Aspire Dental

What a great experience!!!
They were so quick to get my insurance handled and book my consultation. I was hoping for a cleaning, but they couldnt get me in that day which was understanding.
But ALAS! They got me in the next day and booked me for everything.
Was welcomed by a super friendly staff which made everything feel great. They did my xrays and then my cleaning, which went really smooth.
They did a fantastic job and didn’t try to sell me on anything that I knew I didn’t need. And they gave me a pretty cool swag bag after the visit.
I highly recommend them for your dental needs. I’ll be going back from now on!

I really like Aspire Dental for a number of reasons. 1) Their bedside manor is great. I went there for the first time after not being able to go to the dentist for years because I didn’t have insurance. So the first time back to a dentist I was very embarrassed about not taking better care of my teeth. They were awesome at making me not feel bad that I hadn’t been able to do better by my teeth for the past few years. They did a great job of reading my facial expressions as they cleaned away the years of ick and they were good at keeping my mind off what they were doing by talking to me. 2) Their quality of care was exceptional from the appointment making to the cleaning. They took their time to do a very careful job cleaning my teeth. I couldn’t have been happier with the quality of care! They also do a good job of scheduling and texting a confirmation. 3) Everyone seems to really enjoy working there. I feel much better going to a place were everyone seems happy to be at their job because I know that if they are happy they will go the extra mile to make sure I am happy and they definitely did. Thank you Aspire Dental and Dr. Hall for making my first time back to the dentist so pain free!

I reported Aspire Dental to the TEXAS BOARD which regulates dentists. He tried to blackmail me into expensive procedures which was not needed. Another dentist took care of my dental problem caused by him. Texas Board of Dental Examiners apparently repremanded him but the record is not made public. The board seems more concerned about dentist profiteering than weeding out unscrupulous dentists to protct public health. I will not trust them if my life depended on their service. He took advantage of my trust for almost 10 years. You are welcome to contact me if you are injured or abused by him.

I’m writing this express my gratitude to having Dr. Hall. as my dentist within the past year. Coming from a Castle Dental in Lakeline, I wish I could say I had only one dentist. The clinic had around 4 – 5 different dentist for the year I was there. I grew tired of it, came to Aspire Dental mainly because it was on the way to work.
He was straight forward, he was attentive. There was a couple of times where he mentioned I may need deep cleaning, or an Implant. (I was horrible teeth caretaker at the time. Too much partying and passing out with out brushing.) But he didn’t give me tone over how embarrassing my teeth were. His actual tone was more on the lines, you’re here now, let’s just get ‘em fixed.
I have a lock jaw issue, most dentist tend to be forceful in helping when it does lock. He helped when I asked him, and gave me my space when I needed it since I usually tend to stress very heavily when it does. It’s a really uncomfortable feeling, but I think this is what sold me the most to this practice, how he approached this situation in which I hate the most. [Sure a bite block was used, but I’m sure I improperly placed it.]
After changing my habits, I didn’t need the cleaning, and spared a tooth from getting replaced with an implant. I have a crown on instead. I can not express Dr. Hall’s patience with getting all these things down while I was in that chair, and be able to tackle all of this over 3 months.
He has a few trainees under him, all friendly there willing to help. A welcoming hygienist. And Great staff rdy to help. I have a lot of patience, so note maybe there was a few errors they made which I didn’t notice, but for the most part they handled alot of my issues really well.
Do I still go to his practice, no I can’t say I do. I live in the Greater Boston Area now.

Just had an amazing experience here and had to share. I had a permanent retainer on my bottom teeth that came off while I was eating a particularly tough apple. This thing was rock hard and I was stupid to try to eat it, but that’s a different story I guess. Anyway, Aspire Dental is located very conveniently to my office, so I thought I would walk-​in and see if they could fit me in. Not only were they incredibly friendly and accomodating for a walk-​in, I was in the chair and back out the door with my problem solved in about 20 minutes. Impressive! I’ve got a bit of a dentist phobia and haven’t been in a few years, but Dr. Hall and his staff were so friendly and efficient in their work, I will be returning for a cleaning and checkup in the near future.

