Allied Security Links

I contracted with them to install 3 exterior cameras at my self-​storage facility 2 years ago. I thought that they knew what they were doing, as I had provided them with a very specific list of items that I expected the system to be able to do; cover the two driveways and the gate with good quality cameras that have good night vision, license plate capture, have motion detection so that when someone drove in it would start recording, allow me to remote monitor the system, and get email or text alerts any time the motion went off, and allow for offsite storage of the video.
They assured me they could handle all of these items, and we settled on a price just short of $ 5k to install the cameras (a little driveway cutting was also involved). They were very punctual and got the cameras installed in a very timely fashion. But from there, it went downhill.
I wanted motion detection alerts — my home security camera senses motion and immediately sends a text to my phone with 3 photos — but they could not figure out how to do this. Eventually they were able to send a text or email with no photos so I could at least look at the mobile app (real time, not when the motion detector went off, so not much help). They may have eventually figured out how to send an email with some video, but it wasn’t the type of video you could see on an Apple phone — a different format.
I will say that the installers and techs were all very nice and tried to be helpful. But aside from the basics of installing the cameras and some basic configuration, they spent all of their time online with the camera and recorder’s tech support department — they didn’t seem to know much detail about configuring the products they were selling.
I kept calling back trying to get them to configure my system the way I had originally asked for it, and eventually someone would show up, fiddle around with it, tell me it was fixed, and leave. But it never really did work correctly.
After about a year and a half, two of the three $ 800 cameras that they had recommended are now worthless at night (despite them coming back in April to «fix» them), and of course you can’t find anyone else to service this brand or get in contact with the manufacturer in China.
I think they just got tired of hearing from me, since they haven’t responded to the last few messages I’ve sent. I’ve now gone with another vendor to replace the bad cameras and add some more.
So in summary they are nice enough guys, and the install was quick. But what I got sold did not meet my needs, turned out not to have lasted very long, and they — at least in my opinion — were not overly technically competent.
I would not call them again (they don’t call back anyway) or recommend them to anyone else.

I did not choose to do business with this company because their estimate was much greater than my budget for the project. I will probably look into a simple system that I can buy and install myself. I would have knocked off a star because I thought they were overpriced, but this seems to be common in the industry — not unlike a mechanic charging you $ 40 for a $ 13 air filter. That plus the fact that I did not give them the opportunity to serve me. I feel I would have been pleased had I let them do the work.

I recently had someone try to break into my home. I decided that I needed to get an alarm system to protect my wife along with other important items. I scoured the internet for any reviews on security companies. I talked to friends about their experiences and when it came down to it, I chose 3 different companies to reach out to.
The only company that even bothered to make an in-​person visit to my home was Allied Security Links (ASL). I did not know what I needed or anything about security systems in the home. Chris Tamez, owner of ASL came by and talked everything out with me, he told me what would be needed to protect my home. There were things I didn’t know about and he did not pressure me into anything and even told me where to get things cheaper. He went through all the fine print with me and explained everything in detail.
I gave them the go ahead on Friday March 29 and they were out installing my system on Monday April 1. The man who came out was Jonathon — he was very detailed and got everything done timely and efficiently. Chris came out to see how everything is going and to get final signatures on everything. Everything went great and the installation was superb.
I cannot say enough good things about ASL, they gave me more than I asked for and I will definitely recommend them to anyone that needs a security system.

Best company involving home theatre and home security systems. Mike Rodriguez worked with me. I contacted three home theatre system companies, Mike was the only who wanted to see what type he could install, height of ceiling, walls to wire, etc. the other companies just called and gave an estimator. I was afraid I could not afford the system, but Mike asked me what was my budget, then worked with me. He was very efficient, amazing to watch his skill drilling holes in the wall and not make a mess. Very short time to install my system. System sounds great and expensive even if it was not. But what sold me was About a month later i screwed up my system by pushing a wrong button. I called Mike and he came over the next day and returned it to what I had before. Did not charge me for my stupidity. He can install security cameras so I can see who is at the front door without walking all the way to the door. I am 100% sold on this company.

I was contacted after a burglary in my neighborhood. I was shocked to learn it was only a block away. This was a wake up call, we have irreplaceable valuables.
After researching, Allied was the best deal. Free instillation and free service calls.
The instillation was that week, the team was very nice and professional. They understood how concerned I was about any alarm testing frightening my dog. They were very understanding and warned me before any tests. They ran into a few issues because they were installing over a previous owners alarm, but were in and out quickly.
A few weeks later, there were some alerts on my screen, I called in and they had an electrician out the same day to fix the problem.
My favorite part about Allied is I can controll my thermostat and lights right from my phone with a free application,
. I love being able to turn my lights on and off when I am on vacation or turning down the thermostat on the way home so it is cooled off when I get in!
I would highly suggest Allied, very satisfied with their service.

Also got a call after a burglary was reported to the police. I was struck that the caller used the term «victim» and «victimized» in his opening – I immediately corrected him, and he was evidently working from a script, because he just plowed on with his pitch. My impression is that this may be their mode of marketing, but I find it intrusive, offensive and predatory. I suggested they join the Austin Independent Business Alliance, and the caller replied that they advertise on KXAN. I bought a system from Dyezz, a local business who belong to the AIBA, and support local businesses.
I shall elaborate my objections to the marketing strategy. If someone walked up to you and said, «Gee, that suit looks awful – I’m a tailor and I can fix it.» How would you feel? Would you want to do business with them?
If you had just had a major automobile accident, and a safe driving instruction school called and said, «Gee, sounds like your really need our services,» would you react positively to that approach?
The insensitivity of the caller and his hard sell approach didn’t appeal to me. I think it would be far better to send a letter or a brochure through the mail, rather than calling.

They had the nerve to call me after a break-​in. I am on the federal Do Not Call list and am filing a complaint. I don’t know how they got my unlisted cell phone number and I am really ticked off.

another victim of abusing business practices here. also was contacted by these ‘professionals’ after getting broken into. these guys are not even ashamed of data mining burglary victims for their profits. despicable.

I read review #1 and I completely disagree. Allied Security was great to work with. They showed up on time and installed all my equipment and explained how to use it. We had them do both our security and our media. Surround sound speakers both upstairs and down. We love how it turned out. Mike and his team stayed at our home and made sure everything was working for our speakers and even helped us with some other electrical questions. The entire team was very easy to get along with and very fairly priced based on all the quotes we got. We are completely satisfied with how our house turned out and would definitely recommend them to our friends and family.