Austin Peel & Son Funeral Home Inc

My family recently had what was supposed to be an informal and closed casket service for my grandmother, that didn’t happen. When we were presented the death certificates they had the wrong date of death, when my sister called to have them fixed she was asked, «When are you going to pay?» by the rude secretary. They asked that after they were trying to gouge us on the price of the casket (approx. $ 1100 above the final price). I urge you, if you really love someone who has passed, find a different funeral home.

My mom passed away on Sept 6, 2015. She had been suffering from Alzheimers for over a decade, so needless to say she looked very different than she did 10 years ago. I contacted Mr. Billy Peel of Austin-​Peel & Son Funeral Home because of the location, price and reviews. While they met or exceeded our expectations on those items, what we did not expect was how beautiful she would look on the day of her funeral. Through pictures and descriptions from my siblings and myself they were able to make mom look like she did before the disease, as if she were just sleeping. At one point during the funeral I leaned over to my dad and whispered how beautiful she looked. He said ‘The first time I saw your mother I thought she was the most beautiful woman in the world. She looks like that now’. Mom passed one month shy of their 60^th wedding anniversary, so that should say it all.
We are so grateful to Mr. Peel and the entire staff for their kindness, patience and professionalism, but most of all for giving us the chance to see the mother that raised us and the woman that dad fell in love with one last time.

This is the best and most caring funeral home. They definitely take care of you. He has been there for my family with 2 different deaths

The staff at Austin Peel was AMAZING! They handled the arrangement for our beloved mother. From start to finish they were great. No high pressure, no pushing for higher cost items. And after suffering, and looking nothing like our MOM, they took a photo and made her up. Even Dad was stunned at how beautiful she looked. She looked as though she would set up and talk. They even went out and got hair dye to match her hair color. She was Mom again. I just can not say enough about how wonderful they are. They have our family business for life. God bless them for making one of the worst days of our lives better.

I have gone is worse funeral house… but this place is not too far from being rated «worse». I was there for a friend’s funeral. I arrived at 10:00 and stayed until 12:30. During these few hours, I did not see any staff in the hall helping anyone at all. The place does not allow snacks or any refreshments inside… the guests had to stand outside in the parking lot drinking and snacking…

Thank you Peel and Son. We met with five other funeral homes before going with Peel & Sons. I agree with the other Unilocal reviewers comments. I echo, Peel & Son is family run, flexiable with any religious request and reasonable. Mr. Peel is right there making sure everything runs smoothly. I was impressed with Joel. He’s a great planner and amazing floral designer. He really does an amazing job. The location is easy to find (under where 183/​I35 intersect). Across the parking lot is La Quinta hotel. Great for people flying or driving in for a funeral.

Can not begin to thank this place enough. So incredibly compassionate and warm hearted. Ray, our planner, was so professional and helpful. My family had never been let alone planned a funeral before. He wrote out a list for me on what I needed to do, he suggested alternatives to things when I was confused, he was patient with us when we were frantic, and he was so incredibly reasonable with pricing. I’m am shocked by how kind they were, we not just another dollar sign to them! So thankful for them and I highly recommend them!