Very friendly and professional staff. Text message reminders for your appointments. Financing available. Clean facilities. I will be coming in for more work and will post updates about this location.
Update: they removed my wisdom teeth and did a crown. I love this place! The staff goes above and beyond when it comes to customer service. They always make sure I’m comfortable and I always leave knowing exactly what the game plan is because they take the time to go over everything with me.

I had been looking for a new dentist, not having had great experiences recently, and I luckily landed at Aspire dental with Dr. McNeil. The whole process was efficient, friendly and inexpensive! (I got the new patient special-​x-​rays, cleaning and dental exam by Dr. McNeil for 79 $!!) As a cash-​pay client, it was a relief. I loved the friendly staff-​laid back, no pressure, and professional. Also, in spite of a lapse in preventative visits, they did not make me feel bad! I’m not dreading the next cleaning either :)
Check them out!

I went there for a cleaning because they offered a uninsured discount. However, when I got my service they spent most of the time trying to upsell me into whitening, braces, and coming every 4 months instead of 6 because «insurance companies say 6 but since you don’t have insurance you can come more often.»
They had people training and practiced a new cleaning tool on me, which I initially thought was fine, but when the «training» became two people talking about the weekend, office gossip and personal topics while cleaning my teeth I was annoyed.
I got my discount and left. When I called back to make an appointment the lady was very rude and confused because she «didn’t know me. She claimed they were booked for over a month out and hung up on me, but it seems that she just did this to get me to not return. The can have their way, and me and my fiancé will find another dentist in the area. The «discount» is not worth the unprofessional, rude, and over zealous sales attitude of the office.

I have been seeing Dr. Hall for the past three years and have been quite happy with his care, his staff, and everything. He is professional, has my interests in mind when I visit him, and makes me (a coward with dentists) feel quite comfortable in his office. His staff is friendly and responsive. He actually worked on a grayed tooth of mine that I have had since an injury in school and has made it white to match the rest of my teeth.
I have recommended Dr. Hall to all of my friends and continue to do so.

I have not had the same issues as some of these Unilocal reviews. I have never seen Dr. Hall so maybe that is why. I have been going to this dentist for the last couple of years. My husband urges me to switch dentists as he has been going here for at least four years. I get my teeth cleaned quarterly so I am here quite often. The front desk staff is very nice and pleasant. They always remember who I am as well. One of the favorite things I like is that the hygienist or doctor is always on time. I never have to wait more than a couple of minutes before I am called back. The hygienist has always been great and the deep cleaning i got last year has helped my gums tremendously. I have also seen the doctor several times for fillings and the experience has been fine.
If you are nervous about any type of fillings and Novocaine they do offer using gas for relaxing. My husband has gotten the gas a couple of times and he said it was worth it.
I will continue to go to Aspire dental due to their friendliness and knowledge of dentistry.

I have been going to Aspire Dental for about 7 years now. Their service is excellent. The reason for my writing this review though, has to do with my decision earlier this year, to try another dentist. This other dentist is much closer to downtown, where I live, although I still work up north near Aspire. They were offering a promo in the mail for free teeth whitening and I was a sucker and went for it. Sure, the other dentist was OK, and yes, I got a free teeth whitening, but it didn’t last, and I don’t think my teeth got cleaned as well as usual. But even more disappointingly, I found that on both occasions, this other dentist office seemed to be constantly selling me something. Like hard sell. For that reason, I don’t trust them, and am sorry for my temporary lapse in loyalty to Aspire, who never treated me that way.
On a related note — my boyfriend recently had some wisdom teeth come in, accompanied by a painful infection. Aspire took care of him immediately and he is now a customer of theirs, too.
I find Aspire’s staff to be very professional and they all seem to do their jobs well. They’re not trying to be a hip, über-​posh dental spa sort of place with tons of flashy gimmicks and salespitches. It’s simply a pleasant environment as far as dentist offices go, and they’re very modern /​up-​to-​date with their equipment and practices.
I highly recommend Aspire Dental and will be returning to them for my next routine (or non-​routine /​hopefully not) appointment.

