Austin Firewood

This company has great service. I called them Friday at noon and by Friday evening they delivered the firewood. They even stacked up the wood nicely by the house. In terms of quality, the firewood burned great, giving off a nice fragrance. Everyone in my family enjoyed the cozy fire.

I want to start out by saying the absolutely only reason I gave a 4 instead of 5 is because the poor driver drove off my driveway and left tire tracks in my yard. It was difficult for him to back the trailer into my driveway. That being said, I am 100% satisfied with this company and will definitely order from them again. I called instead of using the website, because I wanted to make sure I would receive post oak to smoke my brisket. The guy was very pleasant and accommodating. I ordered on Tuesday (I believe) and he said the wood would be delivered on Friday. I received a phone call on Thursday from the driver asking if he could bring the wood a day early. Obviously, I said yes. He called ahead when he was about 30 minutes away just as promised. He unloaded the wood in the garage and was very generous with the portioning. I think I may have received a little extra (hope he doesn’t get in trouble). The wood has been excellent. I have smoked two briskets and turkey, and the post oak has elevated the flavors of the meat. I am very excited to find this place after a simple google search. No more buying over-​priced pecan wood chunks at Home Depot. Not a lot of options in Lakeway. Thanks Austin Firewood. I look forward to buying more wood from you in the future. –Brad

Ok, this is more like it. I called a guy off 290 west at this time last year and he told me they do not deliver but I could call «so and so» and he would pick up the fire wood and deliver. We missed each other and I called again, he set the time and I just never heard from him or the company that was to sell me the wood.
Cut to this week when I called Austin Firewood and hey, novel idea, they deliver. Not only do they deliver but I only waited two days. This kid who brought my wood was Daniel, a very polite customer service oriented guy. It was so seamless I gave him a little tip. He took the wood around the house to the back yard and stacked it very neatly.
I won’t bother to call anyone else and I pitty the poor fool who does. (Mr T reference)

Very easy and great service.
Pros:
— Website is super easy to use — just pay right from the home screen via Paypal pay
— Images are easy to follow — we ordered a half cord
— Service was incredible — Daniel stacked the wood for us (don’t forget to Tip). Daniel could not have been nicer.
— Schedule — they were there within 30 min of the scheduled appointment.
Cons:
— You do have to send a reminder email to them after you get your confirmation on email so they will call for appointment but they called within two hours and set up an appointment.
Super simple and they will stack your wood — great perk.

Not the cheapest source of wood, but outstanding service. Ordered a quarter-​cord, and received a call within 3 hours. Daniel, a very nice young man, delivered and stacked the wood on my front porch. Will definitely re-​order when this runs out.

I just had these guys deliver a half cord of really nice wood. They were responsive and professional and were even able to come earlier than originally planned.

I always enjoy working with quality, high character people. Austin Firewood takes the cake. Never had a problem with ordering, delivery guys are prompt, wood is high quality (to be fair, I really don’t know much about wood, except that it lights on fire.)

This is my 3^rd year to use Austin Firewood and just as great as the first 2 years!!! Great seasoned firewood.
Placed my order online last Sunday, received a call Monday to have my order delivered and arrived Tuesday. Great service, super friendly delivery guy, wood nicely stacked and cleaned up after. He even offered to cover the wood with my tarp I had out.

Finally a cold winter and burned through my old wood pile. Looked on Unilocal and other places and since these folks received great reviews gave them a call. The website showed 3 – 4 days for delivery due to heavy demand. Will set me up for delivery in 2 days.
That is not the best part! About 5 – 6 hours later I get a call and they ask if they can deliver tonight. Wood delivered in less than 7 hours. Have not burned any yet so will update on that later but these folks do service the old fashioned way!
Great business, Great service. STRONGLY suggest you give them a call!
Update 3÷2014… Wood burned great. Focused on the lighter drier pieces at first and they were awesome, long lasting and burned very clean! Will be ordering more so it can dry out this summer for next winter.

This is the third time I have bought from Austin firewood. I am once again amazed at the high level of service. They provide excellent quality Post oak firewood. It was delivered at 10 PM last night stacked perfectly on the side of the house. They even remembered the stacking location from previous deliveries. This is a local family business very friendly outlook and disposition. I trust him inherently.

Austin Firewood delivered my order when I was out of town. They proactively contacted me after I submitted my order and inquired as to where I wanted the wood stacked. I returned home to find it perfectly placed and stacked as I had requested. The wood is very high quality and burns hot but slowly. I am very pleased with both the convenience and quality of the product.

