A Mini Storage

Extremely Unprofessional. I made a reservation a week ago. Today, I showed up only to find out the woman could care less about me or my reservation. She tried to say she just didn’t have the units, but she had them today and gave them away. There wasn’t a mistake in my reservation she had 2 units available today, the day of my reservation and she just gave them to someone else because she didn’t care. Furthermore, she was unprofessional and did not care at all that I was screwed. I would avoid this place at all costs because they clearly don’t care about their customers or keeping track of anything.

Completely got screwed over by this place on an already stressful moving day. We had reservations for a 5×10 a week in advance and even got confirmation emails. When we showed up with our van full of stuff we came to a long line of angry people arguing with the manager because they’d overbooked and couldn’t honor our reservation.
We now have to find something else last minute (everything is pretty much taken due to a busy moving time) and our truck rental is now going to be late. Manager also admitted this happens a lot and wouldn’t do anything about it.
Also don’t believe any of the 5 star reviews here. People are told to rate this place 5 stars for a chance to win $ 25. Avoid this place at all costs!!!

We reserved a storage unit at A-​1 Mini Storage in Austin via
. It was the most convenient location, had the most cooperative staff as well as the most reasonable price among all the hard-​to-​book storage facilities we tried.
The process of booking a storage unit was complicated by the fact that only my apartment contents were to be moved; I am 2 states and over 1000 miles away and obviously unable to personally sign the lease as required. When I called to explain my dilemma, the woman in the office was extremely helpful and texted the owner to call me so that we could finalize the storage contract. He was kind enough to allow me to send authorization for the rental via email, I put my check in the mail to them and voila! I had a storage unit ready for my movers.
I was very appreciative of the time and effort that A-​1 Mini Storage put forth to ensure I had a safe and secure space for my belongings. Give them a try!

I needed a place to store my stuff for a little over a week and this was the cheapest place I found via Square Foot. I’m a college student that doesn’t really want to spend $ 150 for around 2 weeks at other places. I got this 5’x10’ room for $ 75.
Upon entering to fill out my paperwork it was the most sketchiest thing ever… nice management, but definitely still stuck in the 90s with the paperwork and nothing is really digitalized. Our storage room did not have a number on it so we had no idea where it was without one of the employees showing it first. I had another friend sharing the storage so I had to give her directions on how to get to the specific storage. So much inconvenience. Our storage was just a cemented room with metal dividers that acted as walls. They were so flimsy, when I put some tables leaning against it the walls fell loose and we had to tie a fastener that attached the wall to the ceiling so it would say. Also, no climate control, which was fine. If it were to rain our stuff would have definitely been soaked and wet. Oh and did I also mention there was no light bulb in our storage when there was supposed to be one? And that there are no lights outside even though it’s 24 hours access? We made another trip at 9pm and found ourselves using our phones and headlights to see the storage. Sigh.
The pros about this place do not weigh the cons, but it has 24 hour access and you can drive up with your car so you don’t have to go through stairs and what not.
I guess this sketchy place does the job though, it stored our stuff for a cheap price. However I don’t know how much security and guarantee it has to keep our stuff from getting damaged. The walls were so flimsy, the storage next to it can take it down and get our stuff. The storage was 2 inches above the ground but rain water can easily seep in. Also I don’t see any security cameras around in case of trespassers. It’s outdoors so anyone can just jump the fence.
I think I’d rather just pay a higher price for better safety for my stuff, to be honest.
P. S. You gotta bring your own lock.