Dr Hall sent out a broadcast email asking for Unilocal reviews and offering a fancy toothbrush for the effort. I have been considering writing this review for a while and that prompted me to do it, to share the other side of what will surely be a wave of satisfied reviewers — though I don’t think I’ll get the toothbrush.
I have been going to Dr Hall since shortly after he opened — I guess 2005-​ish. He is a nice guy. He has an exceptionally competent demeanor so I had high hopes, but I’ve been displeased on several occasions.
* One of his root canals got an abscess and I had to get a specialist to fix it. The specialist says «That happens, not an indication of a bad dentist.» I am less charitable-​minded.
* Another time I got a cap and the whole procedure was done by a dental assistant (but I was charged full dentist-​work prices). He did check it at the end, but it wasn’t done well and fell off in two days.
* Two weeks ago I had two fillings done. One was them was only half filled. My mouth was numb so I didn’t know it until the afternoon, but his assistant knew it. She said «If you have any problems, especially with the one in the back, come back and we’ll fix it.»
And yet in the same process, he somehow deposited a bunch of filling material in another tooth that he wasn’t working on and it set. Now it’s round on the top. Weird, huh? He didn’t fill the big hole he was working on and yet dumped a bunch of superfluous filling in one that he wasn’t?
* One reviewer was complaining about superfluous procedures and bills. I did see something like that once, but it was a fairly minor issue and I don’t remember the details. Mistakes happen. On the whole they’ve been honest with me. And that’s worth a lot. I quit the dentist before Dr Hall after one exam — I loved his cool in-​mouth camera (wow!), but he reeked of shadiness.
I didn’t mind all the dental hotties. As long as they did just the dental exam and cleanings, they did just fine and they were generally pleasant. But I’m surprised at how quickly they leave — the same girls were rarely there twice in a row — turnover must be very high. I don’t know why.
I like and recommend his co-​dentist Dr Kathleen McNeil. She’s always done very nice work and I thought I had switched to her four years ago. But this last time she did the exam, he did the drilling and I was not happy with the results. I guess it’s time to switch dental offices. As always with Unilocal — your mileage may vary. One of these reviews was from a guy that specifically requested Dr Hall.
I like Dr Hall, personally. I hesitated for years to write this and to switch dentists. I wish him good luck, but I am going to try a different dental office.

I’m so sad that Aspire is run by an Aggie dentist. My whole family used to go here *because* Dr. Hall is an Aggie. Guess there’s a rotten apple in every basket.
I drove here once from College Station for a bi-​annual cleaning appointment, and absolutely, 100% did not get my teeth cleaned. The people who work here initially seemed decent enough, but something about them was just off. Turns out that that off-​ness is called dishonesty.
What happened when I was there: chitchat/​babble, x-​rays, gum probing, chitchat/​babble. Both hygienist and dentist insisted that I make another appointment for a very expensive deep cleaning, and sent me on my way. Not a lick (a-​ha get it? lick. it’s mouth related, ok?) of cleaning was done, and they did not care that I drove 2 hours for the damn appointment.
What happened after I left: insurance was billed for x-​rays and insurance was billed for cleaning.
Well, I was a busy (and dumb) college kid when this happened, so I didn’t bother fighting it at the time. Looking back, however, this whole experience was booty (as fellow Unilocaler, Rene H., would say). I later found out from my parents and insurance company that I can only have full x-​rays done once every couple of years, and dentists make a lot of money off of them. Plus, I couldn’t even go to another dentist at the time for a cleaning, because Aspire already claimed my cleaning for that 6 month span.
To add fuel to the fire, I also found out that they told my parents what horrible teeth/​gums they had and scared them both into getting the very painful, very expensive deep cleanings.
After the unnecessary, excruciating experience (Dad told me how awful it was and that I was lucky I blew them off), my parents said, «Never again.»
Hear that? Never. Again.
We now go to Dr. Timothy Wellik on Medical Parkway; we all like him a lot. And guess what? He happily cleans our teeth and doesn’t pressure us into random shi-​doodoo that we don’t need.

