Austin Express Cab

My girlfriend uses them regularly for work to go to the airport and they’re always on time and help with the bags. She’s not always on time herself so he happily waits for her as well. On weekends we use them to go out in a large group and we get the same VIP service and even on busy weekends we can be sure we have a safe ride home and they go out of their way to accommodate me and my sometimes «rowdy» friends. Would absolutely recommend to anyone who needs a reliable airport ride or steady driver as well as those needing a reliable form of transportation elsewhere!

Cab companies like this are the reason why people love Über.
I booked a ride home from the airport with them because they said they could provide a child car seat. He showed up without the car seat.
Don’t depend on these guys.

This didn’t work out for us. Early flight — driver didn’t show up — ended up having to wake up 4 young children & my wife to take me to the airport at 5am.
Dispatch at least called back, but too late to do anything about it.

I ordered cab to pick me up this morning and bring me to the airport. It never showed up, and when I phoned their dispatch no one answered. Just use Über instead, Austin cab companies are ridiculously unreliable.

I called this company after being let down by three others today and waiting over two hours. This company was honest about the ETA, the others lied and never showed up. The service was excellent and the fee was fair. I will never try another cab company other than this one again! It earned 5 stars!

Great service! They’re always on time and very friendly.
Booked a ride with Mustapha. He was on time and knew his way around Austin which was wonderful!

the best Cab ride ever… Moussa your the best driver. Good prices and great customer service… we will be calling them again…

Terrible. Don’t use them. Driver refused to give me a receipt or help with bags. Also talked on the phone during ride.
A friend of mine and I received a ride yesterday from Hyatt Place Downtown to the Austin Airport from Austin Express, Texas license plate CG3 M075. We loaded our bags into the 6 passenger mini-​van with no help from the driver as he was on the phone. Halfway to the airport he ends his phone conversation and informs us that this is a shuttle not a taxi so the fee is $ 45. Seemed steep for a 20 minute ride with no traffic but we went along with it, partially due to our relief that the driver was no longer on the phone as he drove.
Once we arrived at the airport I gave the driver $ 50, told him to keep the change and that I need a receipt. He said they don’t have receipts but they can email one to me. My friend and I removed the bags with no help from the driver until he tried to remove our last bag from the back seat. He couldn’t do it because he was on the phone again! Tough to remove a big bag with one hand.
So I removed the bag and again asked for a receipt. The driver got back into the car. I asked again fro a receipt and he told me to calm down. I was not raising my voice or using profanity. This whole thing was so unusual (I ride taxis a lot) that I then photographed his license plate and the business sign on his door. The driver then refused to give me a receipt.
One of the strangest cab rides I’ve ever had. Or shuttle ride. Terrible.