Arbor Pointe Apartments

Grate rates, views and ratings! Nice place to live.

I feel the need to update my previous review, because management has recently taken a turn for the better. I still have issue with the residents, because most of them are just plain old trashy people, but management has recently taken control and begun the process of bettering the community. They’ve recently gone through and made sure everyone’s patios are clear of debris, and are cracking down on littering as well as unauthorized pets. I have had a handful of different maintenance requests, including having a new thermostat put in, air ducts cleaned and filter changed. They have been on top of it and completed them the day I requested it or the day that I was available to put my dog away. They have also followed up with me to see if I was satisfied with the work.
I still wouldn’t recommend this place because of the residents. The constant smoking of both tabacco and weed leaves something to be desired when you walk outside. People also seem to yell instead of talking and loiter in the stair well, but I’m sure that if management continues to crack down on the rules that those types will eventually move out. It just takes a lot of time and consistancy for that to happen. But props to them for starting to make an effort to change.

This place is not fit for living and should be closed down; if it was a normal business, it would have been closed. It’s a health and safety risk and is a prime example of why there needs to be regulations that all housing needs to follow and abide by before they can rent out.
They have bedbug and roach infestations, the laundromat has issues and often doesn’t work, the floor is cheap and gives fumes that make it difficult to breath and is not safe.

The absolute worst place I have ever lived. If I could give them negative stars, I would. About ten of them.
The model apartment I toured was fine — clean, newish appliances, and in good condition for being a slightly older development (my guess is the 80s). The minute I signed my lease, however, things went downhill.
The actual apartment I ended up in was not up to the same quality as the model. Some key issues:
— Fleas. Fleas that took months to get rid of. I actually scratched myself bloody in my sleep because I had so many bites.
— Roaches. EVERYWHERE. Despite having my apartment sprayed at least monthly, I found roaches every week. They were in the cupboards, would crawl on the wall next to my bed, and would burrow out under the soap rack in my shower. Aughhh.
— Broken appliances. The fridge had a hole rusted through between the freezer and fridge (took ~2 weeks to replace), and the dishwasher didn’t work at all (took 5 months for me to finally get a replacement).
— Laundry facility usually only had one or two machines working; was constantly having to request money back and never did get all they owed me.
The staff was rude and unresponsive to my requests, and to get anything done you basically had to hound them. I put everything in writing, as per my lease, but it didn’t seem to matter.
So yes, unless they changed management or underwent a major renovation and/​or staff change, I cannot stress enough that you DO NOT give them your business.