Maybe I am at the wrong dentist, but I have not had any of the horrid experiences that other folks seem to be having. I always seem to get in and out quickly and seem to be satisfied with the service. I do miss Paula, a hygienist that disappeared a few years back, but the new hygienist (s) seem to be do a good job. They just aren’t as chitchatty as Paula and don’t talk as much about preventative care.
Also, Dr. Hall has added a couple of dentists to his practice. I do have to specially request Dr. Hall otherwise they will give me whoever is free that day and I like to keep it very consistent. However, the staff never makes a big deal about it.
I have been going to Dr. Hall since April of 2008 with great experiences and place to return.

I had my fillings, wisdom teeth and gum cleaning done here. They’re pretty legit!
One might even say that they… are too legit to quit.

I’ve decided to bail out on Aspire Dental. They just don’t have their act together.
I could have been at the clinic when Liz K was there… seriously, I’ve heard both the dentists at Aspire ask questions of their customers that they should know for themselves (see comment #2 from my previous review on Aspire)…I’ve heard them ask things like: do you want another shot (even if it could make you blind)? SCARY!!!
I am glad that I never needed serious work from Aspire.
Have an appointment setup with a dentist with all 5-​star Unilocal ratings and I am looking forward to establishing myself with a serious dentist.
I am very happy to have this frat house (aka Aspire Dental) in my past!

New to the Austin area, I chose Aspire because it was near my house, took my dental insurance, and looked like a nice office. I had been there for two routine cleanings, and everything was fine. Then, I was told on my third visit that I needed a «preventative filling» for a small cavity. When I came in for this appointment, it was my first time to see the dentist, Dr. McNeil, and not a hygienist. Everything started ok– Dr. McNeil gave me a shot to numb the area, and after about 10 minutes her assistant asked if I was feeling numb, if my lip felt «fat» like it’s supposed to, etc. I could still feel touch to my lip and cheek on the side they were going to work on, so I let them know and the dentist came back and gave me a second shot. After another 15 – 20 minutes, the assistant asked if I was numb. I could still feel everything in the same way, so I let them know and they said, «that’s weird.» At this point, Dr. McNeil asked me, «What do you think? Do you want another shot or to wait longer?» and I’m sitting there getting worried thinking, «You’re the dentist! The medical professional! How on Earth am I supposed to know if it’s safe or if I need another shot?!» I had never once had trouble getting numb for any dental procedures in the past. So, she gave me a 3^rd shot and we waited. The assistant and the dentist began discussing that their next appointment was waiting and that they needed the room in front of me.
After 3 shots of anesthetic, my entire face finally became numb. My eye was even drooping, which scared me. When I mentioned this, the dentist said sometimes that happens and then, again speaking to the assistant but in front of me, said that a dentist friend of hers and recently temporarily blinded a patient with anesthetic. WHY WOULD YOU SAY THAT IN FRONT OF A PATIENT YOU’VE JUST GIVEN THREE SHOTS TO?! She began to drill the tooth that need the filling and I COULD FEEL HER DRILLING! She gave me a FOURTH shot directly into my gums and alas… even after waiting longer, I COULD STILL FEEL IT. She must have been entirely missing the correct nerve. I decided to bare through it and she was able to complete the filling.
Days later I could barely bite down on that side of my mouth after this «small, preventative filling.» I had to see another dentist, because I was NOT going back to Aspire, and he said that Dr. McNeil should have done a different type of filling and did not reshape that area of my tooth correctly. What an awful experience!!!

I had pain for a week till I could get to the dentist. When I made the appoint they originally scheduled for me to have an exam and a cleaning. I thought that was weird since I was IN PAIN! When they called I said I was IN PAIN and didn’t want a cleaning! Can’t believe they really thought a cleaning was in order on a painful tooth. So I go in on Tuesday for x rays and assessment. Root canal it is.
I had a root canal here on a Wednesday and while the procedure itself was not painful when the numbness wore off I was in pain. I called Thursday to tell them I was in pain. They said it was normal. I told them I would call Friday if I was still in pain and I would come in. Sure enough I was still in pain on Friday. I called and got an appointment. Fifteen minutes later the office called my wife’s phone (because they can’t seem to get which phone to call) and she was told that Dr Hall would not see me because the pain is normal. I have had many root canals in my lifetime and never have I had pain afterward. I’m done with this dentist.
Apparently, Dr. Hall cares little about his patients or his ratings.