I ordered firewood from this company it and was well worth it. They delivered my wood on a Sunday stacked it all up nice and neat. I will be ordering from them again in the future. They also stacked it right where I asked them to. Thanks Austin firewood for doing such a great job!!!

Online order… PayPal…same day delivery. No need for Craig’s list anymore. Good communication and quick/​clean wood delivery.

I order wood from here for my barbecue restaurant, Freedmen’s. We started using their product because it burner longer and the barbecue tasted better. They also deliver and stack your wood wherever you want. Not only do the guys at Austin Firewood have a product, but doing business with them is a pleasure.

Terrific service!
I like the online ordering and payment. I ordered on Friday evening and the wood was delivered and stacked by 12 pm on Saturday. Good sized wood and nicely stacked in the backyard where I wanted it.

I’m a rookie wood buyer, having recently moved into a place with a fireplace and prepping for a camping trip, I contacted Cary to see if he’d sell me a smaller amount of wood than listed on his site (full, half, and quarter cord). Since it was such a small amount, I offered to come pick it up. He emailed back almost immediately, saying it’d be no problem, along with a price that was cheaper than I expected (I guess because I was sans delivery).
On the day of the pickup he called and gave me directions, and was there with my pile of wood when I pulled it. It was way more wood than I needed and I was happy with the price so you could call me a happy camper.
Speaking of which, we took the wood to Pedernales Falls State Park and it made a pretty mean fire. We cooked on it a few times, it held coal through the night, and it even survived hours in the rain.
If I ever finish burning this pile, I know where I’ll be getting my next.

When the weather chilled down, I head to my wood rack to find I was out. Thanks to Unilocal,I found a Firewood delivery service.
Checked out their web site and found it very easy to order and pay online. I quickly get an email stating my order number, amount paid, and a comment someone will contact me about delivery. After a week, with no call about delivery, I call them.
Turns out, I was not the only one who ordered on Decemeber 1^st and didn’t get a call. Their online order system didn’t push the orders to their server. Not a problem, I would get my wood deliveried today. The driver called but I didn’t pick up so my wood deliveried was moved back one day. My Fault.
The next day the driver calls. I tell him where my wood rack is. He called when he finished stacking my wood. When I got home, the wood was stacjed nicely. BF couldn’t wait to starta fire. Wood burns very well.

Very convenient to order online and my wood was delivered the same day. I really appreciate the delivery and stacking services, as I don’t want to mess with hauling my own wood anymore. I wanted the wood stacked in a location in my back yard, and I was willing to accept a «shorter» route and stacked in a different location if that was unreasonable, but the guy said «no problem» and he put it right where I wanted. The price may be a tad inflated, but the service and quality of the wood is well worth the price. I will definately use Austin Firewood again.

Great place for wood!
Online ordering, payment via credit card /​paypal. Website says next-​day delivery, they got me done same-​day as order. Good sized/​quality wood, all nicely stacked in the backyard wood rack.

I got the wood in January 2011.
The delivery was professional and on time (except for the tire tracks in my yard — I am still wondering how I am going to fix that). The main problem was that I could not actually get a fire going with the wood.
It was supposedly seasoned for 1 year. However, very little heat or flame could be coaxed from the wood.
I suspect it was not properly seasoned wood because; (a) bark adheres tightly to logs, (b) not many cracks at the ends of the logs, © the color of the logs is not gray tinged, (d) the logs are very heavy (perhaps they still have a large water content), and (e) my firestarters succeeded in coaxing in inordinate amount of smoke from the logs (that is a potential safety issue — too much smoke leads to creosote buildup in the chimney).
I called the company and was told that the problem was due to the recent rain. However, the day the logs were delivered it was a light rain and the heavy rain came after delivery. After delivery the logs were covered with a tarp so they did not get additional moisture. In addition, before attempting to burn the logs they were placed under an overhang for at least 24 hours. That allowed additional time to dry. 4 days later they were still not burning.
Now we will have to go buy some burnable wood elsewhere (update: we did go buy wood elsewhere and it burned just fine).
The wood will probably be good next year but… I bought it to use this year.
The old adage «you get what you pay for» is simply not true in this case — I did not get a delivery of burnable wood.
We went to Harley’s firewood and got burnable wood. We basically paid Austin Firewood 75 bucks (over the amount we paid at Harley’s for the same amount of wood) to deliver nonburnable wood and to leave trenches in our yard.