there you’ll regret it like I do.

Perfect place to get threaded. Yes it’s in a deserted mall, BUT I’d rather get them done for 10 bucks, than pay 25 at Tara’s. Go here! You won’t be disappointed!

Strange because the location is in an all but deserted mall. The lady literally didn’t even have the overhead lights on, just two lamps. It looked like they were going to close so moved all of the chairs etc out, then decided to keep one random chair in the middle and a lamp and stay open.
The threading was a bit thinner than I normally liked but she did a pretty good job and it was cheap, so that gets an extra star.

I am a recovering pluck-​a-​holic, I hate to admit it but I used to pluck most of my eyebrows into high skinny arches. Horrible, yes I know, let’s blame it on the 90’s.
I came to my senses years ago but my eyebrows just refuse to grow back «normally». They grow back in wild tufts in the direction that I used to pluck them. I do my best to resist the temptation but as soon as they start growing in I can’t resist and usually end up getting them waxed at the nearest nail shop. The wax leaves my skin red and irritated, and let’s not even talk about the pimples!
Anywho a friend recommended I get them «stringed», I had never heard of such a thing but apparently it’s all the rage in Houston. I went to Tara’s in Barton Creek the first time and I was really happy with the results but ouch $ 20.00 for eyebrows?!
Luckily I came upon this place and I am never going anywhere again! They do a great job, my eyebrows look great. They are helping me grow my own eyebrows back by shaping not just taking all the hair; and the best part? it’s only $ 10! For the same $ 20 I spent before I do my eyebrows, my lip and I leave a tip. I say that’s a win win!
Minus the one star only because they are always super busy and they only have one or 2 girls working. I tried to avoid this by showing up at 10am so I could be the first customer, lady didn’t show up until 10:15. The fact that they are so busy though I guess is a testament to their great work for a great price.

I just moved here from LA. I have been having my brows and lip threaded for the past three years. I wasnt sure I would find a drop threading shop like I had been used to. Well I was wrong. Fatima did my brows and lip and she was the best threader I have ever had. She was gentle and precise. No irritation and thread burns for me. Her pressure and thread drag was just perfect. Yeah. The great thing is that Browz & Henna is in the mall so it has a great variety of hours that they are staffed. No problem with getting in on a regular basis, and out in a hurry for a busy schedule.