I stumbled upon Aspire Dental about one year ago for a regular cleaning. I also decided to get my wisdom teeth removed at the time. I am so thankful for accidentally choosing them. I had a great experience from all staff involved. The surgical procedure was done there. I couldn’t be more pleased with the before and after care. Also, I love their friendly email reminders when an appointment is coming up. Very friendly atmosphere

Aspire Dental is located in my neighborhood and is a fairly new practice in the community. I was in extreme pain with a molar that had some decay and figured since they were in the neighborhood I would give them a shot. When I called the office the person who handles their phones a tall bilingual brunette, made an appointment for me for the next day at 10 a.m. I was asked to arrive early to fill out paperwork. I downloaded the paperwork offline and filled it out, showed up ten minutes early with said paperwork and then waited. The waiting room is cramped and not comfortable, it houses a motley crew of furniture, from a plush loveseat, to a hard uncomfortable wood bench, and a random two chairs, the area is not conducive to comfort or healthcare in my mind, it seemed more like a jiffy lube waiting room with its 5 gallon water bottles on display like the royal crown jewels, dollar tree decorations and the usual expired magazines and dead crickets under the cheap coffee table. Yeah it was that bad and just a few of my observations.
Now we get to the best part, while I am sitting in the pathetic waiting room which happens to be located less than 5 feet from the front desk, I hear the two young women at the desk chatting it up. The tall brunette is the primary person speaking she is blabbing on and on to her young blonde coworker about another associate in the back. They were discussing the associates weight so forth, etc… I was mortified for the coworker who they were whispering about, this went on for about 10 minutes or so, around 10:30 after about 40 or so minutes of waiting the tall brunette stood up and stated they were running «a little behind», really after 30 minutes you tell me that, fine, I thought and shrugged it off. After she stated this she continued with her inappropriate topics of conversation with the blonde, the blonde mainly listened and stopped to comment every now and then but mainly the brunette held court the whole time… you get the point! In fact that whole scenario is in fact about 98% of where my utter distain for that office was born from. To talk about people in such a crass casual way without any regard to the fact that you are in the service of others let alone a professional environment is unexceptable.
To be fair I never met Dr. Hall, he was not in the office that day. Around 11:03 I was called into the back by Griselda the x-​ray tech, she was much more pleasant than the front desk staff. While I was waiting I took the time to look around the room at the meager exam rooms, the space was awkward, dirty, and clinical, definitely not comforting. The plastic furniture, trash can, and walls were littered with scuff marks, while the decorations were worn, thoughtless and all huddled in one spot in front of the dental chair.
Finally, after over an hour of waiting I was taken to into another room where I met Dr. McNeil. Dr. McNeil seemed frenzied from the morning but was pleasant. She took about two minutes with me tops and did not look into my mouth. She simply showed me on the image that she felt I was going to need a root canal but she didn’t do root canals. She also explained to me that Dr. Hall doesn’t perform that procedure as well and the person who does is on maternity leave, outside of that she had no other referral to offer me. She then wrote two prescription one for pain and an antibiotic, next she walked me to the front desk from hell where the Brunette then informed me that she was scheduling me with Dr. Hall, Dr. McNeil chimed in that Dr. Hall doesn’t do root canals, Dr. McNeil then thanked me for coming in and walked away. The Brunette then said she would have him look over my chart and call me if he felt he could not perform the procedure. She continued to book an appointment for me to have a root canal done by Dr. Hall, seriously?! I have heard nothing from this office since my appointment.
My advice to Dr. Hall, hire some seasoned, compassionate, professional front desk personnel, have the rooms cleaned thoroughly & daily to promote a sterile clean environment and feeling, and hire a decorator. You are out of college, lose the plastic furniture, ill informed sorority sisters at the front, and the hodge podge waiting room décor! Dentistry is expensive and painful, show you care through your actions and train your staff to do the same. FYI, I have formed this opinion off my own healthcare background, I worked as a surgical orthopedic assistant in the O.R. and know the standard for excellent healthcare. PATIENT BEWARE!